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October 2023 by Unika B.
Visited UNC Rex Women's Center for notary work with adoption documents. Due to the sensitivity of visit, I did not photograph the family, the NICU or anything else. However; the staff I encountered were very polite and helpful. On Time Signing here for most of your notary needs in the greater RTPUnika B. & Co.
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September 2023 by Greg Totherow
Although this is the pharmacy for the hospital I've had a few prescriptions filled here and they are super easy to pick up. I've never had any issues with my prescriptions being ready on time. Maybe it's not the most obvious pharmacy but it has been great every time I have needed it.
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September 2023 by Brenda R.
UNC Rex Raleigh Floor 7 - no concern for patient safety!Recently admitted to UNC Rex for surgery. When it was time for discharge, I was asked if I wanted a wheelchair or could I walk because "a wheelchair will take a long time". I said I would walk. However, I did not realize that meant....good...see ya. I was discharged and told I could leave after I was dressed. I got dressed expecting someone to help me carry my bag and escort me. I walked out of my room and at least four nurses were socializing at their station and none of them even acknowledged me until I asked where to go. No escort, no one to help me carry my bag, no one cared if I was getting safely to the exit or a vehicle. I was just pointed to the elevator and told to go to the ground floor and out the main exit. I still had a hospital band on my wrist and not one person from the 7th floor to the main entrance seemed to have any concern for my well being or safety. Are there not rules and regulations for patient safety at UNC Rex? OHSA maybe?My RN friend (from Duke) was waiting to pick me up at the entrance and was dumbfounded that I was not even walking a straight line coming out the entrance and had no escort. She had to leave her car to get me and I'm very thankful she was there!To the UNC Rex Floor 7 nurses..... lucky for me that my friend picking me up is an RN and was there to get me from the entrance to the car because I was barely walking by the time I got there. I realize it's "not your job" to ensure patient safety once I sign the discharge papers but it is human decency at the least! It's not like any of you were busy so you could have had one of the other 3-4 not busy nurses watch your patient(s) on the floor for 5 min to care that one of your discharged patients make it out with falling in the elevator or trip heading down the hall. Sometimes you just need to make something "your job"!
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September 2023 by T R.
Shame on Rex. 2 cancelled procedures. They didn't inform me their machine broke the first time. Then they gave me bad prep instructions that I followed. My doctor called and was assured the procedure would continue. Then they cancelled me the morning of the procedure after all my prep. Terrible communication. Terrible procedure controls. No humanity. Shame on Rex.
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August 2023 by Heather B.
We had a truly wonderful experience at Rex Hospital. From last minute check in to 5 days later, every person we interacted with was top notch! My husband had to have emergency surgery, which actually ended up not being "emergency" surgery due to the care team being very cautious and getting everything sorted pre-surgery. The care and treatment my husband received was truly amazing. My husband's primary care Dr even said, you need to go to ER but go to Rex, the doctors there are better. Having had a piss poor experience at Wake Med 4 years ago, she was right. Rex is a different experience completely! Shout out to RN/charge nurse Sandy who was phenomenal. The anesthesiologist was wonderful, the surgeon was fantastic and he explained everything to us both. The cafe on the first floor has great food choices, I took advantage while waiting for 2.5 hours during the surgery. Beautiful interior atrium to relax in complete with benches and koi fish, too. Recommend Rex highly!
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June 2023 by Andrea H.
I had a day procedure in the hospital itself. I found the whole experience very impersonal and like a rushed assembly line. The nurses and others moved in and out so fast I was even left with blood dripping down my arm after a blood draw. Not a great experience with the anesthesia and still waiting for that report and no one followed up. The minute I opened my eyes almost I was rushed to get dressed and get out. A few of the nurses took the time to say a few words. I ran a high fever afterwards but I will say someone did answer the phone there and help get me to a person to talk to about it after the UNC Rex Digestive Raleigh doctor's office would never answer my call or return it. It is sad to see the state of today's healthcare system.
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April 2023 by Michael R.
Rex pulmonary rehab are the best by far they treat you like family and truly care about you. Special thanks to all the ladies, Alice, Allison, Blythe, and Laurie. They are truly angles!
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April 2023 by Helaina H.
I've had two surgeries at Rex (most recently on 13 April) and received a superb standard of care both times, from check-in to discharge. The nursing teams are attentive to patient needs, highly skilled, cheerful and did so much to make my surgery a stress-free event. My operation was for herniated spinal disks and I was in excruciating pain. The staff saw that I had pain relief when needed and was as comfortable as possible. I went in nervous and scared; I left very comfortable.The nurses in pre-op and both stages of recovery care are outstanding. I have never been treated so well by medical personnel. I can't say enough good things about them. They went beyond professional; they're just downright nice to the patients as well.Rex is a top-of-the-line hospital and teaching facility where you are guaranteed to receive state-of-the-art care. The facility is very well-organized, and not just for patients. The waiting area for family and friends had a screen that keeps them informed of where their patient is at every stage. Each patient is given a number to protect their privacy, and waiting family can check it to see where you are at any time. Staff came out with updates for my husband as well.I have always been very happy with the care I've received here and highly recommend this hospital. Have your surgery at Rex if you have a choice. I've had a surgery and other procedures (ER visits) at WakeMed, and received very good care, but prefer Rex because of its highly-personalized and family-centered standard of care. At WakeMed I was just another patient; Rex made me feel that I wasn't just another body on an assembly line.Can't say enough good things about this hospital, both for its technical expertise and its human-centric approach. Thank you so much!(edited only to fix 2 typos)
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April 2023 by Virginia B.
This review is for the heart part of Rex Raleigh.After a week's stay here, I am so impressed with the level of care and professionalism of all staff members on the 8th floor. Wow, what a nice clean facility that looks more like a nice hotel rather than a hospital! Big rooms, nice furniture, big baths...and many places for families to gather . The drink station was very much appreciated by both the patient and myself. I have been in many hospitals in my day. Some for work, some as a patient and some as a visitor. The heart portion of Rex is by far the nicest of the all.
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March 2023 by Larry H.
The positives - the nurses at Rex were all very good. In the ED and in the Heart and Vascular wing. The food looked very good. The so-so's - the doctor assigned to my wife was just okay. Not very communicative and wanted to jump to doing surgery versus trying medications.The bad - there is no efficient way to communicate with the patient's care team. You can easily find the members making up her care team, but there are no phone numbers to call them or ways to text or email them. In addition, the case manager who was assigned to my wife did not respond to several texts, once I was able to get her number from the floor nurse. She was also unfriendly and really not all that empathetic - a characteristic one would expect a person in this role to be.
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February 2023 by Marissa M.
UNC Rex is a trusted hospital in Raleigh. My cousin was recently hospitalized at the heart valve center after suffering a mild heart attack following a car accident. The staff has been phenomenal providing his care. The front desk staff and security are also excellent. This is a beautiful facility conveniently located within minutes from home for me. Plenty of parking and a gorgeous facility. I have visited the hospital previously for a gynecology appointment with the Womens Health Alliance Centre in the medical plaza. Dr. Barlow is my OBGYN and is excellent. When relocating from New York, I was very nervous about my medical care in a new state. I feel I can trust the medical professionals at UNC Rex.
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December 2022 by Marni Zimmerman
Staff I'd nice
