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October 2023 by Seabelo Silitshena
Josh and team were beyond amazing! From customer service to the actual work done. I don't think I can see going anywhere else for any type of service.If for some reason I moved to another country I'd still ship my car here for an oil change...(well, exaggeration for emphasis- but you get the gist!)Services: Tires
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September 2023 by matthew pickens
Beware...here's my car after I brought it back to their lot the day after they changed the oil and spark plugs. It was smoking and burst into flames shortly after I arrived. The USAA report said there was oil everywhere in the engine compartment. They must've lawyered up because they went 100% radio silent on me. I would run away from these guys if I were you.
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September 2023 by Garie Williams
From my phone call, to the guy at the desk, to the service - everything was a pleasant experience. Each staff member was very nice and took the time to explain everything to me, which I really appreciate. Thank you so much!Services: Vehicle Inspection
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September 2023 by Debby Dunn
When ever I need I go there for my car. Josh is the man tells you what he recommends and then you decide, always got your best interest in mind. Been going there for years.Services: Tire rotations
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September 2023 by Terry McCann
I went in after work for a oil change on my wife's Santa Fe. I received quick and reliable professional service. Marty told me that I needed an air filter but I purchased it later and installed myself. We just purchased a used Prius for our daughter (she paid half). I told Marty I'd be bringing that in soon for a oil change and look-see.
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September 2023 by Sheena Jones
I have consistently come to this location for oil changes on my 2018 Passat (80K miles)I returned 4 times during the same oil change to have the oil plug replaced because my vechicle was leaking oil.On the 4th visit they replaced the plug with one not made for my vechicle.The oil plug slot is damaged which means the oil pan needs to be replaced and they refuse to accept responsibility.JOSH the manager says it's my problem and these things happen...NO IT DOES NOT!The customer service manager RONNIE will not even return my phone call.The picture on the wall about treating customers like family is a joke!
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August 2023 by William Knestrick
Prompt same day service after a morning "walk in" for (4) strut replacements with customer supplied parts. Zero complaints about the auto service, but was attempted a "bait and switch" when I tried to apply the below coupon (copied directly from their site) to the labor service bill which was roughly $900.Major Repairs?Save up to $100 off!Save up to $100! ($10 off per $100 spent) on most services* including but not limited to A/C repairs • Belts & hoses • Check engine light • Electrical system • Engine replacement • Electrical system • Fuel system • Shocks & struts • Steering systemI was rudely told by the check out lady that "That don't apply" and seemed bothered to get the manager to settle this issue after I read the coupon back to her stressing the lack of disclaimer about customer supplied parts. The manager then offered to meet me half way, but eventually credited the bill after seeing I was firm on them honoring the coupon as written. I don't understand the tactic here. Why would you employ someone who's sole role is to deal with customers that is unable to do so in a calm, professional manor?Service: Steering & suspension repair
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July 2023 by Stephanie Grossman
Great customer service, super helpful to answer questions, get work done quickly, and didn't feel like I was being overcharged or over sold. Highly recommend!
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June 2023 by Brian D.
I set up an appointment for an oil change and was greeted professionally. Carlos was very helpful, and the oil change was performed to my satisfaction. Thank you!
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June 2023 by Monica B.
We never have any issues when we take our vehicles to Precision Tune Auto Care, unlike other places. The employees are always nice and provide good customer service. I also love the waiting area vibe. I was able to finish my work day while waiting for my vehicle without worrying about the wifi going in/out + they provide comfy cushioned barstools.
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June 2023 by Grace Polo
Had to take my car to get inspected quickly and they knew I need to leave for carpool soon and they took care of it so quickly. Everyone is kind and and greeted me as I went into the building. Great experience!
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May 2023 by Alice Grigsby
I've been taking my car to the same shop since my divorce but it's been challenging to get to him because he reduced his hours drastically. My sweetheart has been bringing both of his vehicles to this location for years and they've also worked on my son's car so I finally made the change and I'm so glad I did! They did an oil change and inspection a few weeks ago -- completed within the time frame they provided. I went on Saturday morning to get a headlight replaced and they finished in less than an hour! Very bright and clean waiting area. Extremely courteous staff!Services: Auto emissions testing
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May 2023 by Vishal Barnela
I live 45 minutes away in another city, yet I make the trip to this store in particular because I value their service and trust their work that much.Melissa runs the front desk, and she is amazing. She lets me know how much time things will take, and she just manages all the customers that come into her store so well.I don't get to see the guys and gals who work in the shop, yet when I get my car, I can tell the work has been done well. Keep it going - all of you guys rock!Service: Oil change
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May 2023 by James Myers
Josh and his team were great. Def. using this location again. They do good work with repairs. They really looked out for me here. So happy to have found them.Service: General repairs & maintenance
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May 2023 by Bonnie Roberts
Very informative, helpful and efficient with exceptional friendly and professional customer service skills. Think Ted Lasso, but with auto repair. I asked for an inspection if it wasn’t too much a bother in their schedule after having my brakes check and they finished the additional service very quickly despite being busy and honored the coupon online for a synthetic blend oil change for $28.90, which I very much appreciated. I highly recommend this location. Also this is my first time going to Precision Tune Auto Care and I’ll definitely come back.
