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January 2023 by Joe S.
They only have 10 AM to 4 PM hours and only have one person working at all times. The line is always to long to wait in unless you have a hour. Moving banks
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December 2022 by Sergio C.
Not one ATM was working. Drove all the way to make a necessary deposit to pay important bills. Not a reliable bank.
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September 2022 by Colet M.
Admittedly, slightly angry & impulsive rating as Iv never been to this location b4 today... however, this is the 3rd BoA ATM Iv visited in the past month that won't accept deposits?? What, are we this Fu*k'd after COVID that cash deposits are now too much to handle for our financial institutions?DEPOSITS AND WITHDRAWALS SHOULD BE AN INCLUSIVE RIGHT OF BANKING CUSTOMERS! Get it together.
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March 2022 by Gnaz A.
I've come here twice now and have been greeted immediately upon arrival and asked what I needed and was guided. Yes they're short handed but who isn't?!In this day and age when most branches are closed, I'm happy they're open.I'll be coming back again.
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September 2021 by Jessica D.
BOA service sucks period. S L ONW E S T people working or hardly not anyone at all working. Why aren't the windows open and only one effin teller inside. Fckn stupid.
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June 2021 by Kai K.
I can't even begin to describe my disappointment in Bank of America. After a 10 year business relationship, with dozens of accounts, they absolutely bungled the PPP program for small businesses.They provide zero customer service for both the origination and forgiveness process. The "escalation team" takes months to get back to you (if they call at all)- and get this- they call from a strange number and if you miss the call you have to wait months again to speak to them. The "customer service" agents for PPP can't help you, can't speak to the escalation team. Your personal business bankers are not allowed to help you. If you do answer the phone, the escalation agents don't follow their own information security rules and will hang up on you if you refuse to provide them confidential information that Bank of America tells you not to provide.This has been the most frustrating experience of my life. They get an F- for small business banking and we will be moving all our business accounts to another bank.
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October 2020 by Me And
The worst customer service among all the bank accounts I've had. The woman in the corner is rude, disrespectful, and wastes your time. I am closing this account as soon as covid situation settles down. Though I doubt that they'd have better staff by then.
