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March 2024 by Lauren Cooke
Cancelled rooms without any notice. Terrible service at the front desk.
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March 2024 by Joshua Jenkins
Security is very hostile and unprofessional at best. If I could give zero stars I would. Front desk staff is unacceptable and unprofessional and there is no amenity surrounding this hotel plus it’s over
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March 2024 by Angela Williams
Never went
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February 2024 by Sherelle Harris
Only fault are the towels, the towels felt like sandpaper very disappointing.
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February 2024 by A M Hallam
Great place,Close to the
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February 2024 by The Fun House
Our trip started off rocky woth some reservation issues due to Marriots antiquated systems. However, the manager, Lavonte, provided exceptional customer service to make it all right. He brought out the true southern hospitality. The restaurant is so good, the breakfast was great for the days it wasn't a buffet. The buffet was good. The staff was amazing, esp the valet parking crew outside in the cold weather all night and day. Loved the underground entrance to the convention center so we didnt have to go outside.The only problem at this hotel is the entire place is absolutely freezing. There are no warm areas to sit and read a book or hang out. Some heated areas would be great.And they charge $50/night up front for any incidentals. However, none of your booking summaries or charge summaries mention that when you book. Full disclosure should be made up front, esp since it could take up to 8-10 days for the charges to be reversed once you leave. I've never had a hotel actually charge us anything up front and then wait for a refund.Thank you for making our team trip wonderful.
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February 2024 by Justin Strickland
The bar staff is amazing! Matt will get your drinks to you quicker then Iv ever seen. Also great hospitality. Highly recommended. Drinks are fairly priced also.
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February 2024 by Nick Mershon
Great location. Great service. Rooms are spotless by 9a every
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February 2024 by Zach Russell
Absolutely loved staying here. Having it be connected to the convention center was absolutely amazing. My only issue is that the parking here is ran by the city so you will have to pay for it regardless of if you have a room or not. Otherwise absolutely recommend if you are going to an event at the convention
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February 2024 by Joyce M H
Perfect location! Modern, clean and pretty rooms. Friendly staff, great food and atmosphere. I have stayed at quite a few Marriott hotels and topped them for me.Rooms: Clean and updated, beds are so comfortable!Nearby activities: Went to convention and this hotel is connected, nice when it rains.Food & drinks: The bar was cozy but enough seating and the restaurant had an amazing breakfast.
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February 2024 by Mike Castro
I was going to give the service less stars, but then thought about it. I shouldn't rate a place based in one experience and one managers inability to plan properly for high volume of guests needing breakfast before attending convention in convention center across street. But that's exactly what happened. My eggs benedicts took 40 minutes and got to me raw inside at their lobby restaurant "Rye" which is super overpriced. Walk Down the street to other good eateries. Other than that, superb property, great bar and bartenders. Great tap beer selection and as the name refers to it, great selection of rye whiskey. Awesome spacious rooms. Clean, newer property with underground tunnel to convention center.Rooms: Room 1226. Nice size. Great views, great work, and sitting area. Awesome mattress and pillows.Nearby activities: Attached to convention centerSafety: Lots of security and police nearby. Great lighting. Safe to walk around.Walkability: You can walk to many places. Eateries, museums and govt. Buildings
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February 2024 by Andrew Kaufman
Staff is aloof and unpleasant, spotty service at best. No food after 10 pm. Great hotel if you live in the Middle Ages.
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February 2024 by Heather Piotrowski
Walkability: Walking distance to everything
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February 2024 by JJ R.
Perfect stay! Great staff, great concierge, great location. Keep up the great work! ?Rooms: Spacious
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January 2024 by Lathan Church
BE WARNED, IF YOU BOOK ONLINE YOU WILL ONLY BE CHARGED HALF OF YOUR RATE, IF YOU STAY 2 NIGHTS YOU GET CHARGED FOR THE FIRST THEN HAVE TO PAY AT THE DESK FOR THE SECOND, VERY VERY DISAPPOINTING AND RUDE.Noteworthy details: Let it be noted that you will have to budget because they don't tell you that they only charge you half upfront