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February 2024 by Donna G
I pursued a replacement of a safe version of this broken comb for the same comb and brand.I had a situation where on the phone the sales person promised me an exchange when they knew it was over the 60 day policy and they knew this because I stated the brand and numbers on the comb and they had looked up my comb on the computer.I then drove in the rain and cold for the exchange that they then refused to do the exchange after they promised.I have been a Sally’s of 20+ years. This situation was an aggravation.A week later I called the store manager who was on vacation when I was at the store. She allowed a store credit of the comb I bought to go toward my purchase of a new comb. I cannot give this store a one star like I did a week ago bc the store manager corrected this but given I had to follow this up and re-self-advocate a week later and re go back to the store I cannot give this store a 5 either.Thank you to the store manager for correcting this.
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December 2023 by KALVIN FOWLER
Ordered at 3:55 package arrived to me at 4:40 . Can’t get any better than that . Awesome 2 hour delivery service for only 6 $
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October 2023 by AshleyNicole's World
Thank you Malaiso (Molly) ! For Excellent Customer Service & Having Compassion about Hair ! Very helpful & welcoming!! We need more people like you in the hair industry! Awesome Job !!! Answered ALL my questions with care.
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October 2023 by Dennisis Moscoso
First time coming into this story…. And I have to say it was such a nice and amazing experience. I was helped by Maliana and Danani and they were so kind and helpful. I will definitely be coming back. Thank you so much beautiful ladies for the help! I tried to see if there was a survey I could do to let you guys know, but this review works too !
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July 2022 by Hailey Boothe
I've been going to Sally's for a LONG time, today was Different though. I had the best experience ever today. Vincent was so kind, they had great conversation and just super friendly!!! Great, advice, customer service, I left feeling like I made a new friend. I would definitely go out for a coffee sometime, and stop by for assistance again! THANK YOU
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December 2020 by Cyndi R
Pretty sure I was discriminated against by the old district manager Carol when I worked here. I have a speech impediment and she basically had the manager cut my hours til I ultimately got so fed up, I quit. Seems like the store runs better now but in 2015, whew...glad I left.
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October 2020 by susan currin
They asked you if you would like to carry your stuff with the receipt or give them $0.15 for a bag. So I guess you now have to pick do you want a receipt or do you want a bag
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August 2020 by Alexandria Lopez
Very good customer service, very helpful and friendly. Despite having people being angry at the workers for limiting the amount of people in the building. They didn’t allow those horrible customer to interfere with how they interacted with everyone else.
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June 2020 by Elizabeth Karr
Went to this store two days in a row and they were closed by 4:30p with no other explanation then they were closing early scribbled on a piece of paper and taped to the door. Their hours are posted until 6p on both June 23 + June 24th.
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June 2019 by Donna T. Richardson, EdD, PMP
OMGosh! This place IS the beauty supply answer. I haven't always been excited about Sally's but returned to this shop to purchase hair products & tools of the trade when in a pinch. The manager (she was soooo product knowledgeable) & the very friendly sales team made me a convert. The manager recommends products that are just right for me or my needs, even when less expensive labels are stocked. Girlfriend's hair is LAID, so I trust her advice.
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May 2019 by luz salazar
Great people, Aly help us a lot and explain every step .
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April 2019 by Yavonka Mcleod
Cynthia and Allie were great !!! I came into the store looking for red ion hair dye and ion 30 developer and those ladies were awesome!!! They made the process super easy ! I'll definitely be back !
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April 2019 by Lila Lawson
I think all Sally's are about the same. This store is small but the staff is very nice and helpful.
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March 2019 by James C.
This was the first time I did shopping hair stuff at sally and the staffs were so nice and friendly to me. I went their twice to get different hair color to exchange but the lady helped me out and found out what i need. Recommend for this Sally!!!!
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February 2019 by Lisa Williams
Found exactly what I needed. The young man in the store was very friendly and helpful
