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October 2023 by Alex Kehr
Bill did a amazing job and took great care of me. Thanks guys!!!
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October 2023 by Joy Stewart
Bill is excellent. He made the process smooth and easy. I definitely come here again because of care and service I received. I recommended this location to everyone
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September 2023 by Jennifer Helton
Essence was absolutely wonderful. I called to inquire on a wheelchair availability and it was just meant to be. It was perfect size for me. She even worked with getting me signed up for the Rewards program. I am Super Happy. Thank you very much.
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September 2023 by tatiana johnson
First time customer today and can definitely say I had a great experience! All the staff is super friendly and helpful, even when busy they make sure to help every customer that comes in. I would definitely recommend coming here for any and all selling/ buying needs. A big thank you to Hope especially for being so sweet, thorough and patient. Keep on rockin NP&J!!!!
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September 2023 by Sha
Went to National Pawn and had the best experience ever. Win was great! Very professional, funny, helpful and made sure I got the best deal! I will definitely be coming back. Thank you Win for your help!!!
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September 2023 by jade Iman
Attendant win helped me out a great deal ! He was very attentive and offered a solution to a problem that was keeping me up at night ! I love this location the staff is very kind no matter how busy . Win was personable and eager to help ! Thank you to the staff for everything you guys do !!
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August 2023 by Dr. Natanael Valenzuela
Bill, never rejects am reasonable offer. The place is very well organized. Prices are fair and there is a lot of variety. But now.. Essence, the representative was very helpful, professional, detail oriented and very intuitive. I'm glad I came here and not somewhere else.
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August 2023 by Dillon Parker
Worked with Essence and Bill today to sell a camera from my late fathers storage unit. Incredible helpful and honest. I recommend to anyone looking for a great place to sell old/new valuables.
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August 2023 by Brittney “ThighQueen”
This place is awesome! I've been here several times in the past 2 months. Each and every time I end up leaving with more money than I expected. I can't speak for the other employees, but Annie is more than fair. MORE than fair. I always feel like I'm getting the hookup from her. I never feel like I'm being taken advantage of, that's what's so refreshing about this place. I don't get that typical pawn shop experience, you know, the employees attempting to get over on people because they know they're broke. I feel like I'm getting hooked up, they, of course, is getting hooked up. Everybody is happy! That's how a business deal should be.
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July 2023 by Alex
Don't sell anything here if you can afford not to. Just sell it online. Yesterday I brought in $350 headphones and was told I would only get $10 for them. When I mentioned that they were actually worth $350, the person claimed to have seen them online for a lower price. However, I had checked online before leaving my house, and the lowest price I found was $180, but that was from a personal seller. Any reputable store price for the headphones used was over $240. I told her they must have entered the wrong brand or model, and I was right. She looked it up and realized her mistake, but only added another $5, making the offer for my top-of-the-line headphones in great condition a total of $15. Needless to say, I declined her offer. This felt like a scam with a smile. Especially when the business claims to give the best price for your items because that is clearly a lie. Do not support this kind of business. this is scam territory.
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July 2023 by Taylor Alexander
I came in to sell some of my gold jewelry that I didn’t wear anymore and I was able to get top dollar for it. Great, great customer service.
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July 2023 by M B
It was my first time at this pawn shop. I was a bit hesitant at first walking in the doors but I walked out very please with my service. Bill was awesome and worked with me. I'm a happy camper. Awesome!
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July 2023 by Donna Ann
Great experience working with Win. He took the time to explain to me what my jewelry, game station and iPad was worth. I was happy with the dollar amount he gave me. Highly recommend working with Win and National Pawn Garner.
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July 2023 by Tiffany D
The reason why I'm giving this location a 1 star is because it was a slender Women who was a manager talked to me and degraded me and was hovering over the worker shoulder like she didn't trust what she was doing. But there was lovely women rocisa( Sorry if I spelled her name wrong) greeted with me with a smile and went over everything with value and ACTUALLY helped me. When I tried to talk her the manager was like "I'm talking to her not you". I will get all of my items out of pawn and I WILL NEVER COME BACK HERE!!!!!! They were never like this I guess things changed. I really loved coming to this place but I'll take my business elsewhere
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June 2023 by Joe Howard
The staff were very welcoming. Was helped right away, Daphyne was great and easy to work with! Will definitely be back.