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January 2024 by Shirley Hendel
I purchased a Nitro Duet Walker from Step Ahead, as well as having one repaired. Their price for the repair was at least $75 less than another local company. Everyone went above and beyond to assist me with the purchase and the repair.
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January 2024 by Kathy Rhoades
Dave was incredibly helpful! He was really patient and kind to my elderly parents. The knowledge and understanding about the chairs that was shared was amazing. Don’t go anywhere else for your mobility needs!
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January 2024 by Sam Ramirez
Dave is Awesome !!! Good scooters, fast service and economical. Highly recommend to anyone in the Raleigh area.
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December 2023 by Greg Hutchinson
Very friendly people. Super accommodating.
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December 2023 by Jessica Cooke
These five stars aligned perfectly for our family during a time of multiple medical crises. We are FOREVER grateful to Step Ahead Mobility for its superlative customer service, its vast portfolio of mobility products, and its outstanding cost consciousness.We are renting a mobile stairlift so that my mother-in-law may go up and down stairs (with our assistance) and minimize cardiac stress. This temporary solution is EXACTLY what we needed and wanted, and it's made all the more wonderful by the fact that Step Ahead Mobility makes it rentable at an extremely reasonable cost.And let me take another moment to share just how kind, thoughtful, thorough, and flexible the professionals are at Step Ahead Mobility. Dave Tuchler (president of the company!) delivered the mobile stairlift to our home (best $25 delivery fee we've ever paid by the way) and then took the time to demonstrate the mobile stairlift's features and functions. He even let me practice using the stairlift while he sat in it!During a loved one's medical crisis or while solutioning for a mobility problem, durable medical equipment (DME) is often an expensive, permanent purchase. It's easy to feel overwhelmed, disconnected, cynical, and mistrusting of some DME businesses. Our experience with Step Ahead Mobility has been the total opposite.We have been listened to carefully; guided through products and pricing respectfully; taught to use the product patiently; and cared for genuinely.If you have a DME need, Step Ahead Mobility will have the solution. Thank you, thank you, thank you, Step Ahead Mobility.
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December 2023 by Kelly Stohlman
Dave was very helpful and pleasant. Would purchase from here again.
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November 2023 by Rebekah Farabaugh
Love Dave and Allie! We were in town for my son’s wedding… Dave went out of his way to accommodate us to get this scooter for my 85 year old dad. The scooter came apart for easy transport.. was perfect for an outdoor wedding …If you need an assist for a loved one and their mobility needs, this is the place.Many Thanks.Rebekah FarabaughLivonia, MI
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November 2023 by Dylan
Mike did a great job helping us find the right mobility lift wheelchair for my grandmother over Thanksgiving. I was in need of something very last minute and he helped make it happen. Price was affordable and sevice was top notch.
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September 2023 by Janeen Galati
I can't recommend this company and Dave enough! We were in town for my daughters wedding. My mother, who has dementia and uses a rollator, had a big TIA thurs on the way down. The effects lasted a bit longer and she could not stand on her own and was tilting to one side. I called and left a message off hrs looking to rent a wheelchair for the weekend. Dave called me back shortly after even before they were open. Within a half an hour the wheelchair was delivered to my door! Decorated with a bow! Granny was able to enjoy the rest of the weekend and be part of the wedding!
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September 2023 by Isabella Mason
We needed to rent a wheelchair for the weekend on very short notice and this place was open on Saturdays which is super convenient. The wheelchair was in great condition and the lady who helped me out was super nice and remembered me when I came back to return the rental. Thanks!
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September 2023 by Tara Mina
I needed a scooter for a last minute 5k night event because I sprained my ankle. They were so kind and accommodating, and the price was very fair for a 3 day rental. Thank goodness we could disassemble it so it would store in a regular sized trunk. They even gave us a flag, which we used to light up so our group could stay together. Thank you!
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August 2023 by Darin Shryock
Flying in from out of town for a wedding and needed a scooter to manage the event. Dave was incredibly helpful in determining the best product. Sent family to pick it up and learn how to set it up for me. Dave took care of everything. Pick up and return was easy and the scooter was perfect for what I needed. I can't thank Step Ahead enough for making something that could have been very anxiety inducing an event that I could relax and enjoy. THANK YOU!
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August 2023 by Andrea Peet
Adding to the love fest for this place! Dave could not be more helpful, supportive, or willing to go WAY out of his way to help! We have purchased a scooter and walker from here and will come back whenever the airlines destroy my mobility device (ugh).
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June 2023 by Jenny Lu
Dave was amazing! We came from Wilmington to Raleigh hoping to get a lift chair the same day for my mother in law. He was knowledgeable and answered all the questions we had. He was friendly and easy to work with while still being professional. He even helped us bring her new chair home! Thank you Dave and Step Ahead Mobility for making our mission less stressful and come to fruition!
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June 2023 by Martha Littlebrown
Dave at Step Ahead Mobility was Amazing! I came in town to visit to attend my grandson's graduation at NCSU. With limited mobility the opportunity to reserve a scooter was everything we needed. Big Dave was welcoming, patient, accommodating, funny, a very bright light. Thank you for all of your help!
