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November 2023 by Lisa Hughet
My beloved 2001 Accord was totalled so I had a short time frame to find a replacement. After I couldn't locate a replacement coupe, I started gravitating to a Prius. After days on the road test driving various ones within a 50ml radius, I found one on Randy's lot. So glad I did!! Impeccable! Excellent records, leather interior, acceptable milage and within striking range of my budget. Just as everyone here as said, Randy was so easy to work with and stands behind his vehicles. He honestly wants you to be fully satisfied!! He treats you with respect and is able to answer your questions with specifics. When I brought it to my mechanic to check it out, they said there practically no oil in the car. When I told Randy my concerns, he showed me how they probably misread the stick but said he'd have the oil changed anyway! It's that way of doing business that keeps people coming back!
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October 2023 by Charles Smith
I have bought 4 cars from Randy, He has provided excellent service and given excellent pricing. He is true to his word on all of the purchases that I have made through him
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August 2022 by obxbill01
This was my first time buying a car sight unseen over the internet so I was apprehensive to say the least. I don't know about any other dealers but Randy truly made me NOT regret my decision. Honesty and car salesman rarely go hand in hand but Randy Cavender Motors is an honest, straightforward dealer who will go above and beyond to make your experience worthwhile. When and if the need arises, I will shop with him again. Two thumbs way up!!!
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August 2022 by Timothy Currin
I have got to say that this was the easiest vehicle purchase I have ever made. Randy is a really nice guy and was great to work with. After I had left he called to let me know that he had found a roof rack and some tech manuals that went with the jeep I bought and would keep them there until I could come back by. He also said that if I had any issues with the vehicle to let him know and he would take care of it. He said he only had 1 key but that if I had to go to the dealership to get a duplicate to let him know and he would call them so I could get it at his cost. Not many dealerships would do that.
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August 2022 by Kim Smith
I purchased a 2000 Nissan Xterra here. It was in outstanding shape and after I had it looked at in an independent shop they were totally impressed. They literally told me I had bought a diamond in the rough. I would recommend anyone to go to Randy Cavender. A great place with fine people.
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June 2022 by Rob C.
We bought a new car for my daughter and it was a pleasure working with both the salesman, Mike, and the owner, Randy. It was a nice 2014 Subaru Legacy which had high miles, but was in great condition. We had such a great buying experience, that when there was an issue after only a week with the car, I had no doubt that Randy would take care of the issue. They stand behind their vehicles and not only picked up the car, but are taking care of the repair as well without question. I highly recommend this dealership if they have a car that you like, as they are honest, fair and make the whole experience easy. They also have their own repair shop and a mechanic who is also named Mike, who knows his stuff and gets it right!
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June 2022 by Ray Bennett
I cannot recommend Randy Cavender more highly. Like others, I thought the reviews were a little too good to be true, but it was really refreshing to work with someone who believes that doing the “right thing” will be better for business in the long run. I bought a 2011 335i 6-speed manual. When I first called, Randy said I would love this car because it was pristine and a joy to drive, which it was. The car looked almost new. But he alsonvolunteered immediately that it needed a new transmission and said he would take care of this and put a new clutch in the car. Randy also agreed to correct an oil leak that was creating a smell in the car. Randy scoured the country to get a transmission (discovering there were only two of them available because of the manual), paid what must have been top dollar for the replacement, and fixed the transmission and the clutch. His mechanic also discovered that the oil leak was a valve cover gasket and told him it needed a new valve cover to fix the problem permanently, rather than on a quick fix where the problem would only come back. He also told Randy that the front and rear brakes really needed to be replaced. Randy took care of all of it, putting close to $5000 in the car when it was all said and done. I’m sure this was much more than he planned and he probably lost money on the deal but he was intent on living into what he said he would do. One other thing — Randy’s mechanic is great too. It took 3 tries to get the leak to stop, and Ahmed was relentless in getting to the bottom of the problem (without any additional cost). Randy is a pleasure to work with and I would not hesitate to buy another car from him.
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June 2022 by Carl Horkavy
Follow up to my wife's review: We bought a good quality vehicle and are very pleased. That said, promises made, by Randy, were not kept. We are now having to pay for the items that were promised by mail including tags, title, registration, key fob with emergency key and nav DVD. OH well. Lesson learned? Get your car and don't count on any verbal asides.
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June 2022 by Victoria Vanhook
Randy is very polite great gift of gab but it's not an honest person I purchased my car last year and the check engine light came on before I could drive it home I returned it he said it was going to fix it never did and once I got it service and what the parts for the Mercedes dealer it was the same part that showed up on the check engine code he didn't honor his word if you have something it needs to be done before you hand him a check or hand him any money make sure that you get your service work done prior to because if you bring it back to him he'll act as if he does not even know you that you never purchase the car and that's what he'll do unfortunately he's not an honest person and lacks integrity. I am sure this is not an isolated incident and there are other individuals he's done this to buyers beware.
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March 2022 by Jo Ann SmithRoyster
I just want everyone in Raleigh to know that buying a FROM MR. RANDY CAVENDER MOTORCARS will be the best experience you can have purchasing a vehicle in RALEIGH, MR. RANDY- is so professional an her really cares about his coustmer!!! He is a personable person who always cares if you are happy with your vehicle!!! If you are in the market to purchase a vehicle, please keep RANDY CAVENDER MOTORCARS in mind. I promise you, after you buy one car you will always return. Mr RANDY, really knows his business!!!!! Check it out-!!!!
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March 2022 by Beth Clark
I love this place ! Randy and his staff were beyond helpful and friendly. We found a great car for our daughter. If we have car needs in the future we will definitely be back.
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February 2022 by F.E. Davis
I bought a vehicle from Randy. It turned out to have lots of issues. Randy tried diligently to have it repaired to no avail. So Randy swapped the vehicle out with another one, same year, make and model.Who does that? Randy does! He's an honest businessman with integrity and is concerned with his customer's satisfaction over end of month numbers. So if you need a vehicle go see Randy, he'll take care of you!
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February 2022 by Angela H.
I took a gamble and drove from Greensboro to see an X5 they had on the lot. The photos were great but the vehicle in person was immaculate! They took care of us in a timely manner and were very personable. The entire staff there was professional and down to earth. I trust that I made a good purchase here and would recommend them to anyone. They even bought me chili as I waited for the vehicle to be ready. Great experience and I'm truly excited about my X5!!! Angie H
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January 2022 by michael koscso
It is so nice dealing with Randy. I found the car I want, he resolved any a questions I had and I'm looking forward to picking up my car tomorrow. Everybody in the office is so nice to deal with as well. I do not hesitate to recommend Randy. A real pleasure doing business.
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December 2021 by David Seinen
I found a 2011 Nissan Pathfinder on Autotrader that Randy was selling. I emailed him and gave him a ring as well the following work day. Randy was not pushy like most salesmen and saleswomen I’ve worked with before. He made sure that we felt comfortable, was pleasant, as were his staff. We were not rushed at all. Randy was very upfront about his business, to include the vehicles and vehicle we were looking at. His customer service is top notch. We drove just over 2 hours to look at said vehicle. Communication was constant with Randy and his staff on the drive to him. There were some repairs that needed to be done on the vehicle and Randy ensured that all my requests were met. After agreeing on a price as well as the repairs, we drove back home and he had the vehicle delivered 3 days later at a location and time of our choosing. If we end up purchasing another vehicle in the near future, ge will be my first stop. I cannot stress how wonderful our car buying experience was with him. Thank you to Randy and his staff for going above and beyond. You all were wonderful!
