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January 2024 by Cris
Very friendly, informative, and professional. Best customer service I ever had. Huge plus was same day delivery. Thank you, Buck!
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December 2023 by Tamia Holden
Great experience
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November 2023 by Antoinette Palmer
Awesome customer service DeAndreShout out to my L he’s a Jamaican native. Please top by Super mattress
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October 2023 by Aneesha Franklin
Excellent customer service…..S/O to Loren….very helpful, excellent customer service not only that, the mattresses are verygood quality…thank y’all
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October 2023 by Taylor Mendoza
Great customer service! And quality mattresses at prices you just can’t beat
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September 2023 by Roxanne Evans
I really enjoyed this place. Dandre helped me out a lot. Walked out with some goodies as well. They have a good selection of the items your need. You get more bang for your buck. Tell him Roxanne sent u ?.
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June 2023 by Ashlee Lucas
This is my third purchase with this store! Awesome experience great rates and friendly environment. Russell is great!
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May 2023 by Danielle Kimbrough
I am sorry but I have to update my comment. So, I went in and sat in a mattress and chose this mattress that was to be delivered for my guest room. The mattress gets there and it is not correct. But I wasn’t sure. Now that the guest room is complete it is definitely the wrong mattress. I can feel every spring. This is the cheapest mattress they offer. So end of story they charged $400 for a box spring and matters that was bottom line. Take your mattress with you don’t let them deliver.Also, most reviews with a 5 star is because they ask you to do it before leaving the store. The trade off for that was still a terrible mattress so I am obligated to update my review.Worked with Kevin.
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April 2023 by Adrene Neal
I ordered a full mattress, box spring, and rails for my son on March 16th. I completed the transaction with sales associate Patrick who told me that the mattress would come on the truck Friday and would be delivered next day. I did not receive a call at all and had to follow up on Monday March 20 for a status if the bed had arrived and spoke with the manager who confirmed my order but would have Patrick return my call to schedule delivery of the mattress sometime that day. I did not receive a call at all and called again on Wednesday March 22 to check the status again and spoke with an associate who stated the mattress had not arrived and should come in tomorrow or Friday. I still did not receive a call after this instance. I made another call today March 28 to check the status of the mattress, the associate confirmed my order and stated he will call back in 10 minutes to give my delivery time for today as I had not heard from anyone for the last 11 days. I did not receive the callback and had to call again at 4pm where I spoke with the manager from March 20th who confirm the mattress was at the store but no one had called to schedule my delivery, he would have the mattress out to our house today. I am upset as being I currently had surgery due to cancer wanted to coordinate getting the current bed out before the new one comes. So since it was such a rush notice and was afraid if I set up a later time for the staff to forget about my order I had to move the bed myself with my 11 year old son. I have purchase two other mattresses from this location and had no problem but this incident had left a bad taste in my mouth. The customer service from the manager made me feel stupid or unintelligent as he felt I was bothering him for calling and checking the status of a fully paid order. The manager stated he kept in contact with me throughout the process and that was not true at all which made me feel helpless in the situation. I am writing this review while still waiting for my mattress to come. Hopefully it will be today as your manager promise and that this does not happen to anyone else in the future.
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March 2023 by Jasmine Alonso
As soon as we walked in they greeted us. They made sure we were taken care of and got what we were looking for. Kevin made it a funny and fun experience and he's the guy to go to he will make sure u get what u are looking for. Very affordable would Higley recommend it.
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March 2023 by Jada Clark
I went into Super Mattress with no expectations of purchasing a bed, was just more or less browsing. A salesman by the name of Russell changed that minimum expectation into a sale... Way to go Russell... I never had a salesman give specific instruction on how to even truly shop for a mattress. He asked about my sleep patterns with my current mattress, he inquired if it was an affordable option, and offered their financial plans, which lead to me purchasing a Serta queen pillow-top mattress set. I could not be more pleased with my purchase and give my experience a 10 out of 10. I would definitely recommend anyone looking, look no further than Super Mattress. Ask for Russell...
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February 2023 by Jaclyn Fussell
Purchased my first bed from Russell. The entire purchase was a nightmare. Tried to cancel the minute my bed came. I was told I could not. I was told he was going to block me from his phone, because no one at the company would give me a direct answer about my order. Took a month to recieve my box spring. My 900$ mattress sat on the ground for a month with no contact from anyone at the store. Absolutely 1 out of 10 do not recommend!!
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February 2023 by Stephanie McFadden
Kevin was helpful in providing exactly what I was looking for in a quality mattress, and split queen foundation.
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January 2023 by Maurice Hardnett
They was very great ppl they helped a lot for me to get approved the guy Mr.Dander was very cool for helping out & shower us around thanks sir.
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January 2023 by Tamara Hardnett
I’m so thankful to have come across Super Mattress shop!! Dandre was so determined to get me and my husband approved!! It was challenging but he was not giving up!! I’m so thankful!! I really appreciate the amazing service everyone showed!!! And it will be delivered today! Thank you!
