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August 2023 by Jillian S.
TLDR: Excellent customer service, ample products, pricier than online retailers.I stopped here after meeting a sales rep at the Raleigh Pet Expo. The best part of my visit were the incredible employees. Each employee I interacted with was friendly, patient, and ready to help. Several asked if I needed assistance and checked to make sure I found what I was looking for. The store is packed with merchandise. It is fairly organized and the items are labelled well. It is surprisingly pricy. I would opt to purchasing toys and treats at online retailers. Then if in town around this location I would get live insects here. They also have a lot of food options and adorable live animals for purchase like bunnies and ferrets. Overall, they have a good selection of items and excellent customer service.
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February 2023 by Sarah S.
The best customer service and quality pet supplies, live pets, and accessories. I could wander around in amazement for hours in there :)
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January 2022 by David Ault
This is not at the PDQ per Google. I suspect that it instead is at the Pet Supermarket across the parking lot. AND Google FORCED me to give some star rating when I actually have no opinion. Freakin' Google.
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September 2021 by Liz J.
the selection of products is pretty good but the staff make it worth the trip. they are always super friendly, seem very knowledgeable and are always willing to help! They ask about and remember my pets which is always an amazing feeling from a customer standpoint. this is really the only pet store that sells live animals that i will happily shop at.
