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April 2024 by ryanne gardner
We visited this location to purchase a suit for my sons prom. Seth was absolutely amazing… he is was spot on with sizing and was able to help several of us mothers simultaneously. He had us in and out of the store in less than an hour! The gentleman assisting at the register was very kind and helpful towards the end of our visit. I hate I didn’t get his name.We had a wonderful experience!
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December 2023 by Colby Self
HelpfulExpedientKnowledgeableCourteousNeeded a new suit for wedding and other events. Was in a hurry and only had about 30mins to spare. Mark greeted me when I walked in and I shared what I needed and let him know I was on a time crunch. Mark measured me and had me in a fitted jacket/shirt/pants in less than 15mins paid and out the door. I would have liked to have had the time to get a more tailored suit but wasn't able and the suit worked out just fine.Mark was extremely accommodating and humorous while rushing to get me in a suit that fits.Good selection and quality. Staff were very helpful.
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November 2023 by Keith Kidwell
Mark was very helpful. The selection of suits was far better then the store in Greenville NC.
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November 2023 by Keith D Kidwell
Mark was very helpful. The selection of suits was far better then the store in Greenville NC.
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November 2023 by B B
me and my fiancé walked into the Men’s Wearhouse at triangle town Center looking for a tux for our elopement and there was an employee walking around on the floor that just looked at us and didn’t even greet us or ask if we needed help. There was also two employees working, one was helping another customer and the other one just stared at us. it’s an empty store too…..Horrible customer service. how do you expect people to buy from your shop if you don’t even greet them at the door or ask if they need help. Felt very discriminatory.
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September 2023 by Dave N
Awful. They measure you and then give you the wrong size suit. They say they will adjust the size and to come back. Then you do that it’s still the wrong size and it’s too late because you need the suit for the event. Customer service is awful. They’re awful all round
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June 2023 by Rebecca Paradis
Terrible experience with a kid tux rental. The right sizing clip on the pants wouldn’t stay closed but we didn’t realize until after we were getting dressed. We were able to workaround this issue so this is not the full reason for the one star.The biggest problem was the way the shirt was made. The button holes on the shirt were too large for not only the lower buttons but also for the studs that were provided. This was a huge annoyance cause we had to constantly re-button the shirt that kept opening.
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June 2023 by Michelle Jones
We arrived Thursday from NJ for a family wedding. Greeted by the lovely Danita sorry if I am misspelling her name. But despite a busy store she maintained control and was so professional and pleasant. My teen grew over night and they had to let out his suit. We returned the next to be greeted by George another amazing salesperson. So helpful and personableThe suit fit perfect. I was very impressed with this location. Definitely a different experience than the store in NJ.
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June 2023 by Steve Mollot
George was amazing! He was so nice, professional, knowledgeable, and saved the day for our son!
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May 2023 by Brandon Edwards
Was just in here to get measurements with a blank check to buy 5 suits in hand and the salesman blew me off when I asked for help. Poor service and a judgmental attitude lost these guys a big sale.
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April 2023 by Halley Ward
Go see George! He was the absolute best! We went in needing to sort out all kinds of details for my groom’s suit and his groomsmen. The wedding is super soon and he was so, so patient with our questions. We stayed over an hour - maybe two - and he juggled us and other customers seamlessly. Hands down recommend the Brier Creek location. Especially George! Posting photos of us trying out aaaallllll the options to find the perfect look. ;)
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April 2023 by Halley White
Go see George! He was the absolute best! We went in needing to sort out all kinds of details for my groom’s suit and his groomsmen. The wedding is super soon and he was so, so patient with our questions. We stayed over an hour - maybe two - and he juggled us and other customers seamlessly. Hands down recommend the Brier Creek location. Especially George! Posting photos of us trying out aaaallllll the options to find the perfect look. ;)
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April 2023 by L A
I rarely post reviews, but with the terrible customer service my fiance and best man experienced this afternoon, I feel that I need to. My fiance and his best man did not have an appointment but the store was empty. They asked to try on suits for our wedding, came prepared with the colors, etc. and they were given a run around...apparently they want you to "lock in" that you will be purchasing from Men's Warehouse before they will even let you try something on (WHAT?! How would they even know they would go with them if they have not even tried a single one of their suits on?!).Way to get customers... our wedding planner (and many of my friends) warned us about Men's Warehouse for wedding attire, and now we know. We are going with GenTux, as there is no hassle and no rude employees who shew you off because they want to go home for the day!!
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March 2023 by Esther
Yesterday, I went with my husband to the Men Wearhouse in Brier Creek. We were looking for a formal coat to wear with a suit jacket. Upon entering we were greeted, and we saw one of the vendors with the measuring tape measuring a customer. He himself approached us and asked how he could help us. I explained it to him, and he told me that he had none of that. I pointed to a rack where three coats of different styles were hanging, but the salesman didn't even bother to show them to us. He recommended that I go to Kohl’s. Then I asked him to help me with the shirts, but he told me to look for them in Kohl’s as well. I was stumped. My husband and I left the store and exchanged how we perceived the seller's reaction and we both agreed that we felt discriminated against. I am Spanish and my husband is Hindu. I wanted to go back to confront the vendor, but my husband requested me to let it go and move on. Finally, we went to Macy's and spent a good amount of money there, happy to receive excellent service and finding what we were looking for without feeling discriminated against.
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February 2023 by Paul Gauger
Reached out to this store after reading poor reviews for the Triangle Town Center location. I was connected with Ryan and set up time to meet with him to help me with my wedding tux and get our group all setup. He was extremely professional and patient throughout the entire process. We ended up going with a custom tux instead of the rental, which I would highly recommend if you are the groom. Everything turned out perfect. This location gets very busy at peak times. If you're able to go in during a weekday instead of the weekend, I'd recommend. That way you'll receive uninterrupted service. Ask for Ryan though!The only part of using MW that I wasn't too thrilled about was the quality of the tailoring. The gentleman that does the tailoring at this location is rather unfriendly, too. Yes, they're free, but I expected a little better than this. I ended up having to go to my normal tailor to have her fix my pants just a couple days before my wedding, because the waist was done so poorly.
