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April 2024 by Ricky Bass
This photo shows what $14 bought. There was VERY little meat on the sandwich and the fries were soaked in grease. Steak Escape at Crabtree used to have excellentl food. The people working were not very nice either. Go elsewhere!
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February 2024 by Robert Dixey
Overall .9 / 10This is THE worst steak and cheese that could ever be served.Ordered a blazzin BBQ and it tasted nothing like BBQ. The sauce looked like mustard / cheddar cheese and tasted aweful. This went straight to the trash.
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January 2024 by R. Adam Howe
Not that great. Skip this one.
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January 2024 by Ray M.
after noticing this was the only restaurant that didnt offer free drink refills I went somewhere else to eat. For what they charge for mall prices should offer free drink refills.
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December 2023 by Jacob Irwin
If I could give zero stars, consider it done. If you’re wondering why there’s no line there’s a reason stay away you’re better off eating the gum you find on the floor. $59 for three people and one of the sandwiches were made wrong and when we confronted them, they wanted to be combative and argue. these sandwiches were rancid I hope this person didn’t quit their day job to start this company. If I went outside and offered this to a homeless person they would reject and decide to be hungry. And you think you can play it safe for their specialty items no you can’t. They cannot even make a basic Philly cheesesteak. I’ve eaten better, Philly cheesesteaks form a golf course than this place.
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September 2023 by Tatiana Andrea Yepes Ramirez
Terrible service, they practically throw the plate at you at the bar, they never look at you and the guy at the cash register who was very bad at leaving the drink on a box and only pointed at it from afar wow incredible that they don't know how to provide good service
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September 2023 by Nuria B
If I could give a 0 to this place I would.They messed up my order and when I came to show them, the staff was very rude, they were not willing to remake or refund me. They blamed it on us for ordering wrong. Told them the customer service was terrible and he didn’t care at all.
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August 2023 by Nuria Bosque
If I could give a 0 to this place I would.They messed up my order and when I came to show them, the staff was very rude, they were not willing to remake or refund me. They blamed it on us for ordering wrong. Told them the customer service was terrible and he didn’t care at all.
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August 2023 by Nuria B
If you want to experience the worst customer service, then come here. They messed up my order and when I open my sandwich, I went to talk to them to let them know and they kept arguing me. They did not refund me the money nor offered me to remake. Very VERY rude employees. Do NOT come here
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July 2023 by Michael Jernigan
I don’t eat anywhere that you can’t get a drink refill!
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March 2023 by Michael Conder
Worst Philly steak I’ve ever had. They show a beautiful juicy looking picture and then play one slice of meat that’s about 1/10 of an inch thick. Asked the manager why there wasn’t any meat and he shrugged the shoulders and said he has no control of the meat portions. Guess he has no control over ripping people off either because he walked away and wouldn’t do anything about this false advertising. AVOID THIS SCAM AT ALL COSTS!
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February 2023 by Anna L.
Horrible! Worst steak and cheese I've had. Poor quality food. Small , cheap bread, very little meat and I did taste or see cheese. Owner has terrible attitude. When I ask if he had anything spicy to put on my cheese steak. Angrily ask " Like what, like what twice" obviously he was annoyed. Absolutely bad food and customer service. Never again!
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February 2023 by Rosella Cordero
Taste ok. Sadly anemic 12 inches turkey sandwich with barely any turkey. Not worth it.
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February 2023 by AJ
Usually like steak escape not this location the one at triangle town center mall is better high prices it was $14.00 for a small steak and cheese sub and fries drink was extra fries were lame drink was ok but $14.00 for that a wimpy small steak&cheese sub small ? and pay extra for the drink??? If I'm paying that I should get the drink included not worth the price I paid one and done not returning here I'm good ?? don't recommend to anyone not worth it I should know I work in food service if it's not worth the return in your business investment eating here why would you keep throwing your money into a money pit? just saying ??
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January 2023 by Josh R.
The menu looks very appealing but after trying the food I won't be eating there any more. I think it's over priced for the quality. I ate the loaded fries and steak and cheese sub neither were moderately good, bread was really soggy steak had a burnt aftertaste and pretty bland for the most part I didn't taste any seasoning. As for the fries they were soft and soggy had no season on them only thing that made it bearable was the cheese sauce and ranch I always love steak and cheese subs but that definitely won't it for me. Lemonade was pretty good, but when I asked for a refill it was $1.50 which is pretty crazy because without the ice it was probably only half full. When I asked for water instead they informed me that they can't for whatever reason, they offered me water from a sink. Not that I care I was just thrown back because they said I couldn't have water from their drink fountain. Hopefully you're experience is better. God speed soldier.