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December 2023 by crystal matlock
Clean Great facilities, right by Wal-Mart and food ? ? ? very clean and a true quality find ?
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November 2023 by Sarah L.
Upon arriving at the hotel, we found roaches on the bedside table and drugs/pills on the floor of the room. (Bright pink pills in the middle of the carpet? Do they even clean? Glancing in between the bedsheets at all the... residue... the answer is a resounding "no.") We spoke to the front desk lady, explained that we didn't feel comfortable staying, and were told that she would contact the manager. We left immediately, but were still charged for our entire stay. We then spent the next 2 days trying to call and talk to the hotel manager for a refund. We were told to call at 9 am. We called at 9 am, but the "property manager wasn't in." Our travel site and even Quality Inn corporate called the property on our behalf, looking for the property manager, and were unable to talk to them. As a result, we were not granted a refund AND had to pay for accommodation elsewhere. Must be nice to be able to keep a patron's money by simply failing to show up to work! I am sure the North Carolina health department and my credit card company will be very interested to hear about my experience.
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September 2023 by Tina Calloway
Over all a nice, inexpensive hotel. The room smelled a little funny when you first walked in, but went away quickly & the white sheets were stained a little.
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September 2023 by Jesse Marabella
Getting in and out of the hotel can be a bit stressful, and it's not in what I would call the best neighborhood. Breakfast was a little weak as well. But the rooms were pretty damn clean, and check in was smooth. Would visit again.
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August 2023 by Zach Russell
Overall mediocre experience. Our room was not the cleanest and had an odor of sweat when we entered. After airing out the room it wasn't that big of an issue. There were stains on the carpet and crumbs around and under the bed. The location is very good, it is decently close to downtown.
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August 2023 by F C
Loved the hotel they treated us well and are very accommodating to there guest.Rooms are well kept and cleaned.Free breakfast was great most hotels don't offer free make your own waffles or hardly anything with the variety they had.Side notePlease be kind to the staff at this hotel, I notice there wasn't too many people working when I was staying there so I assume they might be under staff.Alright so this hotel is next to a super 8,Sam's club with a gastation and the traffic might be little rough getting in.Hotel parking isn't spacious enough but thats something they can't help.The sketchy side that people mentionI had one encounter myself some dude tried to sell me not drugs but..a handled saw. That was only one night and that was it, I know why people say this place is in a "rough" area when driving to this place and I can see why they are worried but I stayed here 4 days and had a excellent time at the hotel and at the anime con, plus hotel has cameras that overlook the parking lot you might only see one our two but there are more I've seen 4.Bugs- I only found one in the room but hear me out, it wasn't a full grown roach but I know it's never pleasant seeing or finding one especially in a hotel room you paid for to stay at.Again I only found one just one any more than one I would have complained, but hear me out folks.9 times out of 10 when you're away from home it's quit no activity it's very still there is probably one hiding somewhere.To me a bad roach problem is you see 2 or more at a time during the day/night cause how use they are if left unchecked.Not to go on a bug info dump but I'm saying this to defend the hotel/staff because they care and they do there best in keeping the rooms cleaned and free from waste.Aside from all that this is a great hotel to stay at
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July 2023 by Mike Pooler
So 5 star for the location from the convention center. But! The cockroaches make everything worse. I asked for the inspection reports and was denied. I wanted the manager’s contact info and was denied. The place smells like cigarettes and the showers/tubs are broken and hardly work.
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July 2023 by Lu
My husband and I are like oil and water, complete opposites when it comes to what we like. We reserved this particular room due to the king size bed and the in room jacuzzi whirlpool tub and it did not disappoint. I am not a big fan of Quality Inn normally but this one was very clean and nice, a pleasant surprise. We will be staying here again when we pass through the area
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April 2023 by Olivia Arnold
My first room when i touched down in NC and first time being out in NC .Beautifully best place to be room services came every day even if we didnt want or need it , they did a beautiful job on serving me n my family to the best of there needs n ability . Very frendly people , area clean inside n out , none smoking rooms n area , clean smell of air . Room were booked out , house full in n out Neighbors were respectful n quite , no traffice in n out even tho it was a busy week for all travelers thank u for the respectRooms: Cozzy n clean spaceyNearby activities: 6 different food areaSafety: Surveillance cameras 24/7Walkability: 6-10 min no long trail walksFood & drinks: Good food in area different for my taste buds
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April 2023 by Chris Corn
Stayed here last week. Use to stay here a lot when it was a comfort inn. Avoid at all cost now. Woke up with bed bug bites all I’ve me. Went to take a shower and no hot water for showers. Washed up as best i could with cold water. Front desk said they were aware the hot water was out and apologized about the bits but that was it. Could not offer a discount because no manager on duty. Should have been a full refund and may still result in legal action for the injury and cost to fumigate my cloths and luggage and car before i would take anything into my house on return home
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December 2022 by Bailey French
Choice hotels wouldn’t let me post my full review so here it is:I am so disappointed. Last time we stayed here (last year in September) the room was outdated, sure, but incredibly clean. We were both impressed! This time…utterly unhappy.Room was disgusting.Bathroom floor had spill from previous guest (looked like pink soap?). Toilet seat had dry pee and hair on it. Towels had stains and hair in them. Shower had dark mold spots all over the upper part of the tub where the tub met the wall. Shower curtains were very apparently never cleaned- dingy and stained and dusty on top.Obviously nothing was wiped down.I honestly just pray the sheets were new and inside out, because there was a key card holder between the mattress and the sheets…really looked as though maybe the sheets weren’t changed. Floor had a ton of weird stains. I walked in my socks from the car nightstand to the bathroom and the bottoms of the white socks were completely charcoal colored. Glad I brought flip flops ?Last time we came it was VERY clean, this time it was VERY dirty. I’m appalled that these stays were only 12 months apart. For what we got, this stay was way overpriced at $120 a night.Also had some creepy guys hanging out on the side door of the hotel smoking cigarettes and drinking when we arrived at the hotel. It was late after the NC State game, but with half the parking lot being full of work trucks from another company, I didn’t necessarily feel safe walking from the dark corner of the lot to the front door.I did notice when we walked in that literally the day prior to our stay, the hotel received a 94.5 sanitation rating. I do not know how on earth unless the person who came was blind, they only looked at one room, or the state standards are ridiculously low.This hotel will never get my business again. I’m really pretty upset that their rates went up from our last stay and the room was in such disrepair.While I do have very high standards for a room being clear and satisfactory, this was an all time low. If it hadn’t been so late and we hadn’t been so tired we would have left and found somewhere else. Don’t believe the reviews that said it was clean…The only good thing I have to say about this place is that the sheets are soft and the staff is nice. That doesn’t make it worth more than $50 per night.
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November 2021 by Chad P.
So far the place was good. Got there, very friendly lady at check-in. Seemed clean and just what you get at a quality inn. Room was also clean and everything was in place. Little bit noisy in the hallway at night but literally, this is what I expected a quality inn. You get a decent room for a decent price. But the next morning, breakfast awaited. And for some reason all of the yogurts had their expiration dates scratched out. What? Why? This seemed pretty shady. They were all done like that and therefore I'm thinking someone is being way too cheap. So, in my final words I would say this is a decent place to stay the night. You get a comfortable room and it's clean. But knowing what I saw at breakfast, I would avoid that if I were you.
