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December 2023 by Paul L. Anderson
Awesome local bank that provides for me all the services that I need
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November 2023 by Elwood
The tellers and administrative staff are always friendly and professional.
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July 2023 by Colin Williams
I wanted to bank with a minority-owned bank for my business. I reached out online and was contacted within the day by a banker. I went in and met with Jumeekah and team, who were very knowledgeable and personable. I was able to open my business account very easily. Looking forward to doing business with M&F.
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June 2023 by erin sanders
I needed something notarized from my actual branch of Wells Fargo(downtown) and they had a long wait with no one literally in the branch!(boo!) The teller suggested I come over to M&F and let me tell you Amy was awesome and got the job done in a timely fashion! I'm thinking I may switch banks now.
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March 2023 by Steve Stephans
This bank has limited inconvenient locations with limited hours. Customer service is terrible. If you have a problem you are out of luck. What should take minutes to fix takes days. The staff is friendly but totally inept.
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July 2022 by Lahai Garber
Moved from Wells Fargo over to M&F and I don't regret a thing! The staff is so personable and welcoming, and they treat you like family. Amy set me up with a checking account as soon as I walked in and the branch manager Jumeekah is conveniently accessible!
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April 2022 by Montravias King
I visited M&F Bank on Hargett Street for the first time earlier today and had an excellent experience!! Amy (Universal Banker) greeted me and went over M&F products and services. She also made a few suggestions to help me as I draft my small business loan proposal. Amy introduced me to Jumeekah (Branch Manager), and we had a great conversation about how M&F partners with the communities it serves. I'm looking forward to building a relationship with M&F and using its services to empower marginalized communities that need it the most.
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February 2022 by Ronea Smith
I have been a member of this bank for over 3 years now, and they are horrible. I have experienced the absolute worse customer service the entire time. The branch managers all have way to much attitude and are not professional at all. That is for the old one and the new one. You can tell by there tone of voice that it is not going to be a pleasant experience, as soon as you get them on the phone. It saddens me because it is a black owned bank and I wanted to stick it out, however I can't keep giving opportunities to an ungrateful establishment. I pray in the future they would realize that customer service is very important and everyone deserves respect, no matter how big or small their account balance is!
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March 2021 by Jason Wakeman
I love this bank and this branch. Bank's online system is not the nicest nor most convenient, but the branch employees MORE than make up for it in kindness and humanity! I had left a message late on a friday afternoon, and Amy? stayed late to make sure she got a hold of me and relieved my concerns! <3 <3 <3
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January 2021 by Clifford Corbin
It's local and the staff are friendly.
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August 2019 by Lamar Norwood
I went in the bank to talk about opening an account. I waited over 10 minutes before anyone acknowledge I was there and then the person was rude. I decided they didn't need my business so I just left.
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February 2018 by Fox E.
You have to be a real mother f***er not to bank here. Hence the name. Okay that's not true. But MF bank is a local stronghold and their ATM works fine, although I don't like the ATM fees anywhere so that's the reason for the mediocre rating.
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October 2017 by Ml Hayes
Fast & Friendly and professional
