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November 2023 by Liz M.
I love my bougie cousin! More times than not the customer service is top tier. Also, a very solid selection of frozen items and produce. My second favorite grocery sub sandwich (welp!). Typically, has really good sales. I mention all that to say, I love Publix! I generally shop here 2-4 times a month. This fills the gap that Aldi lacks, especially if I'm looking for a particular type of meat. The decor is clean, fresh, and tidy.
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October 2023 by Candace W.
Husband grabbed a few subs on his way home from work. Apparently there is a cheese shortage.
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July 2023 by Jay H.
When I first went to Publix pretty close to my house the store was well done, and the staff is very nice and patient. I don't shop for tons of groceries there, because it's pricey, and I'm not a very heavy shopper, but I love to buy their baked fresh chocolate chip cookies not the small ones, but the regular sized cookies.Those cookies are the best to buy at Publix. Try some of their chocolate chip cookies their so good.Overall love the store, and I wished they baked other fresh cookies like snickerdoodle, brownie cookies etc. I did love their m&m cookies as well sorry for not mentioning it. I hope they bake other different types of fresh cookies in the future.When so come back to Publix, I would love to buy those delicious cookies from the bakery.
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March 2023 by Ben H.
Family wanted deli sandwiches for dinner. Waited an hour and a half for four overpriced sandwiches.
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November 2022 by Raiko H.
I have discovered quite a bit of surprisingly good features about Publix, especially since they've joined Instacart. Their sandwiches are very delicious and reasonably priced. I've become addicted to their deli and get their fried chicken, deli subs, and their fresh chef salads on a regular basis. They also sell a greater variety of the items I typically buy, so they've become one of my favorite grocery stores.
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October 2022 by Lillian J.
Out of the Tim Horton's k cups coffee and asked Marc, employee, who was working in the aisle. He assured me I could get a rain check for it. Then customer service told me they were not giving rain checks because of the hurricane. The hurricane was over a week ago, and any damage to this Raleigh store might have been one tree branch broken in the parking lot, if that. Manager was very unhelpful as well.Go to Harris Teeter across the street. They have no issues with giving out rain checks or with made up hurricane damage.
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August 2022 by Deb G.
Publix is terrific! It puts Harris-Teeter to shame, in my opinion. Yes, it's expensive, but so are groceries all over Raleigh. The service and staff are wonderful and I love the selection and produce.
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May 2022 by Kelly M.
The bakery here is so good and this is our go-to for any custom cakes. The staff is very friendly and accommodating. Every cake we have ordered from Publix has been excellent, especially their carrot cake!
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March 2022 by Kiki K.
Stephon in the Deli is awesome and my 5 stars are on behalf of him. Hopefully his manager sees this.
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November 2021 by Chelsea C.
This is my go-to Publix !!!The staff are always friendly and helpful. I usually end up holding conversations with the staff just based on their greetings. Their customer service literally reminds me of Chic-Fil-A. Everyone is well trained, very polite and helpful. To the point where even if I have 2 little bags they will offer to help me to my car, which I always decline because I'm capable. But the little things always matter.The store layout is typical for Publix stores. The subs are amazing. The only thing I think needs improvement is the hot bar, just because presentation is everything. And most times when I'm in the store, the food at the hot bar looks old and like it's just been sitting. Not very presentable. Otherwise, excellent location and great service!
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March 2021 by Nancy N.
Alright. I'm a bit fan of Publix and really hope to have one closer to me one day. I was out in Raleigh doing some errands and had the choice to get some produce from either Food Lion or Publix..... Publix, d'oh!I always get so excited going into a Publix because they aren't as common and the inside of a Publix is so very aesthetically pleasing. I have never been in one that's run down or looks like it was converted from something else. Immediately as I entered I was greeted and all throughout my trip I was greeted and asked if I needed any help. It wasn't too excessive, I actually appreciated each interaction because the staff genuinely seemed to be warm hearted about it. There's something about how friendly everyone was. I appreciate how management picks out staff that fits this mold and ensures their workers aren't lazy or unmotivated, or couldn't be bothered, as I've encountered this in many other markets. I was impressed to find my organic needs here, though it would be nice to have even more options! The produce was on point, everything was perfectly packaged and there was also a sign that read that if you needed less of something that is shrink wrapped, you should let them know abs they can happily accommodate - thought that was cool! Their aisles were spot on clean and boy, it's just altogether an OCD persons dream to see everything so put together nicely. What I also love about Publix is that you're not forced to sign up for a card to get deals. Everyone gets every day deals on products, regardless. You can however sign up on the website to receive $5/$10 off coupons, which are extremely helpful if you frequent the store enough. I'm a huge fan! Publix is far superior to most all grocery stories and when I have a choice, I'll always go here! Maybe if they up the organic game, I'll go here more than Whole Foods! :)
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November 2020 by Marissa M.
Publix really sets the bar high for grocery stores. The staff delivers 5 star concierge like service when shopping for your fridge and pantry. The staff greets you with manners, offers assistance finding items, carrying your bags and cart like a bell hop. There is a hot bar and some of the best fried chicken you'll ever have in your life. Why should I shop anywhere else? Not to mention the fact their sales are great with Buy One Get One Free Deals weekly as well as store brand items that are affordable. This location is one of the best. The staff goes above and beyond. I first experienced Publix in Florida. They have an amazing bakery, Deli and hot bar. If you're from the North, like the Starks, you're not used to the quality of service and food Publix has to offer. Change your life and stop shopping at the stores that don't value your patronage. Raise the bar ! Shop Publix. ( I'll be waiting for my endorsement check in the mail;)
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August 2020 by Jennifer H.
Here's the deal...I had just started to really get to know Publix prior to the plague of the 21st century. Then the entire planet was grounded. If I wanted to continue getting my food from Publix then I had to do curbside or have it delivered.Initially I was a little put off. They were only doing special hours for seniors not for people like me that have seriously compromised immunity. I have almost become Agoraphobic thanks to Covid. To say I am not welcome during hours that I would be safer just didn't seem like good customer care to me.Due to necessity though Publix has become a goto for me. They always have my milk and they always have some produce that seems difficult at times to find(mushrooms? Really?).While I have a long memory they are one of the few markets that don't have a service charge for curbside. It just takes forever. I guess its a small price to pay for safety.
