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September 2023 by Rodney Carr
I Thought the "Initial Testing & Inspections" Rate was a bit Expensive; However, I Do Feel that it is Justified if Doing an Overall Detailed Analysis of the Vehicle. I'm a Man that Likes to Know if Any Other Problems Exist with My Vehicles and Appreciate Any Findings Ahead of Potential Breakdowns. They Recommended the Basic Scheduled Maintenance, of Which was Overdue. They Provided Me with Excellent Service. At This PointInTime, I Feel Like I've Found a New Mechanical Auto Home. I Recommend This Auto Shop to All in Need of Service.Services: Steering & suspension repair
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September 2023 by Lauren Barwood
Carfix is terrific. So many other mechanics are stuck in an archaic era. I love that Carfix sends text messages and electronic repair reports with photos so you can clearly see what the issues are. They are respectful and honest. Definitely recommendServices: General repairs & maintenance
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August 2023 by Anabelle Schuler
From the moment I called to set up an appointment I was greeted with nothing but kindness! Heather was so thorough and honest about the work I needed done on my car, and the crew worked SO fast and knew exactly what they were doing. Heather told me I likely wouldn’t have my car back for a few days (due to the type of work I needed done), but they got everything done in a couple hours! I will 100% be bringing my car back here if I need anything else done, and I’ll be recommending this place to my friends and family as well.
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August 2023 by Bobby Perry
The customer service was excellent. Christine and Heather are two of the most top notch customer service providers I have ever met. Even though the outcome wasn't to my desire, their kindness softened the blow. I would highly recommend this shop.
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August 2023 by Yin Liu
I brought my car for an engine oil change in the place. Their service is impressive. The price is very fair and the charges are transparent. I would go back and recommend the place to friends.Service: Oil change
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July 2023 by Circle Terrace
We were traveling to Raleigh for a short stay. A small panel had come loose under our Prius and did not want to risk further damage during our long ride back to DC. I happened upon Carfix and decided to give them a try. Despite being busy they fixed the problem in less than an hour at little cost. Customer service there is first rate. Highly recommend.
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July 2023 by Jenny Pehrson
I’ve taken my car here a few times and they’ve done a great job. The price always seems fair and I feel like I can trust them which is hard to find.Services: Air & cabin filter replacement
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July 2023 by Grace Baird
I brought my car here for new brakes, and Ivan was such a great help from start to finish. This shop is knowledgeable, very friendly, and super efficient with getting my car in and out quickly. I will certainly trust them with other car repairs needed in the future!
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July 2023 by Shanita Walker
Christine is a sweetheart and really tries her best to assist customers. Unfortunately, I wasn't able to bring my car in, but she definitely calmed more anxiety about options to getting my car in for service, and best times. I overheard her talking to the Foreman of the shop about my situation; the care and willingness to help is amazing. Most places that I called just said "no" and ended the call. I will be coming to Carfix in the future! She is a GEM!
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June 2023 by Jacqueline Hundley
I’ve been taking my car here for a little while and have had a wide range of services from oil changes to a/c repair. The work is always quick and I love that they send a list of potential repairs for me to review and approve so I know exactly what they’re doing and how much it will cost! Elliot is always so friendly and provides great customer service!!Services: Auto A/C replacement
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June 2023 by Madissen Keys
If 10+ visits in 2 months for an oil leak repair that ultimately cost $7200 sounds appealing to you, then I highly recommend this place :) (here are the various pictures of oil leakages after being "fixed")
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May 2023 by Jason Horton
Had a great experience! I called after noticing the fender liner on the front passenger wheel was a few inches off the ground. Expecting a need to replace the linear, CarFix inspected the liner and replaced a few clips. I appreciate the honesty and repairing the part at a minimal cost. Will definitely return for future repair needs!Service: Auto body & trim repair
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May 2023 by Rachael Bumsted
They checked out a trunk issue I was having and while inspecting, took a look at my car. They helped to get my older car in shape, and fix the trunk issue. I didn’t feel like anything was pushed on me. It was fantastic service and I look forward to bringing my future business to them!
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April 2023 by Colin Smith
Had to get the state inspection done, I'm not from the area but I go to school here so I'd never been here before. The employees I worked with were very helpful and they were even able to sneak me in when I showed up a day early for my appointment. Service was quick, overall a great experience.Service: Vehicle safety inspection
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February 2023 by Val Wilson
Am very pleased with the work done on my Honda Pilot. Staff was very helpful & professional, I got a free ride home after dropping off my car & pickup when the work was finished. I was treated with respect & my questions were answered.I will definitely be returning to CarFix.Services: Wiper blade installation