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March 2024 by Melinda B.
I think they're wonderful. Really nice jewerly and they also do repairs on your jewerly. I hate when people post bad things about a great business.
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January 2024 by Demetria R.
I have purchased quite a few expensive pieces from this location, and their items are beautiful. Right before the holidays, I went in to pick up two items and the sales associate asked me how I was doing. While she processed my payment, I started to reply...only for the owner's son to yell over us (what I can only compare to a 'hog call'). I looked at the associate, confused but I opened my mouth, and he did it again. I've never been so disrespected (and disregarded) in a long time. The only thing that will make me return is the $200 credit - otherwise, that's the end for me. My error in judgement is that I came back in after an unpleasant interaction with the same person. How unfortunate - those that know, understand.
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December 2023 by Striker Leggette
This is the best Jewelry shop in Raleigh! They have amazing customer service and will order anything you would like, if not found in store. Ryan helped me and he was awesome. I recently bought this super nice Bulova from them and have been loving it!
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December 2023 by Jonathon P Russell
We were referred to this jeweler for a repair on a diamond necklace my girlfriend has. They repaired it incorrectly not once, not twice, not three times but FOUR times. Had to go down there 3 times for no reason. After they finally repaired it correctly, she asked for a discount for the inconvenience. No hostility towards the owner or his shop. The owner got money out of the register and threw it in her face and began yelling at her and that he was going to be taking her to court for everything she owns.Safe to say her engagement ring won’t be bought at this store! I recommend taking your jewelers elsewhere if you need a repair.
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July 2023 by Patrick Monahan
Alan was absolutely amazing. He spent a lot of time with me to ensure me that I would have a gorgeous ring for my now fiancé. He and his team knocked it out of the park! He also updated me a lot with the progress of the ring. Overall, amazing experience, my fiancé is over the moon about her ring! We will be coming back for our wedding bands!
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July 2023 by Darin Mock
I always have a great experience when I shop at Reliable. I grew-up in Raleigh and have been buying from then for nearly 20 years. They always have great ideas and are happy to order custom pieces. It’s also helpful that they keep me posted and call me when things are ready.
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May 2023 by lee whitley
I went to Reliable for my fiancees wedding ring and I would recommend anyone do the same. They are a family-owned business which is important and I worked directly with the owner, Alan, who made sure that I got the highest quality diamond available for the best price. I walked away knowing 100% that I couldn't have gotten a better deal elsewhere. I'll be a lifetime customer and I recommend Reliable as the clear #1 choice for jewelry in Raleigh.
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May 2023 by Parker Trahan
Alan and his team helped my fiancé find her perfect engagement ring! Reliable Jewelery and Loan was incredible to work with from stone selection, setting, and shipping all the way to San Francisco. Alan, I cannot thank you enough for all that you do - you have customers for life and we are looking forward to picking out our wedding bands at Reliable Jewelry. If incredible customer service and beautiful jewelry are meaningful to you, then Alan at Reliable Jewelry & Loan is the man to call.
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May 2023 by Brittany Rose
Reliable is absolutely the best! They go above and beyond! I can’t say enough good things about Reliable! They are friendly, very helpful and knowledgeable. Their jewelry selection is AMAZING!! The prices are great. I will not shop anywhere else. When I go in they always make me feel welcome. They are a true gem!!❤️
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May 2023 by Rebecca Sampson
Reliable Jewelry not only offers top quality products but they also give top quality service to their customers. Over the years, we have been beyond pleased with the products and service as well as the way they treat their clientele. 5 Stars for sure!
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May 2023 by Zack Schuch
Reliable Jewelry has been one of my go to jewelers in Raleigh. Alan always goes above and beyond to ensure customers are satisfied. Not only is the service great, but they have a great selection and top quality.
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May 2023 by Wayy BetterTv
I was looking for a place to recommend my son to get an engagement ring. So i decided to check the review. I believe this is the first Ive seen of the company reponding to upset customers reviews. Why not just not respond. I apologize but its seems you are very combative. And can not take criticism well. Maybe Im wrong but I wish you much more success. Peace and Love
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May 2023 by Tony Woodard
Had a few appraisals done there last week and had a very good experience. Their appraisal rates were a bit lower than a couple of other nearby stores I called and the turnaround time was far shorter than the others. Good communication and quick service. I would recommend them to anyone needing an insurance appraisal.
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February 2023 by CleanSlate Pressure Washing Inc Chris Stewart
I think when you handle someone else's jewelry. You might want to handle it with more care and not just dump it like a pawn shop wouldn't do. Which most jewelry stores have turned to pawn shops. Thinking your desperate for money .you are better off to sell your jewelry yourself or send it to a very reputable company like Sotheby's or Christy's in New York. If it is Very Valuable. Like a 4 karat emerald set in platinum.
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February 2023 by Alan Norris
The finest jewelry there is anywhere hands down. Whatever you want or need this is the place to go to. If you buy anywhere else you’re doing yourself a big disservice. Don’t take my word for it, go see for yourself.... you’re welcome!