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January 2024 by Teresa Saenz
Jaylon was super helpful, attentive, respectful and patient! Definitely recommend coming here! Phone was in stock and process was very smooth. Give that man a raise!!!
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November 2023 by Judy Guardiola
Jaylon and Matthew were very helpful Jaylon gave great customer service and saved a customer from walking out the door and not using MetroPCS again
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November 2023 by Chris Brinkley
Armand at this location is always a great help. I would give 10 stars if I could!
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October 2023 by Jennifer Jaquez
Thank you SO MUCH Jaylon! You’ve helped us so fast. I’ve been to several other metro pcs locations and they can’t compare to the help I received at this location. I appreciate you helping me. :)
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October 2023 by Phyllis Richardson
I'm here at the Avery Ferry store where a young man by the name Jaylon the store manager he was very polite and helpful to everything thing I needed help in I just want to say he deserves a raise for the work he doThank You
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October 2023 by John Guthrie
Jaylon is like my little nephew. He gives me great customer service every time I have a problem with my phone.
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September 2023 by Kween Isha
Awesome service! These young men were raised well. I visited the Cary location and was livid all the way to the location on Avent Ferry. The manager and her little boyfriend were of no assistance in Cary. I was determined to get some answers regarding my issue, so I went to another carrier location. Armand listened to my concerns; he gave me his understanding, he called customer support department for confirmation, and I walked out his door thankful for his humble spirit. I returned a few days later and Jaylen greeted me upon entrance and began to assist me. He too listened to my concerns and then Armand came from the office area and also briefed Jaylen. They called support, confirmed findings and even went out of their way to contact others for a resolve. These two young men are patient, knowledgeable, and a pleasure to work with. Please assign one of these gentlemen to manage the store at 1381 SE Maynard Rd, Cary, NC 27511-6935 because the service could use there help greatly. ~Long time Customer
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August 2023 by Melinda Foster
Had a great experience. The young man working that night was so nice and helpful.
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August 2023 by Shay Johnson
I drove ALL THE WAY HERE FROM DURHAM! Sunday hrs say they close at 8p. It is 6:50p and they are CLOSED!!! 40mins of my life and gas I can't get back.
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July 2023 by charles dobbin
I had a great experience at the Metro by T mobile at Avent Ferry Rd. Jaylon was both knowledgeable and willing to help with all of my questions. It's a great place to do business.
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November 2022 by Nakieda Moore
Online the open time says 10 a.m. I've been here since 10:15! The sign on the door says 11 a.m. however its 11:18 and I'm still waiting no one is still not here!
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November 2022 by Joshua Taylor
Mr Armand was very respectful and made me feel good about spending money....Mr Jaylon was also kind and understanding they both took time to make sure I understood everything and made sure I didn't leave until I was squared away....I truly enjoyed my experience they treated me personal
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October 2022 by Cap Cap
The staff here is great. Jalen helped me alot when my phone was malfunctioning and replaced it quickly! They also helped me get the perfect plan and everything I needed for a really great price. Thank you
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November 2021 by Dallas Mason
Somoya && Zaneta are thee best!! Very helpful in transferring everything from my old phone and service to my new one. I'd give 10 stars if I could!!
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September 2021 by DanielBooneSpoon1989
Bought a phone here last night and hands down had the best customer service ever! Shout out to Tiana and her co-worker whose name I regretfully did not get, for being some of the most helpful and friendly people I've ever met! I recommend this store and metro service to anyone looking for affordable phone's and monthly plans! Thank you very much for everything!?
