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September 2023 by T. Perry
0/10 would not recommend. The owner Sharon is super rude. I’m glad we no longer have deal with this company.
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January 2023 by Christine Ritter
EXCELLENT customer service provided by MED. I had a total hip replacement and contacted the company to see if they could provide both a walker and a 3 in 1 commode. Not only did they provide me with these critical pieces of equipment, they delivered them the same day to my house before I came home from the hospital. The equipment itself is high quality, and they were able to work with my insurance to get a favorable outcome. I highly recommend this company for any home medical needs you have and would not hesitate to use them again in the future.
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December 2022 by Robbie Armistead
I had my hip replaced in July. The MED team was extremely helpful in my initial recovery. Their staff was most helpful when it came to my insurance as well as the installation of a bed for our downstairs. They were prompt and courteous in the delivery/pickup of their equipment. I highly recommend them when it comes to any ambulatory issues you may be dealing with.
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December 2022 by Julie Marchant
I recently needed some equipment for my husband after knee replacement surgery. Medical Equipment Distributors were excellent! They knew exactly what I needed, gave me tips and advice ( 2 of the employees had already had the surgery and were very knowledgeable), and were extremely nice! It was an easy process start to finish. Thy showed me how to use the equipment and adjust it. I would definitely recommend them for any medical equipment needs!
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December 2022 by Doug Helmink
I had an ankle replacement which required me to have a knee scooter, I was not allowed to put weight on my foot (ankle) for a whole month. I of course waited for the last minute to get a device not realizing how important it would be and medical equipment distributors really came through immediately. I can’t say enough about them because I needed that scooter and realized I should’ve planned ahead and they came Thru. It’s almost as if medical equipment distributors knew I was not going to do what I needed to do and planned ahead for me. Thank goodness for them!
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December 2021 by Becky Ayers
I highly recommend this company for several reasons. I have used them for several pieces of equipment from a portable oxygen concentrator to a shower chair. The staff were always very polite, courteous and willing to help. I especially appreciated the timeliness in which they returned my phone calls. They informed me of all my options and financial responsibilities for each item. The delivery of the equipment was quick, and I was always given instructions on how to use it. I would not hesitate to use this company again for any item.
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December 2021 by Mark Mueller
I have worked with Medical Equipment Distributors to source needed equipment and supplies for my mother who will turn 99 this year. On each occasion, I have found their staff to be extremely professional and respectful, and one who provided me exemplary customer service when needed. I often don't take time to post reviews, but felt compelled to do so this time given the wonderful caring experience during critical times of need for my family.
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December 2021 by Lynda Morris
I have never been so upset due to trying to purchase a medical equipment needed. I will never use this company again. When I was discharged from the hospital I was given a script for a wheelchair. After more than a month they had not provided it. Then the company I was using for therapy helped me to get the rollator walker to me. That was a couple of months ago. My doctor sent the paperwork to them on June 23,2021. After more than a month of trying to get paperwork to be sent to doctor. Now I still don’t have the walker. After my involving the doc, the therapist, and all. Now they call me and say they would SEND it to me!!! They have delivery drivers but I guess I’m not that important They said they were going to deliver it to me but I didn’t call back immediately. Seems to me they could deliver it tomorrow instead of mailing it But that would mean they would have done the right thing. I have never encountered such rude people. The person who actually spoke to me on the phone actually yelled at me because she didn’t want to hear my letting her know when the doc sent papers. I’ll admit I was not in the best frame of mind. But there was no reason for this. These folks are so very very very rude and hateful. If I ever need equipment from a equipment company and my therapy co uses them, then I will drop the therapy co and go somewhere else. If the therapy company doesn’t care about the patients and getting the equipment, then that tells me they don’t really care about their patients. Won’t use either of them again
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December 2021 by Lonnie McNeill
I have worked with Medical Equipment Distributors for numerous occasions. A walker for my 80 year old mother. When my 80 year old Mother in law came to stay with me for a knee replacement, MED supplied a hospital bed, a walker, bedside potty, shower chair and they even made the suggestion of a rolling adjustable table that she could use for her book, glasses, etc while in bed, and we used as a “TV table” for meals. I wouldn’t have thought of this idea, and was so thankful! In addition, my 80 year old husband (LOL just kidding not 80) had 2 knee replacements and both times MED supplied shower chair and walker. Office personnel and delivery person were very helpful
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December 2021 by Jeff King
GREAT EXPERIENCE... My mother is 85 yrs. old and at this point in her life I am either helping or making most decisions for her. The toughest are with her health care. In the last year I have purchased a Walker / Rollator in addition to a Oximetry to read her oxygen levels. Not knowing much about either I reached out Medical Equipment Distributors based on a referral from a close friend. From the 1st call to the last they have been nothing but helpful and educated me on what would be the best options for my Mom's needs. You always want the best for your family and when it comes to medical equipment and knowledge I felt like I received the best advise I could to make a quality decision. Very comforting to know who to call as my Mother's needs increase. Peace of mind! I appreciate all the help your Business has provided. Many THANKS!
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December 2021 by Karen Weber
I recently needed some equipment and contacted Medical Equipment Distributors based on a friend’s recommendation. They were very helpful, professional and acted quickly so I could use the equipment immediately after surgery. I was very happy with the service and would use them again.
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December 2021 by Kim Watson
I appreciate the advice and direction I was given as a new caregiver trying to maneuver managed care. Home durable medical equipment arrived as promised and was installed by a professional and courteous employee. Thank you!
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December 2021 by Lyle Johnson
Super supportive and caring staff! They patiently answered all my questions and were very responsive. They walked me thru the process - and helped me choose the best equipment.I highly recommend Medical Equipment Distributors.
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December 2021 by Kim Day
Staff was wonderful helping me get the necessary equipment needed for a family members recovery after surgery! Would definitely recommend them!
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December 2020 by Debbie Watkins
I was in acute need for a walker - 2 different walkers on 2 different occasions for my elderly mother. The service my mother and I received was excellent, prompt, caring and professional. We also ordered a shower chair from this company and again, the same caring, professional attitude was experienced. I highly recommend this company and very much appreciate the great service provided.
