-
March 2024 by KaNesha S.
I truly believe this location has to be the most janky business I have encountered. On October 2023 my vehicle was having problems. They told me my vehicle needs four things to get fixed, ok no problem. Total was about 3,000.00. The mechanic Patrick said you are good to go, no more problems. Lie # 1. The very next day my car started flashing a light. I returned the car the very next week, Carlos said oh you are under warranty, we will use that warranty to put another object in. Ok done deal. Mind you my car never leaked anything on the driveway. So from Nov until January my car was leaking. Took the car backed they say oh you need to replace the hose from the steering pump, mind you out of those four things I got replace was the steering pump. Doesn't make sense, if you replace an object, want you replace the whole thing?!?!? Done deal, got that replaced. So not too long my car started shaking, the very next month the end of February, going into March 1, 2024 they say(Carlos) you need this and this done, sounds weird to me, bc after everything I got done Oct 2023, I shouldn't need anything done right, but my gut feeling is they never gave me new anything, that's why the following day and weeks I was right back to having the same issue, so every time I left my vehicle there I believe they were causing extra problems to my vehicle that wasn't a problem before, bc I paid the full almost 3,000.00 work before, they thought they were going to get another 1,000.00 dollar work. This place needs to be placed under investigation for fraudulent dealing with people and there vehicle, maybe bc I'm a woman, they thought they can play with my top, but my spirit says otherwise. Janky work, they put defaulted parts on your vehicle, they tell lies and they take your hard working money, this location needs to be under investigation immediately. Don't put your money into this location!!!!
-
February 2024 by LeleStyleMe
I have literally been coming to this Meineke for over 5 years and they’ve changed my air system, brakes, and etc. I absolutely love Pat and his customer service. He is always super thorough and upfront. I will be back and always come here for my car services!
-
February 2024 by skinney4cek
They took care of my car. They went above and beyond to work with me and for me. It was the best experience. I am very happy with their work, their customer service, and their overall treatment of me and my car. I would definitely recommend Meineke to my friends, family, and anyone in need of their services.
-
November 2023 by Rick Kleszczewski
Very professional and efficient. Patrick done a great job GE me fixed in a timely manner. Highly recommend this location Raleigh S Saunders St.
-
November 2023 by Octavia McPhail
I was very pleased with the service. They have EXCELLENT customer service, you don't see that very often. I needed a part for my car and they went out of the way to find it, I had previously taken my vehicle some where else and after one day I was told by the "other" shop they could not help me. Not the guys at Meineke, Carlos is whom I originally talked to, and he was a GREAT help; thank you very much to all who worked on my car, I highly recommend this shop.
-
November 2023 by Crystal Billings
They replaced my fuel pump along with a few other things related to fuel pump and injection system. Had my car fixed in 24 hours. Very nice people! A little pricy when it came to parts but definitely worth it!Service: General repairs & maintenance
-
November 2023 by Angie W
Knowledgeable and affordable. Diagnosed my problem, ordered part, and fixed within two days. Found other issues while making the repair and fixed those as well, gratis. Thank you, my van sounds much better now!
-
October 2023 by Todd Jarecki
Experienced same issue as a below user. Showed up to pickup vehicle and got charged and extra $80 for lug nuts. I suggest looking around a bit as I have found some better discounts in area. I was initially quoted $925 with taxes and showed up to an extra charge. Definitely unprofessional…
-
October 2023 by Schuyler Putt
My car with 50k miles was not always starting properly. Meineke on South Saunders St. misdiagnosed it as an alternator issue, so I spent $1,000 replacing it. The next week, I lost all electrical function while driving in traffic, including gauges, power steering, and automatic transmission. I towed the vehicle back to Meineke and, after jumping my battery, they told me nothing was wrong. I immediately took it to GM. GM diagnosed other electrical issues and told me Meineke had used an off-brand alternator. Scary experience!Service: Electrical repair
-
October 2023 by MICHAEL DIXON
Hello I would like to thank the Meineke staff Patrick and Carlos located on Saunders st in Raleigh for allways being very Professional Freindly and most of all Trusting . I will allways return there to get work done on my car's and I will recommend that location to all of my freinds and family.Services: Auto windshield repair
-
September 2023 by Average Reviewer
Always go here to get my car parts installed, I have a 2022 Dodge Challenger, they’ve installed a CAI, exhaust system, throttle controller, side skirts, brakes, underglow lights, and recommended me some new headlights that I installed myself that work great, will be going to them soon to get more car parts to install, but highly recommend for any car enthusiasts who may be new to installing car parts and need a helping hand, and finish the same day, 10/10 and better pricing than other Meineke’s I’ve been to
-
September 2023 by Hector Vega
Meineke staff person and service was great. I was greet by name when I arrived, and they have in their system the reason for my visit.My car is blowing really cool air once again, and the price was very reasonable.I’ll recommend it to my friends and clients,Service: Auto A/C recharge
-
August 2023 by Jacquelyn Howard
I had several things that needed to be checked and repaired. They let me know as progress moved along and I would decide what items to be repaired next. The service was very good and I have used their services often. ( 1 to 10) = 10.Services: General repairs & maintenance
-
August 2023 by Jeffrey Robinson
Good service and work. I received a text keeping me posted.What I did not like was I was charged for the lug nuts they broke removing my tire $80.00. To me that is completely unacceptable and professional!
-
July 2023 by Katelynn Potts
Patrick was who I spoke with on the phone and he was so kind. He's what brought me in! Carlos and his team were kind, friendly, and quick! The price was fair and the work was done faster than anticipated. My only negative is that even though the work was done that we discussed, the initial reason for my diagnostic appointment was due to squeaking from the passenger side which was not fixed from doing the brakes on my vehicle. I'm frustrated that I'll have to call and go back in after spending so much money already, but at the end of the day my brakes absolutely had to be done and they did an excellent job with it. Will update after my next visit.
