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March 2024 by Sheldon Cohen
Very caring owner who spends as much time as needed to handle your issue
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January 2024 by Hugh Bredbenner
Craig offered great advice on watch that needed repair. Thanks.
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January 2024 by Tara Aida
Great little jewelry and watch repair shop. Was able to get my watch batteries replaced immediately as a walk in.
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December 2023 by Alex O'Brien
Unlike all the other watchmakers I've been to, they can't service an Omega, or from how they acted, anything else. Either that, or it's simply financially infeasible for them to spend their time doing. I don't know which is worse to be honest. Their business their choice I suppose.So don't bring your Rolex, don't bring your IWC, don't bring your Omegas. They actually told me, "I've not seen a watch successfully regulated to -2 to +5 seconds per day in the 35 years we've been in business". Which I didn't even know how to respond to because of how absurd of a claim it is. In any case, at least have the professionalism to say that it isn't worth your time. I hope this is all you need to hear to not trust this business.They seem like a great jewelry repair place that happens to charge people who can't use a $5 tool to change their watch batteries, but then to call themselves a watch repair store... hmm.. 1 star for costing me my lunch break.
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October 2023 by Micah Hoover
Fantastic. My big fear was that they were going to charge me a ton of money just to look at my broken watch, and they didn't charge me anything. They gave me a very specific estimate and an alternative approach which turned out to be very good. End cost ended up being super good for me. Would strongly recommend this place.
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October 2023 by William Hooper
Highly recommended. Craig is very professional and changed my watch batteries while I waited. He also answered several questions very thoroughly. Thanks, Craig!
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May 2023 by chris larkin
This was our second time coming through and no one does it better. They know everything there is to know about watches, work super fast, and are very upfront about their pricing which is beyond reasonable. Definitely nice to have a go to place for battery swaps, resizes, etc!
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March 2023 by John Taylor
Had Rolex watch band repaired. Could not find damaged link, therefore watchmaker had to fabricate. Gave an estimated price prior to making repairs and repaired it within 30 minutes.
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March 2023 by tim mensa
didn't even come for jewelry; they happily tightened some screws on my camera lens that ended up saving me what would've been $100s to get a new lens; thank y'all so much- when I'm in the market, I'll stop by here first!
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December 2022 by Colin Hurlbut
Excellent work and craftsmanship. Reasonable and honest pricing.
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November 2022 by Kathryn Mueller
We’ve been customers since Precision Quartz was in the Sears of the old Cary Towne Center. I drive past many other options to take our watches to Precision. Always friendly, helpful and professional. It had been quite some time since my last visit to their Raleigh location and was impressed by the watch and jewelry selection for sale - even some beautiful hand knotted beaded necklaces made in house.
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November 2022 by Karen Henning
I have been doing business with these owners for a long time. I just found them in this location. Always great service for a fair price and excellent customer service.
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August 2022 by Ron Hire
Great Service on My Breitling Watch! I would not take this watch to anyone else for the professionalism and price!!!
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June 2022 by Arris Ford
Pretty nice. It was a pleasant experience. I got a new battery for an old Casio watch..
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April 2022 by Samir Naik
These guys are great- knowledgeable and helpful, would recommend them anytime for any watch-related repairs or whatever issues
