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October 2023 by Jeanie Dunham
I would give 10 stars if they were available! This is the first time I have ever rented a storage unit and I was very reserved and had lots of questions. Brittany not only answered all my questions but took me to see my options and worked with me to reserve just the right space for my needs. I returned the next day to complete my rental agreement and Devin assisted me. She also went above and beyond to help me. Both Brittany and Devin are extremely professional, very knowledgeable and personable. I highly recommend!
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August 2023 by Austin Wells
This self storage facility is well maintained and their climate controlled units were very clean. The rental process was easy thanks to the help of Devin, who only moments before assisting me had rushed to return an ID that another customer had forgotten at the counter. My interactions with their other staff have been equally positive.
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August 2023 by Laura Gaston
We are pleased with our storage unit. Thanks to Shaun who was very helpful in getting me set up!
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July 2023 by Sam S.
I have stored my things here twice now, in between move-ins, and it's always gone smoothly. The staff has always been friendly and supportive. The units are well kept and behind a gated fence, so it feels like they are secure. Units are also very accessible which is nice in case you need to grab something quickly! AND they also do truck rentals, so it's kind of an all-in-one location. I just got off of the phone with Jermaine who gave awesome service by helping me find a good price and a unit that fit my needs perfectly! So I'm feeling like a happy customer today. Would store my stuff here again.
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July 2023 by Steven DeYoung
Jermaine took care of me! He was pleasant to speak with and made the process of obtaining a unit pleasant while maintaining a good level of professionalism. Excited to be a customer!
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June 2023 by Marqui Fowler
The staff at this location was extremely helpful, knowledgeable and personable. This is actually my second time renting a storage unit here and that's why I came back. Devin is an awesome young lady who help me both times and just a delight to work with!! And also Tristian who assisted, was very much on-point as well. This location has two terrific people providing great service and taking good care of their customers! Thank you Devin and Tristian!!
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June 2023 by Julia Rose Walker
Everyone I met was really friendly and knowledgeable. Even got me a better unit than I had originally booked! I love you all for that.
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June 2023 by Anthony Watson
Shaun was a great help!!! He was able to get me set up before they closed. I had no issues moving in.
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June 2023 by Shaun Watson
Shaun was a great help!!! He was able to get me set up before they closed. I had no issues moving in.
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April 2023 by Rob Congdon
Excellent storage facilities, and really great, professional, friendly staff helping us figure out how to store household items during this transition. Thank you!
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April 2023 by Kelvin Ford
I've had a great deal of issues with this place. Here's the latest issue. I received a text message saying that my storage payment is past due. An hour or so later, I received an email with a receipt for the automatic payment showing a zero balance. Who has time to investigate a bogus text message? Certainly not me!
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April 2023 by Jermaine Barnes
Lots of great storage unit deals. They even offer container storage. Very convenient to i40 in Raleigh near Gorman. Call in and ask for Jay.
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April 2023 by Katie Barrett
Went to security self storage on Tryon Rd to check out a 10x10 storage unit. Devin the on-site manager was extremely helpful and kind!
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January 2023 by Cameron Kromel
This storage facility is clean and well kept and very secure! I chose to moved my roofing businesses storage here and I couldn’t be more happy. They had inside and outside units to fit all of our needs and also have a large variety of sizes. The star of the show was Devon, she helped me find a unit that best fit out needs and was able to answer any and all of my questions! Hopefully you get lucky and get to work with her as well! She was absolutely wonderful and half the reason I chose this location.
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January 2023 by Food Critic
We have been with this storage facility for years, but we recently went to check on several of our units. A neighbor who we referred stated was having a bug issue in his unit, so we decided to go and check it out for ourselves. There was an infestation of millipedes in multiple units we store our equipment in. These insects were in everything closed boxes, electrical equipment, devices, tubs stack up, and all along side of the doors. We cleaned our unit and returned a week later to find everything we emptied out the bugs were back in the units. I went to purchase insect traps and came back, one of the employees was riding around on the golf cart so I expressed my concern with the bugs. The employee stated “we spray all the time, but it doesn’t seem to work…they are everywhere”. I asked about the insurance and if it covers damage since several of our electrical equipment has insects/bugs on the inside of the devices. No one could answer those questions.
