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November 2024 by Victoria Nicole
Out of all their employees they have 1 notary . Last week I asked what days she is in and I was told she was supposed to be in but didn’t show up for work and I came back this week and the same girl told me she doesn’t work on Tuesdays and Thursdays. It would have been great if that was communicated to me last week instead of coming here twice for no notary
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October 2024 by Chasity D.
Worst banking speed of service, ever. You could have multiple people waiting for service, but associates aren't attentive and unconcerned with assisting.
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October 2024 by Khaled El khatib
It doesn't make any sense to have only one banker in the branch. The banker went inside leaving customs waiting for her. There are 8 people walking around.
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October 2024 by Gregory Bruce
Nice friendly atmosphere customer service on point!! ✌?
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September 2024 by Mark North
I deposited $20,000 into my debit account and did a credit transfer of $3000. And then all of that money disappeared. The credit union thinks I’m broke and I am because I can’t pay any bills right now.
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August 2024 by Leigh Hughes Ballance
Always helpful
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July 2024 by Leah Hughes
Love this bank
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June 2024 by Indaisha Tucker
Went in today to pick up my cashiers check before a scheduled flight. I was told I couldn’t use my temp license I have from the dmv after renewing recently. Mind you this is the form of ID I show them every month! Today I was told that it’s not a id it’s a drivers license what?? How is it they’ve been accepting my license all these years which that’s the only identification I have. It’s not the customers fault that The NCDMV is super backed up with printing hard copies of drivers license. I was told I wouldn’t have my hard copy until July/August! I would think the bank would have to take notice and allow that to happen since it’s a state issue at the moment. Every month until august I can’t get any cashiers checks made for this reason. This is a huge inconvenience with branch rules.
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May 2024 by Piera Banks
I love my NFCU!
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April 2024 by Tami Lynne (Tia)
I love being a member of Navy Federal.
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April 2024 by Gabriel Galicia
Waited an hour. Was not even in the system. Had to go back up the desk. While everybody else went ahead of me. Wasted my time and made me look stupid.
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April 2024 by Elaine Ratliff
The customer service is always outstanding.
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February 2024 by D Reardon
They've redone their website and it's almost impossible to pay bills. It looks like it was designed by a manga artist, with big puffy icons that would appeal to 12 year olds, but they take up the whole site and make it hard to use. The account page doesn't show upcoming transactions in Billpay, which they've hidden. Finally, though NFCU brags about serving service members, it doesn't have locations in most of my state, so I have to drive an hour to get anything done.
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February 2024 by Jewel Hughes
Excellent customer service ??
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December 2023 by Clarese E
Professional every time
