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May 2023 by Riah Papaya
ZERO STARS!!!!!!! They drafted my car payment and overdrafted my account by several hundred dollars!!! That just took food out of my children’s mouths for the next 2 weeks until I get paid again. Oh they won’t credit it back either. RUN RUN RUN !!! I’ll be refinancing with a different company by the end of today or tomorrow.
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February 2023 by Shawn Flaherty
Poor. They don't care. Somehow deleted my last review. I will be refinancing with another company next week.
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February 2023 by Rachelle F.
DO NOT USE THIS COMPANY ITS A SCAM!!! For one they'll over charge you. If you don't pay they'll send it to collections to make sure they "legally" scam you. They also won't give you the title to your car once it's COMPLETELY paid off! They're telling me that they can't even find my name in their system all of a sudden after years of paying them for the car. Now that's it's paid off and they owe me the title they can't find my account info anywhere?! BS. Dmv told me they over charged me so much that they're going to have the irs send me a check back of all the money I over paid. This company has been an absolute nightmare to work with since I drove the car off the FORD DEALERSHIP. DO NOT USE THEM OR ELSE!
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January 2023 by Fatim Laflare
Be careful with the company. Very sneaky and the customer service people will tell you the wrong info.
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December 2022 by Marisa M.
Someone called me regarding my moms deferred payment.... My mom has recently passed on....The lady who called me was unprofessional, rude and ignorant. I can't believe they have employees like this making calls.I would never recommend dealing with this company who does business in such a manner.
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August 2022 by Jessica Page
Horrible customer service. No communication. Completely unresponsive. Ive been trying to get ahold of these guys for two weeks now with no luck.
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July 2022 by keyonda alston
Terrible company. Run away and find someone else to finance your car. If I had known what I know now I definitely would've not gotten that car. Unprofessional and the agents are ghetto. Been dealing with them for 6 years and I finally decided to give up. Zero stars but I had to select 1.
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December 2021 by Ryan E.
Filling a class action lawsuit against Regional acceptance corporation for predatory lending. I have found a group of people who are victims as well. I've been paying on a vehicle since 12/10/2012. The car was worth 6k. Finance charge was 10k. Totaling to 16k for the cost of the car. The interest rate was for 17.95% for 72 months. I've paid 30k on this vehicle and they state i still owe 3k on the vehicle. I reviewed a list of all of my payments and only 12k has gone towards the principal, 15k has gone to interest, and the rest in hidden fees. Regional states that a majority of the payments have gone towards interest due to deferred payments. One of their employees sent me a screenshot of my account. It states my interest rate is 17.97% which is not on my contract . They won't tell me how. I need to warn other consumers about their practices. I have also sent this info to the Attorney General for NC and received an email to send further information. Email me at
[email protected] to join!
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December 2021 by Bobby Ortiz
Worst business ever. They are snakes, they tried saying I was behind a payment and never was, they have no way to communicate, I sent email after email phone call after phone call and they never responded to me. They avoided me every time I tried to contact them, I called every number on there listing left voice-mails with all my info and they never once called me back, I couldn't even enjoy my car because of this. I sold the car so I wouldn't have to deal with this unresponsive company. 100% do not recommend this UNPROFESSIONAL BUSINESS.
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September 2021 by J B
Horrible customer service. No communication. Completely unresponsive. Ive been trying to get ahold of these guys for two weeks now with no luck.
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July 2021 by Kamden Wilkerson
Can’t reach anyone. Call tone dialing is messed up and keeps disconnecting my call. I’m a new customer and can’t process my car payment ??♀️
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February 2021 by Tina Lapadula
Not a good company are NOT understanding at all.
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October 2020 by Luvia Curley
The absolute worsts company I have ever dealt with.
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July 2020 by Cool B.
Regional Acceptance Corporation customer care has been outstanding! Ever since this COVID-19 epidemic they have helped my wife and I put our payments at the end of our loan to ensure we don't fall behind. I get the most amazing help every time I call. Thanks again everyone at Regional Acceptance Corporation for the great task you take in everything you do and your superior customer service!
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June 2020 by Patrick S.
I used them twice on 2 of my last vehicles then moved to boa for a better rate but I like them
