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December 2023 by Stevie anderson
I went to rim guard today November 29 and as usual my experience there was the best. The only problem I have with them is, they're not related to me. They are great people as well as a great business.
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December 2023 by Tirren
Made a return visit to Rimguard today for another rim service and as usual satisfied beyond my expectations. Upon trying to get an appointment, Eric via text accommodated me and scheduled me in during a busy week. Thanks Ethan for the breakdown of the status of my rim and getting me in and out under an hour's time. Ricardo keep up the cinnamon blast ...its very inviting. Lastly, many thanks to the service technicians that did such a great job on my Kia Optima! Its refreshing to walk into a business that's so inviting, professional and takes care of your vehicle as if it was theirs.Happy Holidays Guys!Tirren & SteveMy husband Steve and I were referred to Rimguard by our friend April and we couldn't be any happier with the service and professionalism of this establishment. Ethan, Ricardo and Eric hands down were knowledgeable and took the time to explain things. Kudos to the shop team that worked on my car. Service was completed under the hour and half timeframe. We will definitely refer friends and family and use their services in the future.
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November 2023 by Brandie Meekins
Eric and Ricardo were so great…Ultimate customer service and engagement…I was super gingery and they even gave me advice on where to eat, and Eric offered a piece of his sandwich. Considering the day/weekend I’ve had, and money spent, regarding these tires, I could use friendly, pleasant energy. Thank you!!!!
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November 2023 by Tyler
Best shop in the triangle you can find for wheel repair. Was in a bit of a tight spot and Eric, Ricardo, and Ethan really went above and beyond and helped me out. I highly recommend and will be returning for any work needed in the future.
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November 2023 by N'Kyrra
Ricardo Silva was very professional, respectful when checking us in for a rim repair. Ethan was very knowledgeable and provided quotes and disclaimers over the phone and helped with setting the appointment up.
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November 2023 by Neisa Alejo
I recently had the pleasure of having Rimguard work on my rims, and I must say they did a truly marvelous job. The attention to detail was impeccable, and my rims now look as good as new. I'm thoroughly impressed with the quality of their work and would highly recommend their services to anyone in need of rim repair or enhancement. Great job, Rimguard! (: Thank you Eric
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November 2023 by Thomas B.
I recently visited Rimguard to address some curb rash on my wheels, and I couldn't be more pleased with the exceptional service I received. Ricardo, one of their dedicated employees, went above and beyond to ensure that my experience was nothing short of fantastic.From the moment I arrived, Ricardo greeted me warmly and patiently listened to my concerns. His professionalism and expertise were evident as he meticulously inspected the damage and provided me with transparent and detailed information about the repair process.The repair work performed by Rimguard surpassed my expectations. Not only did they restore my wheels to their original pristine condition, but the efficiency and precision with which they completed the job were truly impressive.Ricardo's dedication to customer satisfaction was remarkable. He ensured that I was well-informed throughout the entire process, and his friendly demeanor made the entire experience pleasant and stress-free.I highly recommend Rimguard for anyone seeking top-notch wheel repair services. Their commitment to quality workmanship combined with exceptional customer service, exemplified by Ricardo, makes them stand out in their field.Thank you, Ricardo, and the entire team at Rimguard, for your outstanding service and expertise. I will undoubtedly return for any future wheel maintenance needs.
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November 2023 by Michael Irving
We used Rimguard and had a great experience! Eric and Ricardo were very easy to communicate with and the team did a great job repairing the damage on the wheel. Highly recommend them!
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November 2023 by Robert Byrd
Eric was wonderful in helping me solve all of my custom wheels problems. He is very knowledgeable on rims and tires. Im recommending him to all my friends and family.
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September 2023 by Steve H
I don’t leave reviews and I’m usually not thrilled with services locally lately, but wow, they did it. Not only were my tesla calipers painted to perfection, the price was fair and service 10/10.Shop was clean, organized and job done in 2 days!Don’t shop around if you need any wheel or paint work. Matched color and decal to tesla stock factory calipers. Thank you again
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August 2023 by James Johnson
Third time I have used Rimguard over the years. Each time the work done to remove the curb rash was successful at a fair price. Nice amenities at their location and work done within their time frame window.
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April 2023 by Jill B.
When I discovered, I had a bent rim and was quoted a price for a brand new one, someone recommended rim repair instead, a new concept to me. I did some research and found good reviews of Rimguard and took a chance. I had to make an appointment through the website, which involved emails back-and-forth, but once the appointment was made and they checked my rim, I was extremely pleased with the outcome. They had a nice waiting room, Pleasant staff and my car drives so smoothly now. I saved hundreds of dollars by repairing instead of replacing the rim! I am really glad others left a review where I could benefit too!
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March 2023 by Sha'Quitta M Brown
We always take time to make reviews when companies do bad business, so let's shine light on them when they do good..I purchased a used car with curb rash on 1 of the rims. I googled local shops that could repair it because buying the factory OEM rim was close to $500. I submitted several online inquiries with pics & waited for a response. Not long after I received a reply from Ricardo at Rimguard. He was very honest & up front about the costs (which were reasonable) & very flexible with scheduling. Although my schedule didn't align with the shop, he referred me to Devon who was mobile & in my area. An hour later I was on the line with Devon & from the moment I spoke with him I knew I was in great hands. He was very friendly & extremely knowledagble. He let me know that he had availability this morning & was able to get me in within 2 hrs & out with 1. And let me tell you my rim looks brand new.If anyone is wondering where to go for rim repair look no further. I promise you this is the ONLY place to go in the 919. And if you're in the Brier Creek area ask for Devon. You're guaranteed to love your outcome
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February 2023 by dan how
The crew seems like a great group of guys but I wasted 3 hours out of my day. Sent photos via email stating that I needed my wheels refinished and you can clearly see they have centerlocks instead of lug nuts. Drove into the shop to only be called after I was back on the road that they could do the job as they’re uncomfortable with removing centerlock wheels.
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January 2023 by Angela Melton
Beware. This is what my rims looked like after they were handled by Rimguard. I was told by their technician (Frank) and my Porsche Service Advisor (Markus) that the repairs to my rims would be under warranty. Once I notified both the dealership and rimguard about the fading/discoloration, they refused to honor the warranty.
