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November 2023 by Preston Cooper
I visited Precision to get my wife's oil changed. I was greeted with a warm, amiable welcome and gifted with fresh coffee and TV control. The attendant was very personable and professional. We sparked a conversation on culinary preferences and parenteral sciences which are two of my favorite subjects and this made my wait time sail by! I asked him about a recommendation for our other vehicle and he obliged for me to bring it in so he could take a look at it and help save me some green along the way. Upon getting ready to leave, another generous associate showed his courteous demeanor and opened my car door! Thanks for everything thus far to Wayne and his team for making my last visit a pleasant one; I shall return!
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November 2023 by Kimberly Griffin-Davis
After 3 weeks of getting an oil change, I had to come back to correct the issue that they did because it was my 1st oil change since I purchased my vehicle. I would not recommend coming here because I had to miss 3hrs of my job and purchase 5 quarts of oil because they didn't show up for the job in hand. I was offered a free oil change but no refund or reimbursement on the oil that I had to purchase. SincerelyVery Disappointed
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November 2023 by Eduardo Garcia Garcia
It takes time. Recommend leave your car and then return. Excellent service. Good price. Good diagnosis and recommendations were acknowledged. Thank you!
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November 2023 by K.O.M.E_&_COOL Broadie
Been going here to get an oil change since buying my cars! Great team, awesome affordable prices, and excellent customer service!! Competition beware… this place is the bestService: Oil change
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October 2023 by Shatonia J.
I have experience amazing customer service at this location. The staff Jack and Scott is always very accommodating and respectful. Wayne is informative, helpful and honest with explaining exactly what is needed regarding my car service. Always goes out his way to make sure I gain a better understanding. I recommend this location for any of your car service needs.
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October 2023 by Mark Lee
Professional and friendly staff. Your car is always ready when they say it will be ready. Top notch service every time.
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September 2023 by Monica Baker
love going to this location cause of tall guy ( don't know his name)I had an inspection done there today. When I left I checked to see if any monet was missing ( I checked it before going in) . 2 $10 bills was missing. I called back up there the guy on the phone said his Hi tech guys did my inspection and they make to much money to take $40 ( it was 20) I told him I was just making him aware of it cause I know they took it. He didn't apologize or any of that. Just being arrogant. It was the with the dark hair behind the counter.
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September 2023 by King Henree
I have never in my life felt as disrespected as I did today. Not only disrespected but lied on. One of the service advisors at this location is a very toxic and troubled individual who shouldn’t have a job dealing with people at all.
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August 2023 by MCA MCA
Too busy if you are in a rush for inspections...no appointments taken and you can be told your wait time is 1 hr..but in reality can be 3. Front desk seemed unhappy and unapproachable, but I don't think that's of importance when you get as busy as they are.
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June 2023 by Traci Jewell
Exceptional service, truly above and beyond. I've been using them for years (except when my new car was under warranty) and they have always done a marvelous job.Service: Transmission repair
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May 2023 by Nique Kearney
Please be careful using this location. Jack at the front counter was very rude, unprofessional, and smelled horrible. We came in for an alignment and politely tried to explain the issue we were having. He over talked us, dismissed our concerns, and told us to go elsewhere. I will never do business with Precision Tune again.Service: Wheel alignment
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May 2023 by 757 general
Had my Escalade engine replaced. The staff was meticulous with the installation. I'm completely satisfied!!!Service: Engine repair
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April 2023 by Sue Smith
I live out of town and had to have some work done on my car. Jack was exceptional. He was so helpful with everything. I was extremely impressed with the service I received and would most definitely recommend bringing your car to them. Thank you for all your help, Jack!
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April 2023 by Ashley Peer
I was going on a pretty long trip soon and wanted my fluids and tire pressure checked. I was recommended this location by an employee at Advanced Auto Parts. I was right down the road and the shop was able to check right when I got there. It took no longer than 10 mins and no charge. Extremely helpful and accommodating ??Service: Auto maintenance
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April 2023 by Ann Johnson
Okay so here we go again, this is my second time here at this precision location and if I could give them a negative 5 as a rating I would. They are not only dishonest about their prices but also take advantage of women since we are least likely to know what they’re saying when it comes to cars. They are terrible and the receptionist there is very rude and dismissive. I came in to fix my AC, they gave me a quotation of $200+. Later I was told my AC is contaminated and need a whole system and everything will cost me $2,000 plus. I told them no, I’ll take my car to Honda. Lo and behold they still charged me $178. Why would I pay $178? He said it was for diagnostics. $178 to diagnose AC, it’s ridiculous. Just terrible! Whoever is reading this, if you’re a woman and don’t have much literacy on cars don’t come here they will take advantage of you. This is not the first time they did sinister stuff like this so I should have known better.
