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October 2023 by Jordan Shlasinger
1st Visit: Great customer service with my jewelry that I sold.4th Visit: Sold some vintage watches, and Mickey was very patient, kind, and respectful.Also helped me with valued info. Thank you!
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October 2023 by Saleh Allatif
Best prices around and great customer service. Everyone is super chill and so far the switch and games I got work perfectly.
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October 2023 by Jane Hudson
I had the opportunity to work with Fernando at Store #9 for my dealings with National Pawn. He is very knowledgeable and always has your best interests at hand. He is also A very nice person. I would highly recommend him if you have any need for their services.
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October 2023 by Daisha Whitfield
lack of communication. I called about a camera I seen on their Facebook and spoke to Patrick as it said in the post. He took my name and number and I explained that I’ll be there by noon because I live an hour away. From the conversation, I perceived as if he was going to hold it until I got there because he asked me what time did I think I was going to be there. No later than noon as I explained. I called as soon as the store opened. I get there before noon as I explained, and was told the camera was gone after I drove an hour in the pouring down rain. Don’t care that the camera was gone. I was just upset at the fact that there was no communication after I gave my name and number.. within two hours from the first phone call to me arriving I figured if someone came and got it, someone would’ve communicated that with me rather than waste my time. This is my first time coming to the pawnshop, and I was quite disappointed.
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September 2023 by Jasmine Cooper
They are such a great help Fernando & Valve they are understanding and made my experience. Wonderful always a pleasure working with you guys! Excellent customer service
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September 2023 by Marcia Cloud
Melina was wonderful in helping me get a ring sized. She was professional and precise with handling me and my ring. Thank you so much.
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August 2023 by Elizabeth McCann Thomas
Mrs. Erica has great customer service and was very helpful. It is great to speak with someone who love God and is not afraid to give him praise while helping a customer.
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August 2023 by Christopher Jean Baptiste
Fernando took care of me and helped me out with signing up and checking out. Also had a great conversation with him about rings and he was really knowledgeable. Really cool dude. Someone else who opened the case for me to look at the cameras really helped me figure out where to get a specific piece of gear they didn't have. Specialized associates really helped!
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August 2023 by LeMar Divens
Erika was definitely great assisting. Recommend selling more items to this location store #9
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August 2023 by Christopher Gifford
Fantastic service and great timing!Mickey Erika were fantastic! Worked with me on items and come often!
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July 2023 by Ayana B
I just left this location and was extremely pleased with the service. I came to sell some old gold jewelry, which was a first time experience for me. Darius helped me during my visit and was kind enough to knowledgeably answer the questions I had about the tests he was performing on the jewelry I brought in.This location is clean, calm, professional, and efficient. I'd definitely recommend coming here for service.
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June 2023 by Juan Camarena
I had the best experience being my first time to the store. Fernando was friendly and attentive right off the bat. Helped me to get what I asked for my jewelry and made the process quick and easy. Definitely will be coming back in the near future to this specific store because of him.
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June 2023 by katharine lutz
Fernando is a stand up guy, location is clean and the salesmen are professional. If you come in with a good attitude and working equipment they well treat you right.
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June 2023 by Robert McDonald
Fernando went above and beyond to help me in a situation that I needed help with. Great service. I love doing business with them always friendly, and always willing to give you the most they can give you.
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May 2023 by Savage
Patrick helped me on this visit. I’ve pawned my laptop 8 times at this location. The process is convenient and I am always in and out in 10-15 mins with a wallet full of bills. Lol
