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December 2023 by Rebecca Geisler
Thank you Eastgate for the excellent customer service and professionalism! You never disappoint.
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February 2023 by Billy Woodruff
Been dealing with Eastgate Shell for 15 years. Great bunch of guys. Highly recommend !
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July 2022 by Brooke Burns
Just had another terrific service experience at Eastgate Shell! They take time whether you are calling to make an appointment or bringing your car in to listen to what your issue is… and provide options to solve it! Arthur, my mechanic, took time to explain his recommendations and answer questions…and throughly investigated my concern. Scott and Craig are always helpful too! Highly recommend that you trust them for all of your car issues- routine and unusual!
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July 2022 by Nicholas Cain
I had a 2007 Ford Mustang that had a electrical problem that seemed like nobody could fix. I brought it to Firestone because I was told they are good there, they told me it will take them one week to find someone who came fix this problem. 2 weeks go by, nobody has even looked at the car so I took it to east gate shell and had them look at it. All ready they were more friendly and funny people to be around. They told me they could get the car fixed and get a state inspection done by the following day. They called me earlier the next day tell me it was done, I mean this when I say this, they are “the mechanic’s in Raleigh!”
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May 2022 by Charles Murray
Great folks! I get all my gas and repairs and maintenance there! Also a good selection of drinks and snacks. Convenient and clean waiting area. Highly recommended.
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May 2022 by Charles Gev Murray
Great folks! Get all my fuel and maintenance there. Clean and convenient.
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May 2022 by Joyone F.
Great place to take your BMW for an oil change!!! A full service center with gas like back in the days but they have the modern technology to take care of foreign cars such as BMW and Mercedes.
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May 2022 by Betty Jean Smith
Excellent Customer service! Always. Never over charges. The best thing is they don't take advantage of women customers like other stations do. Billy and Craig explain what's needed and what's been done.I highly recommend Eastgate Shell!
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March 2022 by RuNGun 99
Never thought I would get good customer service at a gas station but I did here. I didn't even mind paying a few cents extra a gallon. Good atmosphere
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August 2021 by zaza mana
Best price service customer service perfection. Mechanic friendly knowledgeable didnt try to rob me blind. I recommend all my ladies come on in
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August 2021 by Josh Clausen
I had A/C problems and dropped my car off to the guys at Eastgate. They ran diagnostics immediately and had me the report within a few hours. After having to go somewhere else to get it fixed (no fault of Eastgate - my A/C was damaged and the place that damaged it sent me elsewhere because they were paying for it), the guys at Eastgate told me exactly what should be done and what to look out for when getting it repaired. Great customer service!
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July 2021 by Anna L.
Well overdue review. Found a recipe from 2016 when we first moved to Raleigh. I took my BMW there for evaluation and performance software. Was charged 1,090.84. Nothing was visible wrong with my car. Nothing was done! Recipe says labor and parts the only part replacement was the windshield wipers, but blow off during our trip to upstate NY visiting my in laws. In 2018 I took my car to the BMW dealership on Capitol Blvd paid 54.96 I also showed the mechanic the 7 page Autologic Diagnostic and he mentioned bluntly I paid for nothing but windshield wipers. Total rip off!!
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July 2021 by Kelvin d.
Great service! At first look the place seemed a little sketchy but they are really trustworthy! I will bring my bmw here from now on!
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April 2021 by Lauren Toney
Bad customer service. I was never offered services at a full service pump after sitting there for over 5 minutes. As soon as I was finished pumping my own gas I was asked to move for the customer behind me. I wasn't even sitting there long enough to key an address into my GPS. Whether or not the customer behind me was disgruntled should have never affected my service.
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March 2021 by April B.
Went in to inquire about mechanical service and was saying what it had been doing and what I had Repaired.. BILL the owner said "that I was sleeping with to many of my mechanics.. " And also made a jacking off sign with his hands while he was talking trash about the people who had made some hypothesis about what the problem may be He was so uncustomer Service friendly and highly inappropriate and pretentious .. Who talks like this .. then said drop ot off all day and them he could tell me more .. but couldn't give no kind of idea what he would check with any clarity just wanted to talk inappropriately instead