-
February 2024 by Robert Beltran
The transaction became very slow and bad, the best person who worked here was jockey
-
February 2024 by heba princess
I came several times because I live close to the jazz station, but unfortunately the service was not good it was Wednesday morning
-
December 2023 by C A
Tip: Ask for your receipt!Picked up a bottle of wine tonight, the shelf tag states $6.99 however it rang up $8.99. I brought this to the attention of the attendant after my purchase. He walked over and took the tags off the shelf and told me they were old. Umm, I'm the customer that's not my issue. Needless to say he didn't honor the advertised listed price. Not a good business practice in my opinion...just seems sketchy.
-
August 2023 by Michael Douthat
They’ve lost me as a regular customer too! Everytime I’ve been in Raleigh, I’ve stopped at this Shell on 5800 Duraleigh Road. They knew me by name and would even say “Hey what’s up Michael” and treat me in the nicest manner. I would have pleasant conversations with them and one of them even followed me on social media.August 2023 things changed. I came by and paid for $35 worth of gas. Had a chat, pumped my gas and went on my way. Later, When I viewed my recent transactions, it stated I was charged for $195! I called and spoke to the owner who was nice at first and promised to correct it immediately. It took over a week to correct! When I showed up to the store the next time, I got verbally harassed by an employee. They were telling me they heard about the problem with the charge on my card. They told me I bothered them to death about it, called me irritating and told me “You’ve got everything you could ever want in life, you’re just bored, trying to cause trouble for people!” Which is completely untrue. I tried to talk to them and ask them what they would do if they had a similar situation. I was ignored!This leaves me with a really nasty taste in my mouth. I doubt I’ll ever return to this Shell. It’s pretty sucky considering how much I’ve supported this location, and how much I once liked the people here. However, I won’t tolerate the disrespectful attitude/lack of customer service.
-
July 2023 by Mark M.
Pump stopped almost right away. I didn't feel comfortable starting it over and over. Pumps take tap cards.
-
June 2023 by stacey kelly
I put $10 worth of gas in my tank and they charge $35.73! I will never use that gas station again
-
March 2023 by Monica Camacho
They've just lost me as a regular customer. On 3/7/23 I used my credit card to buy $25 worth of gas and today I see that I was charged $200! I've been calling to notify the manager but the business just lets the phone ring and they never answer. Be aware of this and always take the receipt with you from the pump. I'm disgusted by their lack of honesty and lack of professionalism.
-
September 2021 by Piggy Bank Pros
I asked Jockey for change to put air in my tire that just caught a flat and he just stood there like I did not just speak English to him. Is this a English speaking establishment? nevertheless, Circle K across the street was eager to help! Boy am glad there was another option close by! That air got me home!!
-
September 2021 by Ziggy4rm North Carolina
I paid for $20 gas with a $50 bill and JOCKEY DID NOT GIVE ME MY CHANGE BACK AND INSTEAD ACCUSED ME OF LYING AND GIVING HIM ONLY $20. After counting the till, the error was shown and not once did anyone apologize to me. JOCKEY has to be the worst cashier in Shell Corporation history!! How is he working here???
-
September 2021 by Mike Sanders
JOCKEY HAS GOTS TO GO!! AFTER MAKING AN ORDER FROM THIS GUY HE REPEATED MY ORDER BACK TO ME AS IF I HAD AUTISM. COMPLETELY UNACCEPTABLE!!
-
September 2021 by The Frugle Spender
JOCKEY HAS NO RESPECT FOR THE COMMUNITY OR HIS ELDERS AND NEEDS TO BE REMOVED FROM THIS STORE!!!
-
September 2021 by MDSAUTOPARTS LLC
Very poor experience on my visit from Jockey today!
-
September 2021 by Lyrics nLines
and the worst cashier ever award goes to.... J.O.C.K.E.Y !!!!!!
-
September 2021 by Elizabeth Bostic
WOW, HOW IS JOCKEY WORKING HERE?!?!!
-
September 2021 by Michael Dwayne
terrible experience with jockey