“I would say that when dropping off my truck, the experience started off a bit frustrating. The male employee who checks in the rentals was not very helpful and seemed to rush us to leave the truck without even verifying anything. That didn’t sit right with me, so I made sure to take my own personal pictures of the vehicle.
Shortly after, I was presented with a bill that was outrageous, especially since I didn’t even come close to using the miles I had estimated.
Luckily, Baylee D. was a wonderful help. He took the time to look into my account and made sure to correct the mistakes that were made when the reservation was created earlier that morning and during the drop-off process. He handled everything with such positive energy and professionalism.
Because of Baylee D.’s help, I would definitely come back. Thank you, Baylee D.! ?”
“Had a load delivered with no problem. The delivery man
Was polite and friendly. Very professional.
Didn't take very long was done and gone.”
“The site manager, Shelton H., made the difference. I had a hitch installed on my vehicle in under one-hour once Shelton rectified issues with the site installer. The professionalism Shelton exudes and his ability to manage staff as needed gave me confidence in doing business at this location.”
“Fantastically easy to book, pick up, and return. The staff were perfectly friendly and helpful. They helped load the dollies into the back for me and everything. It was so seamless, simple, and transparent. Thank you for making a stressful move a lot less stressful.”