-
January 2024 by Noretal iationallowed
Time for a new financial institution!! This place is completely unreliable. You absolutely need to have a notary scheduled for every day.you either provide a service or you don't. Now all of my documents are late because they are supossed have a notary and everything is closing, I just drove all the way across town wasting time and gas because I just used a notary here the other day but today they just didn't schedule one. So it's a gamble what day they provide which services which makes then completely unreliable!!!Also put you local branch phone number at the very least so customer cam more easily and Cleary check before going to a location.No more NFCU!!
-
December 2023 by Mike Sanders
I visited this branch this morning to send a wire from my business account for a recent large purchase. The greeters at the front were amazing and got me the information I needed right away. However, once I was called to be assisted by "Chris" the experience went from great to horrible. There was no greeting by this associate, he looked at me as if I was a criminal, he was very humdrum and monotone, I even had to ask him was he okay and still he presented very poor interpersonal skills. I have been with Navy Federal for two years now with personal and business accounts and this is by far the worst experience yet! It is unfortunate because this is my primary bank however if interactions like this continue I will have no problem switching our financial matters over to our secondary bank.
-
October 2023 by Kia-Tishayn Harrell
It’s always a pleasure to meet with Nick and the crew and talk home ownership, lending, investments, and refinancing. Another Lobby a day success!
-
September 2023 by Nates1stop aka idpfs
This bank is for scammers this bank has the largest scam users ain’t none of these ppl in no dam military smh fail(overall the experience was not a bad one.But the bank itself feels cheap like a Walmart based bank
-
September 2023 by idolprofilms
This bank is for scammers this bank has the largest scam users ain’t none of these ppl in no dam military smh fail(overall the experience was not a bad one.But the bank itself feels cheap like a Walmart based bank
-
August 2023 by Chanel JMH
My only gripe is that there is no other NFCU within a 100 mi radius of this location. When the ATM outside constantly malfunctions to where you can't deposit money during the banks off hours, it's INCREDIBLY inconvenient. Also, the teller stations are NEVER fully staffed. 4 chairs, 1 maybe 2 tellers and a line of 7-12 people is why I avoid going inside... I've had NFCU for over 15 years. I love it. I do. But this location needs help...
-
August 2023 by Nick LaSpaluto
I believe the Raleigh Navy Federal Credit Union is a great banking institution. I will highly recommend them for outstanding service.Thank you,Nick LaSpaluto
-
July 2023 by Anfra
Staff here is pleasant and willing to assist. Actually, my interactions at this establishment has been wonderful. No complaints.
-
July 2023 by A. Francis
Staff here is pleasant and willing to assist. Actually, my interactions at this establishment has been wonderful. No complaints.
-
June 2023 by Camika Williams
Me and my husband went into this location to open an account from the moment we walked in they were so friendly and the wait was not long at all, we were in and out in about 30 minutes hands-down great location.
-
January 2023 by Brooke
I’ve had some not so great experiences but my great experiences exceeds my few bad ones. Navy Federal has helped my family and I on various occasions. They have been there in good times and bad times… they always go above and beyond to assist me…. This is my go to bank for everything!
-
November 2022 by Brooke Marchand
I’ve had some not so great experiences but my great experiences exceeds my few bad ones. Navy Federal has helped my family and I on various occasions. They have been there in good times and bad times… they always go above and beyond to assist me…. This is my go to bank for everything!
-
October 2022 by Alexandra Suslova
I moved 1½ hours away from this bank but I love navy fed so I make the drive and all the employees are so friendly, quick and professional. The building it's self is very clean. Little hard to navigate all the traffic going in and out during busy times but it's manageable.
-
September 2022 by HAMED AFSHARI
An untrained banker there provided me a series of wrong information and cause the title transfer for the car that I purchased from their customer a nightmare. I paid off the seller’s loan two days ago in this branch and I need to wait two more weeks at least to get the title and a plate so I can drive my new car, so frustrating
-
July 2022 by Joseph Buono
This Credit Union is incompetent and not a good place to do banking. They have screwed up on bill pay, deposits and lending and the staff are clueless.
