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November 2023 by Kyle Taylor
Very friendly and helpful staff. They made sure all my concerns were addressed and explained exactly what work needed to be done before doing anything. This is the place to go for tire or oil issues.
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November 2023 by ben wesley
I picked out the tire on line. I scheduled my appointment on line. However, when I arrived for my appointment I was told that they did not have my tire in stock. There was 6 days between the time I filled out the on line form and the day of my appointment. I was told by the store manager that after you go through the on line process that you must then call the store directly to make sure they have the tire. The manager then said I could call corporate and ask them to change the website. This was a total absolute waste of my time and gas. Avoid like the plague!
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October 2023 by Gene P.
Got a flat tire from a screw on a Sunday and needed a quick repair. The manager on duty was responsive on the phone and very accommodating. Once I brought the tire in, they repaired it promptly. Excellent customer service. Very reasonably priced. Overall, good job.
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September 2023 by Michele Bowen-Bryant
So awesome and so quick. Other places said they couldn't do it same day. Bit these guys were awesome. I'm a traveling Phlebotomist and don't have much time off. Will definitely be going back!
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September 2023 by Tabitha Suo
Zero stars for lack of customer service, lack of professionalism, and lack of clear communication skills by management. I spoke with Nick, the assistant manager on Saturday to book an appointment on Sunday. I gave all specs for my vehicle and requested a total for all four tires, installation, and taxes included. Nick gave me a price and I asked for confirmation of what all that includes. His words were, “that’s you walking out the door with new tires installed, including taxes and fees.” When I showed up today, the manager Dan gave me a totally different price. Same tires. Dan states that installation was not included. Then later said they didn’t have tires for that price. I asked him to contact his Assistant Manager to get clarification on what was told to me and then call me back. Dan became immediately defensive, stated he would not do anything to review what was told to me the day before because there’s nothing he can do about what I was told. I asked Dan to speak with his manager and asked him to listen to the recorded call and asked him to uphold integrity within the company by reviewing the situation and making it right however they can. He said no. He then called me ridiculous for being concerned about a price that was quoted and asking him to honor what was quoted. He would not review the call, would not give me any way to speak to anyone else and said he would get fired if he tried to change anything. I’m requesting that someone call me that manages this location to assist with the terrible customer service I experienced.
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September 2023 by Mitchell Mah'moud
Very disappointed with the work done on my car. Spent over $4000 cumulatively due to failure to identify the issue with the car and recommending repairs that were completely unrelated to the problem.Manager still adamant that he did nothing wrong.
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August 2023 by Chef Gary K.
Went in on a Wednesday morning for a tire loosing air. Manager got me right in, and he also had a personality this was good with the me. Got the screw out of the tire and in less than an hour done!! Really fair price.Would definitely use them again!
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July 2023 by Andy Cracium
Got in and out real quick for a tire rotation/ balance. Nick is a standup dude extremely friendly and seems to definitely care about you coming out of there satisfied and probably cracking a smile
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June 2023 by Chris
Always try to upsell you on random stuff you don’t even need yet most of the time and the prices are crazy for the suggestion. Tried to charge/quote like 720 for brakes that were 300 with installation at another shop. They used to be pretty fair I guess there have been different people recently. My friend got ripped off a couple times before checking prices elsewhere and never went back either. I also have a friend who dropped off his car for an oil change appointment at 2 and it was ready around 530 pm so we were laughing about that. It was convenient because it is close by but never again. That should say all you need to know.
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June 2023 by Christopher Felts
Always try to upsell you on random stuff you don’t even need yet most of the time and the prices are crazy for the suggestion. Tried to charge/quote like 720 for brakes that were 300 with installation at another shop. They used to be pretty fair I guess there have been different people recently. My friend got ripped off a couple times before checking prices elsewhere and never went back either. I also have a friend who dropped off his car for an oil change appointment at 2 and it was ready around 530 pm so we were laughing about that. It was convenient because it is close by but never again. That should say all you need to know.
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June 2023 by Cora De La Cruz
Nick the manager is great! He is friendly and honest about your services.
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May 2023 by Tara Ann Lauro
Coming from NY saying that our cars did more than DRIVE on the roads is an understatement! So, when we moved to NC our cars had reached their maximum ability to handle the roads and our tires needed to be replaced. Nick, at Mr. Tire, made this the most welcoming process we NEVER could have imagined!! Who would have ever thought that tires and rims could be something you didn't mind getting done! He was professionally equipped with so many options for us to consider and his team took care of our cars like they were their own! WOW.. is all I can say. Us, like the waiting room full of clients that they had, will be customers for life!
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May 2023 by John Stranzl
Nick was incredibly helpful and understanding of my niece's engine coolant issue and helped her immediately. He was courteous, transparent and respectful. We will definitely use this location again. BTW... They do more than just tires which is great!
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May 2023 by Joseph Lauro
My new go to- Fortunately I was turned away from Discount Tire. Boy was I glad they did! Mr. Tire will be my go to for all tire and wheel needs. Nick and staff are wonderful people and will always do right by the customer and make you feel right at home.
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May 2023 by Darin Alpert
Went in today after catching a nail in my tire. Nick who is hilarious was super personable got us in and out in 30 minutes. Thanks to him and the team for the great service.
