-
November 2023 by angela brown
Johnny the Mechanic is and reputable, reliable and honest man. I would bring my car to him anytime. He made a bad experience turn into a great experience.Thank youServices: Air & cabin filter replacement
-
November 2023 by Katherine Gates
I took my car in for an inspection and oil change this morning and had a very pleasant experience- nice clean waiting area, with a full pot off coffee. Carlos was great and took care of my car. My waiting time was minimal, and the price was excellent!!!
-
November 2023 by Nvision 704
Came in for an oil change I was told they topped off all fluids. After being burnt by Walmart on oil changes I always check my fluids before I leave now. The transmission fluid was not even registering radiator still empty. I talked to Johny he came out and check verified took it back and took care of it.Service: Oil change
-
October 2023 by Sarah M.
Carlos is super helpful and extremely kind to everyone who walks in! I had a very quick and easy experience here. I'll definitely be back!
-
September 2023 by Howard Conover
I had some concerns with payment and I expressed it. Carlos reached out to me with an alternate way of paying with the pros and cons. I find that to be a man of integrity seeing how he can help his customers.
-
August 2023 by Seabelo Silitshena
Amy and Victor were AMAZING! The whole crew is very friendly actually. The service was performed without any issues or delays. I'm going nowhere else for my services. You will not be let down at this location. They do European cars. If I could give 10 Stars I would. Thanks folks!
-
August 2023 by Erica
Was told that I need a new catalytic converter in order to get my car running again.. "Johnny" changed the catalytic converter for me.. car became WORST off than when I first dropped it off .. "Johnny" did not take the time to find out what the actual issue was nor was I given a new estimate for any other repairs.. it was almost if he took the highest costing repair, charged me for it and didn't care whether my car was fixed or not. Taking advantage of hard-working people, and their hard earned dollars Is not OK.
-
August 2023 by lovely Mia
It’s RIDICULOUS How Much These Men Took Care Of My Vehicle. This Company Has Been Talking Care Of My Baby Since I Got Him - 5 Years Ago ! The GARNER Location Though … Yeah. The Young Fella, The Bald Black Man And Carlos ? Yes … Just YES. They Actually SHOWED Me What Was Going On And EXPLAINED Things To Me. I Am Country-Raised Sooo I Can Tell When Someone Sees A Woman Coming And Thinks They’re Going To Manipulate The Situation … I DO Know SOME About A Durn Vehicle. They Wouldn’t Even Let Me Leave Until It Was Taken Care Of Due To The Severity Of The Situation. The Manager Went Above And Beyond To Take Care Of Me And I’m Super Grateful. They Kill My Pockets With LABOR Costs, But I’m Gonna Pay EVERY SINGLE TIME. I Don’t Care.Services: Tires
-
August 2023 by Brittany Bennett
Before I go in Carlos is a great person went over and beyond, but whoever there head mechanic is needs to be fired ASAP I have a 2018 Hyundai Elantra I take great care of my baby anyways my car started to overheat I had no smoke coming from my car no leaks no check engine light ok i took my car to them i wanted to use my car shield for the repair so i told him the issue so he said they will run a diagnostic on my car fast forward Carlos said the mechanic said I had 3-4 leaks in my upper and lower radiator hose mind you i just got an oli change 2 weeks before they would've told me that i had a leak because they inspect the car but the people who changed my oil said i needed a coolant flush didnt have the money right then so i told them i will be back to get it done, ok Carlos told me i need an inner cooler radiator,upper and lower radiator hose and coolant flush the total came to 2200 plus so car shield wanted me to come out my pocket 600 plus. At this point somebody think I'm stupid both car shield and whoever the mechanic is long story short i paid the $120 for the diagnostic picked up my car come to find out all i needed was a COOLANT FLUSH I was so damn made yall really tried to get me I WILL NEVER TAKE MY CAR TO THEM EVER AGAIN I guess y'all seen a women coming and knew yall had one
-
July 2023 by Emily Hutt
Carlos and Johnny were amazing! They really worked hard to ensure we could afford what was needed. The sweet lady at the front desk (I'm sorry I forgot your name!) was also an amazing help. Thank you all so much for the quick and thorough work. Y'all are certainly a blessing to many
-
May 2023 by Lloyd Mitchell
The service was horrible they charged me 400.00 and didnt fix my truck , my truck left in a worst condition than i brought it in. Then told me it is what is it, and that I had to eat the loss. I would not recommend nobody to this location. They will rip you off.
-
April 2023 by Denny Overbey
So I was told to bring my 2008 jeep liberty to this place and get a transmission fluid flush because I was having problems with my transmission like the shifting and it was knocking in third gear and I came here asked for the flush and she, this lady name Angie Instead of just excepting and making money off of me she actually explained that by doing a flush it could actually make the transmission worse and let me get my technician to drive it and if it’s coming from transmission you should get that checked out instead of getting a flush so she saved me almost $300 wasted on something that I didn’t need so I wanted to give a good shout out to Angie up here at PrecisionTune auto care on Fayetteville Road in Raleigh North Carolina. She’s honest and truthful. Thank you, Angie.Service: Transmission
-
April 2023 by michael alford
I bring both of my cars here and recommend others sometimes they are busy but satisfied with work they honor most coupons
-
April 2023 by Rashid Eshanzada
They have good costumer service always satisfied. It's my go to place if I have problem with my car. They are a little pricey but I've always had clear explanation on what the problem was and what I spent my money on.
-
March 2023 by Estefania Polli
My fiancé and I got a car we wanted to buy for a pre-purchase inspection and the dealer gave us 2h to take the car back (we signed a contract). We called the Precision Tune and explained the situation to the lady on the phone and she said they could do it. We got there and it was a little busy, so we asked the lady again if they would be able to do it and she said yes. Long story short, we waited there for 1h50 minutes and didn’t get the inspection done. Our car was still in the parking lot. Very frustrating! We had good experiences in other Precision Tune stores, but not in this one. Waste of time!
