-
February 2024 by Anne Punjabi
I dropped off my cat at 10:30 am because he was not feeling well. I was told that the doctor will look at him whenever she has time. I waited for a call or text with no response or update. I went back around 3 and told them my cat hadn’t eaten anything they said they’ll feed him which they did not until I went and ask them to feed him around 4 pm. This veterinary is biased because I’m Asian. They seem to care more about Caucasian white people answer their queries and ask to leave and wait for their call. What do Asian people have to do to get equal treatment in this clinic?
-
January 2024 by Caleb Kathman
My fiancée and I have been trying to work with this vet for our very sickly pet, but they are just impossible to hear back from. Calling, texting, emailing - all make no difference. We eventually resorted to going to ask in person for a follow-up since the last visit made no difference (despite costing well over a hundred) and still were told that they would be in contact. Extremely disappointing for a veterinary institution.
-
December 2023 by Nunya Bidness
Update:Finally got an email back and Toni had no idea why I’d been trying to reach them so hours were wasted with back and forth emails and waiting for responses only to be told they couldn’t see us today and then recommended a second animal hospital that doesn’t specialize in exotics. I’m astounded by the lack of care shown by this person/establishment.***Nothing worse than being ignored by your vet’s office when your furbaby is sick.No answer to calls, no callbacks, no response to text, no response to email. Forced to go to emergency vet and then maybe looking for a new exotic vet’s office. Very disappointed because I liked the vet here and they seemed to like my hedgehog.
-
December 2023 by Jackie Tingen
Best exotic vet in the area. I have 5 rats and they have treated 3 of them with great success. Reasonable pricing for an exotic vet and will squeeze you in if there's an urgent matter. Highly recommend!
-
December 2023 by Candace N.
Great service and people! Dr. Swan, Dr. Jaffe, and staff looked over my Guinea pig Ragnar and I am very grateful. I brought him in for different things: weird noise when he pooped, eye ulcer, and then recently a head tilt where they found he had lymphoma and we had to put him to sleep. They are extremely kind, accommodating, knowledgeable, and look out for your pets well being. They always worked with me and my schedule and always took care of my little guy. ❤️ I definitely recommend them!! (Oh and if you get their voicemail, don’t be alarmed, they will call you back!)
-
November 2023 by Robert Fletcher
My dogs love Dr. Swan. She is amazing with them.
-
October 2023 by Vicky Bradshaw
I’ve been coming to Middle Creek for a few years now with my previous dog who we had to say goodbye to a few months ago. Dr. Jaffee is excellent and the technicians are great. We brought our new dog in yesterday for the first time and I was really nervous about how she would react because this was the first time I have taken her to the vet since adopting her, and she is usually weird around new people. They really took the time to be patient and kind with her and to earn her trust. It meant the world to me and seeing her thrive with their help really made me feel good. Their prices are fair and they offer excellent care. Thank you guys for everything you do!
-
October 2023 by Shenna Williams
Great place for exotic pets and reptiles.. took care of my daughters Boa, Delta. Gave her a full checkup and took great care of her. Wouldn't go anywhere else. PS, great with our bearded dragon and ferret too. ?
-
August 2023 by John Smith
Brought my boy in for surgery on an ear hematoma. They did a great job with the surgery. Reception staff is god awful. They never answer the phone. I was told it was against NC law for me (the owner) to get MY RECORDS for MY DOG without the Vet signing off on them first. I understand staff being undertrained and not knowing in’s and out’s, but to flat out lie to me ridiculous. Quickest way to lose business is to lie to clients. They won’t be around long
-
April 2023 by Rose M.
This practice has a phenomenal team!I moved to this side of town and looked for a new vet because ours retired.I have had multiple instances where I need to make an urgent visit and have had my fur babies seen.I am so appreciative of the love and care we receive from everyone. Our babies are always in good hands.
-
March 2023 by megan stranz
Almost about a year ago, my cockatiel (Capella) became very sick. I had been in and out of veterinary offices, the emergency vet, and a vet up in Durham. I decided to give middle creek a try, as everything the previous vets had done was not working. My first of many visits with middle creek were a great experience. The staff were all very kind, and were gentle/caring with Capella, she definitely loved all the attention she recieved under their care. I felt that the services were reasonable and affordable. We saw a different vet everytime when we had an appointment, and they were all very caring and informative. We had tried numerous antibiotics with no luck, so we proceeded with an x-ray. Unfortunately masses were found in her lungs, so they referred me to NC state to look into it more in depth. The vet that gave me the referral was very empathetic towards my situation and showed much concern for Capella. The vet did not sugar coat the situation and was honest, which I greatly appreciate due to the fact that Capella was suffering and it was an urgent case. When I took her to NC state, unfortunately they discovered she had a rare form of cancer in her lungs and there was nothing we could do, so I had to make the hard decision to put her to rest. I'm extremely grateful for all the staff at middle creek and being so involved with Capella's care, as well as her well being. Everyone was very helpful and made the many months long battle a little less stressful. I know that Capella had appreciated everything they did for her as well, in trying to make her feel better. Capella's pain came to an end in August 2022, but I'm writing this review now to give a big thank you to all the staff at Middle Creek vet!
-
March 2023 by Daija McKenzie
Let me start by saying they are the kindest people and value each and every animal that walks through the door. I have a Guinea pig that was showing signs of needing emergency care and no one else would help her and if they did help her the bill would have been way more than i paid here. I called here and they were just as concerned as I was. They took such good care of my baby and walked me through everything they were doing.They even knew my Guinea pigs name and she had never even been there before. I felt so heard and understood here and even when they were super busy they still made sure to acknowledge me and let me know they didn’t forget about me. Pricing is fair and they didn’t try to bully me into anything that I didn’t want to do but made sure i understood what each and every recommendation was for. They also gave me a replacement carrier when they noticed mine was broken from my animals chewing on it. I would 100% recommend this place to anyone and a thank you is not enough for the help I received here.
-
January 2023 by Casey Trimyer
Amazing vet for your exotic animals! We had an emergency with our bearded dragon - they got us an appointment within the hour, gave exceptional care, was thorough, and kind. Fair prices too. Highly recommend!
-
November 2022 by MFPanduh
I showed up very promptly with a pretty good idea how my little mans was doing.. the Dr was very cautious and nice with Dugg. They actually offered to help me with funding and sedate and put him to rest for no cost.. i cant explain how much they helped with this heart break. 10 out of 5 stars. Crying thinking about it.
-
October 2022 by Sarah Winicki Leon
Today was our first visit for our two guinea pigs. Dr. Jaffe was AWESOME!!!! She was so kind and helpful. It was a great experience for me, my 9 year old daughter and our boys! The entire staff from Rachel to Noelle to the vet tech who helped us into the clinic was welcoming and happy to have us there!If you need a place to take any pet, this is the place!
