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February 2024 by Ian Kowalski
My dog said he had a great time. He kept going on and on about how nice everyone was and all the cool butts to smell.
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February 2024 by Ingrid Padilla
For a whole year I had issues with Petsmart getting my 12lb dog groomed due to her matting; they never even gave her any nice haircuts. My final straw with them was when they told me they couldn't due a grooming because she had a lot of matting? Isn't this what groomers do; shave it and make it look nice? Well I always knew of Suite Paws since I'm only down the street from them, but never knew they did grooming until I saw it on their website, so I decided to make an appointment. I love that you can drop anytime between the time slots. I went in, checked in, a lady grabbed Daisy without no problem, I signed a paper and a lady told me the groomer will reach back out. Her groomer's name is Summer and OMG she did such a fantastic job!! She took all the matting out and gave Daisy a nice round form! Thank you so much Summer and Suite Paws!! I will be coming here from now on!!!
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February 2024 by yuri wright
Poor communication. We boarded our dogs once in July of last year. The staff failed to communicate we hadn’t signed up our dogs to play at all. It is an extra fee to have daycare. So for the days I was on vacation, my dogs were locked up, alone, and bored while the other dogs played. At any point the staff could’ve mentioned, or asked if we wanted them to have daycare.Today, I had them scheduled to board for the next two nights. Nowhere did staff communicate that they close at 1pm. I got a call at 1:06pm asking if I was still boarding, and that I just now wait until 4pm which puts me at my destination tonight rather than in the afternoon. I had planned to drop them off at 2:30. Additionally, they want my dog to take a Bordatella vaccine 6 months after giving her one there, which was honestly a traumatic experience for her because it was four small women trying to hold and muzzle her down.Poor communication and seemingly a lack of concern for the happiness and maybe even well-being of animals given some of the other reviews, has me signing my dogs into another, different boarding facility tonight.If you choose to use this boarding facility, please read everything absolutely 100% thoroughly because the staff could care less.
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January 2024 by Tina Lee
My dog stay for boarding sometime to time. But every time she came back home she would have diarrhea. Just something keep in mind. They do take good bath for my dog tho.
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January 2024 by Kristian Dean
Dog stayed at facility for 11 nights, he came home smelling like he'd been sitting in his own urine for DAYS (his white paws werw stained yellow), clumps of poop left on his bottom, eye boogers, no exit bath was given, mysterious red sores in his rear legs that weren't present before, definitely NOT recommend and I want half my money back
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November 2023 by Mary Pierson
Your fur baby's home away from home. The staff will care for and love you animal like you do. Kennels are updated with cameras so you can peek in and calm your nerves about how your pet is doing. Always clean and sanitized.
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November 2023 by Rhonda Mapp
So thankful for this place. We were set to go on vacation a day before our original dog boarding place had to shut down due to the canine influenza. I called Suite Paws to see if they could take our dog last minute and it was an easy process. We were able to go on our vacation and knew that our dog was in good hands. Will definitely have our dog return there.
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November 2023 by RAMOS PAURA
Suite Paws is our go to boarding spot, hands down. We have been boarding our "loud" Bunny dog for over 5 years. They accepted our Bunny after no one else would, and 5+ years later, the staff love seeing her. Clean facility, amazing staff, only place we take our Bunny and her cousins. Also, they trim our Bunny's nails, groomer is an angel!
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September 2023 by Tiffany King
we love suite paws!! staff is super friendly & attentive. i love ending the day hearing my puppies report card. thank you suite paws staff for taking great care of eleven!
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September 2023 by Meg Malone
Poor customer service and depressing boarding spaces. The staff failed to communicate changes they made to our reservations and seemed to easily lose track of our pet’s information. Interactions with them, on the phone and in-person, were always brief and rude. The supposedly higher-end space they kept our dogs in was small, windowless, grey concrete. We won’t be returning.
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August 2023 by Eboni Allen
The staff are awesome! They seem to love my pup and he loves them. He was also groomed last week and came back looking so handsome! Highly recommend!!
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August 2023 by LaChanda W.
My dog attended daycare once weekly for over almost two years. He loved going to daycare. I also used their boarding service at least 3x. The staff is awesome. They always remember my dog, Chance. They gave Chance tons of attention. When I'd drop him off he would be super excited. My dog would be too excited and have issues breathing. The staff noted the behavior and also made sure he was up to date on his vaccines prior to daycare. They also send out emails if there is a suspected case of Kennel cough in the Triangle. I can't say enough great things about this place. The report card after daycare was always a joy to read. I'll miss this place, probably more than Chance.
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July 2023 by Mary Katherine Fagan
I’ve been taking my mini goldendoodle Patton to Suite Paws for the last year. I’ve been very impressed with the customer service and the facilities. They’re always flexible and accommodating as well. My dog needed a groom one day and although they had a long wait list, the groomer said she could make time to groom Patton since other groomers in the area were fully booked. They did a great job grooming, and now I will go to Suite Paws for daycare, boarding, AND grooming! We love Suite Paws!
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July 2023 by J K
I love this place. It’s my go to spot for my two dogs. I was able to check on them on camera. They slept in the same room. Also my check in and check out process was super easy. My dogs have been here when I went to Dubai and they loved it as well. My dog was missing a toy and one of the staff brought her toy to our house. Talk about the nicest people. I can’t wait until my new puppy can join my older dog here as well when we go out of town or on vacation.
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July 2023 by William Pointer
Super happy with SuitePaws. My dog went to another dog daycare but the level of care was not the same as SuitePaws. He hasn’t been boarded there yet but I can tell from the amount of owners boarding in check-in they have a good long term reputation.
