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March 2024 by Emily R.
Haley is absolutely the best. She helped us find all the things we needed. Will definitely be back because of her.
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December 2023 by Nancy C.
I discovered this amazing company when I moved to the South 3 years ago, and now I don't go anywhere else. My girl, Cherry Bomb, is lavished with affection and treats every time we visit, so we always leave the stores feeling great. They have a nice selection of high quailty food to choose from, non-toxic grooming products, yummy treats, clothes, and everything else you might need to care for and pamper your furry friends. They also have a generous rewards program and return policy. We Hollywood Feed! Highly recommend!
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December 2023 by Shelly Neilson
Thank you Suki for coming out in the cold rain to fit my dog with a new muzzle. You never stopped until we found the right fit! I appreciate all of your help and kindness. I will definitely come back. The muzzle wasn’t any cheaper on Amazon and I’m happy to do business with a local company that loves dogs.
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December 2023 by Debra D.
I have always been very happy with their customer service until today. After working all day I needed to hurry over and give my dog a bath since I bought the $50 bath card. The dog wash is suppose to be open until 6pm. When I went in tonight at 5:45 I was told the dog washing stations have already been cleaned for the night but will be open tomorrow morning. Would I have rushed home from work and come in 15 minutes before the dog wash closes if I had time tomorrow morning? My question is why are they cleaning and closing them ahead of time? I was so upset. I regret buying the bath card because that was some very poor customer service and I honestly don't want to give them my business anymore. Hopefully a different location will be a little more accommodating.
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November 2023 by Betty Schubert
I was purchasing an automatic cat litter box and had a lot of questions. I was fortunate to have a sales person who knew the product and had experience using auto litter boxes. My experience was both beneficial information-wise but also price wise. I will purchase future feline needs at this store as a result of my experience.
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November 2023 by Mark Coley
We needed a bulb for our reptiles enclosure and it was not in stock. My son asked the employee who checked, then called another store and requested a transfer. The employee took my name and number and we left the store. Several hours later my phone rang and it was the employee alerting me that they had the bulb behind the counter waiting for us. Upon arriving at the store we discovered a variety of bulbs, each with a different wattage had been transferred as we did not mention the needed wattage. This is remarkable customer service for a $6 bulb and one of the reasons I continue to frequent this store.
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September 2023 by John Sherbin II
While still a GREAT place & the only place i go for all my dog’s needs, I’m disappointed that with the change in ownership, it lost the personal touch. “We” used to feel like “Norm in Cheers”… they greeted us by name & with excitement for Alix. There was ALWAYS a couple of treats behind the counter that she looked forward to & anticipated. There was a connection. Lol even met the owners on one visit. Now, it’s sterile - polite and well stocked… Nothing more…Like so many other places.
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September 2023 by J W
Best customer service ever. They went out of their way to replace some catfood that was stolen on our doorstep. They are the sweetest!!! They even drove all the way to another store just to get us the last can we needed when we went to pick it up.We love you guys!!!
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August 2023 by Jennifer Esparza
I am new to the store. I have found the selection of retail and the employees knowledge exceptional. They always greet us with a smile and are always very helpful. I really enjoy going into this pet store.
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August 2023 by JOHN MASON
Bath: no soap, no hot water, no towels, bad water pressure, clogged drain, broken valve. Really, really gone downhill since Hollywood bought Pet People. Used to love this place.Dog-aggressive dog behind the counter. Why? Why would you do this? Customers bring their pets here, they don't expect the dog of an employee to come after them.
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August 2023 by Mary Jane St. Lawrence
Very friendly staff, greeting you and then asking if they can help you find something. They seem to recognize repeat customers too!
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July 2023 by Sarah Mansell
I love PetPeople for all my dogs needs. While a little bit pricier than some other stores, I know that everything they carry will be wholesome for him and I love having that peace of mind. The employees are also consistently kind, helpful and attentive.
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June 2023 by Alex Smith
We got back into town late yesterday evening & realized we were nearly out of dog food! Hollywood Feed is the only store near us that carries our pup’s brand of food and they were closed by the time we arrived. I checked their website to see their hours and learned about their same-day delivery option. We placed our order around 11pm and it was at our door by 10:30am the next morning! They even included an extra special bag of treats for our girl.Thank you Hollywood Feed for the excellent service!
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June 2023 by Martha Carpenter
I was pleased to find some new healthy treats for my dogs.The staff were very friendly and helpful.Great store!
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June 2023 by Kim Panian
I’m so excited to have stopped in. They had everything I was looking for and was excited to see they have a self-wash station. Customer service was excellent.
