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January 2023 by Rachel B.
I felt taken care of and educated before buying my tires. Highly recommend this team!
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October 2022 by Jo K.
These people are amazing. They've patched my tires not once but twice as a complimentary service. They are heroes.
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August 2022 by Carl A.
I have been buying my tires at discount tire for 15 years for all of my cars. I just stopped to get an air check for one of the cars and nobody had the decency to knowledge my presence either in the car or when I walked in the store after 15 minutes. Disappointing.
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August 2022 by Adrianna T.
I had an appointment to get my tire patched up after I saw a nail in it. It was holding air for the most part, but i wanted it to be repaired before it went completely flat. Discount tire placed the patch on a Friday and it took about 1.5 hours. They assured me everything went fine and that it was patched up. The next morning, I went out to my car to find the tire now completely flat. Really disappointing considering it just had been "repaired." I called and left a nice message about the situation and never got a call back. I ended up going to another place to get it repaired correctly and they directly told me that they had placed a patch that was too small and that's why it wasn't holding air. I ended up getting it properly repaired at that place. It seems like discount tire really just wants the money and for me to buy an entirely new tire. Thank goodness I got a second opinion.
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June 2022 by MissKay Perkins
Had a flat on the highway and a tow truck bring me here … fantastic people. Great price. Stayed open late to help me. I’m super happy my tow truck driver brought me here (Oscar’s Towing - also highly recommended)
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January 2022 by Oluwole T.
Discount tire broke the lug nut on my rim and inconvenienced me for a whole week of work. There was no apology , discount, or free service offered on their end. I would not recommend going here.
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December 2021 by William S.
I had a slow air leak in one tire. I have never been to a Discount Tire store before but with the poor service I received at Just Tires I decide to try someone else. Discount fixed the problem in a about 30 minutes and charged me nothing! ik will be back! Interesting point about Just Tires. Their online appointment system does NOT connect with the individual stores. So making an appointment on line is a waste of time.
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December 2021 by D C.
Fantastic service and professionalism from this location. All employees I came in to contact with were extremely friendly. All employees walking by greeted me as I walked up to the front door. Excellent customer service!
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November 2021 by Donna K. Galloway
This is my second experience with this store with the time frame given for completion of service to be way off. Today was told two hours it’s been three hours car hasn’t been touched and I can’t wait any longer! I understand things happen. I was told it was going to be another half hour!Unacceptable. But discount doesn’t care it’s got all the business it needs!?
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August 2021 by Janet C.
I absolutely love the Discount Tire in Wake Forest. I have also gotten good service at this Discount Tire before. This time I made an appointment to get my tires checked because they lost era. They would not check my tires unless I authorize them to replace them if they found something. I said if you find anything come to talk to me. They said we won't do that you have people behind you and you need to make a decision now. I've never heard of such a thing in my life. Needless to say they're not getting my business and if I needed another tire I wouldn't be buying up there.
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August 2021 by Tim W.
Really nice staff, very thorough and explained everything well. I ended up paying a little more than anticipated (needed all 4 tires) but felt the price was fair (maybe not great, not sure, had to upgrade for what was in stock). Will prob bump to 5 stars if all the value-add services for tire pressure / etc. are true down the line! Would recommend.
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August 2021 by George H.
Great employees and friendly service. I had a slow leak in one of my tires. They fixed it sooner than estimated and did not charge me for my repair. I'm glad I purchased my tires from a business that looks after its customers.
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April 2021 by Dana Hardy
I was traveling through Raleigh and managed to somehow get 2 screws in my tire... I quickly used googled to see where I could get my tire fixed and Discount Tire was one of the few places I called that answered the phone and offered assistance. By the time I arrived I had a tire pressure of 25 and it was rapidly decreasing.... Upon arrival, I don’t know if it was my look of urgency or what, but I was greeted by a friendly staffer named Bryan, that quickly assisted me and talked me through my options and their process. I just wanted to say “Thank you Bryan. Thank you for being professional, efficient, and courteous.” On the inside I was panicked, defeated and simply wanted to get to my destination and you made it happen!
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April 2021 by Benjamin D.
Was told it would take about an hour for my tire to be fixed. 6 individuals came in starting about 20 min after I got there and all had vehicles serviced, all but one were all walk ins without appointments. I saw more employees walking and standing around then actually working. I sat for over two hours for a screw to be corrected. Horrible service and not what I expect when going to a Discount Tire Location.
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March 2021 by Cherri W.
A weary traveler's worst nightmare; 2 blowouts on our travel trailer inside 18 miles, 7 miles short of this discount tire store. We unhitched the trailer, took the first bad tire for a repair. Brought the trailer in to replace the other three tires. John and his team stayed late to get the job done. Not only did they ensure we were good to go they even replaced two bad lug nuts. The courtesy, professionalism and safety consciousness of this team were exceptional. If I lived in Raleigh, this would be my tire store! I give John and his team my highest recommendation! Thanks for getting us back on the road! You made a bad day on the road a bit better!