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February 2024 by DauntlessX23
Got exactly what I needed, and the customer service was great.
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February 2024 by Martha Weiss
Very rude customer service... shocked
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October 2023 by Max Messer
Great store, with a awesome selection. All of the guys are extremely knowledgeable and answered my questions. Will be doing business with them for the foreseeable future.
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September 2023 by Gael B.
I was excited to shop there as I've been needed new gear for my kit, drove an hour only to find the place closed to walk-in sales.
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July 2023 by mitchy mackenzie
Fast shipping, fast custom service response. Fixed a missed order, shipped out emediately!, I will shop here again!
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June 2023 by Carl Stiffler
Bought a backpack/tote. Seemed like the thing to do; nonetheless, the item was listed in the store with a price tag stating $159, later, after looking at the receipt of $169, I wondered if going there was a good thing. Their needing to collect more at the register, seems excessively misleading. Be on your toes before purchasing - buyer beware.
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June 2023 by htomc42
Not open to customers, this is an internet-only business. Drove a fair distance to find this out. Why they would use a public-facing commercial retail space instead of a warehouse is puzzling.
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March 2023 by Jay
Drove 2 hours to find out that their store is closed to walk in customers. They might want to put that information on their directory (says store is open to walk ins, curbside pickup and delivery) as to not waste people's time.
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February 2023 by Reaper
Drove 2 hours to find out that their store is closed to walk in customers. They might want to put that information on their directory (says store is open to walk ins, curbside pickup and delivery) as to not waste people's time.
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December 2022 by Nick P.
I ordered an AVS plate carrier and harness and wasn't surprised that it ran slightly too big (This is more on Crye Precision) however, I sent the ones back that were too big and then ordered a medium size one. I sent an email asking about return info and policy, the redirected me to a page on their website which I followed. HOWEVER, my package with the proper size equipment was shipped but it never arrived. I have emailed them 3 times now asking for clarification as to what can be done to mitigate my loss of $300.00+... it has been 2 weeks and Catherine from Op Tactical has not responded to my emails. Embarrassing for a company I used to use from time to time. Would avoid and go with USPatriot Tactical instead. Better pricing as well.
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May 2022 by Rusty Shackelford
OPT carries tier 1 gear for military and law enforcement personnel. They will sell to the general public (though some items may be restricted). If you want the real deal gear, no Chinese knock offs, no Amazon tacticool garbage, then you have found the right place. Their prices are actually pretty good too and are usually lower than other sources of legit gear. My only complaint is they don't do much in-store shopping, but they have worked with me on things more than a few times. They have been my local source for years now.
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May 2022 by 이실버스톤
I returned a product to them and never received a refund.
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March 2022 by Trevor Warren
Great customer service and fast shipping. Couldn’t ask for anything more
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March 2022 by Brian Collett
Great products and staff
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March 2022 by Noel Chaligne
Placed an order online from Texas and had it within the week without any hassle.
