-
February 2024 by Libby Byerley
Arthur Everette ( Moble Expert)Was awesome.I would give him a 10 star, he knows his stuff he helped me with everything I needed. Thanks Arthur
-
January 2024 by April Zurenda
Made the jump from Verizon to T-Mobile. Go see Beckie the sales rep. She switched everything easily and took the time to explain everything to us. She was very knowledgeable and friendly. We were able to keep our iPhone 14 Pro Maxs also and get the discounts associated with the programs also. Ask for her and she will help you out getting you the proper discounts associated with what they have going on.
-
December 2023 by Ty
Everyone was so polite
-
November 2023 by Pam C
Demond Hallis the best!Knows his stuff! Thank you! ?
-
September 2023 by Rahul Rajendran
Worst t mobile store ever. Employee got bad attitude. Not willing to help.
-
August 2023 by Cynthia H.
Help me set up this phone! Very helpful. Nice store and phones.
-
July 2023 by diego zapata
Unless you're actually buying a phone, adding a plan etc. They do not care for it and just do the very minimum to help you and get you out the door.
-
June 2023 by Eddy Rocha
Came in with my girlfriend needing to have her phone number ported over to T-Mobile from Verizon. Travis was the representative that assisted us and he went above an beyond in helping us out! He was very patient as the process took longer than anticipated. He also gave us info on the home internet, answered all our questions and we left with that service as well!
-
April 2023 by Carrie Novinska
I broke my phone while on vacation. Staff here was very helpful and got my new phone switch over and running in no time.
-
March 2023 by chevella laye
Demond was a great help at the store for me today!! He was very professional and addressed all of my needs!!! I will definitely come to this location again because the customer service was top tier!!!
-
March 2023 by Merri Y
The sell is the WORST!!!! We looked at Samsung’s new model just a bit, cuz it’s popular. Then the sell send us out, and said to my boyfriend ‘do not touch without buying it’! ?️?️⚠️⚠️Oh so this line is not just in jokes then?? Is it too much to touch a phone before buying it, or do you want people just throw 2000$ with the first step in your shop? The record on phone can be cleared automatically, and there is just no customer in their shop even the mall is crowded! Thanks to his effort right? We are carrying many bags with us, don’t know why he just assume we won’t buy and being rude like this. Is it because we look like Asian?? This is the worst experience today, and this sell just might be a racist.
-
March 2023 by Cathy Pendergraft
Jason, at Crabtree location, was professional and kind. He made sure the new phone set was complete and working. Thank U, Jason!
-
March 2023 by Great C.
AVOID THIS STORE!!!! Or you want to get some offend from sales The black guy here is rude . The work is too hard for him and maybe the sale doesn't like it, but he just give vent to customers. Do you think people looks foreign will not have time back to your store? Just happy retirement to you okay? :) There shouldn't be many place where you can harvest many bucks on easy jobs like trivial fixing or playing with people's phones. The internet remembers. You know what? I can help you by just tell all the foreigners in group of thousands of people about this you did at T mobile and we just avoid any plans. Starting from me, I quit t mobile today.
-
March 2023 by Edith Y.
The sell is the WORST!!!! We looked at Samsung's new model just a bit, cuz it's popular. Then the sell send us out, and said to my boyfriend 'do not touch without buying it'! Oh so this line is not just in jokes then?? Is it too much to touch a phone before buying it, or do you want people just throw 2000$ with the first step in your shop? The record on phone can be cleared automatically, and there is just no customer in their shop even the mall is crowded! Thanks to his effort right? We are carrying many bags with us, don't know why he just assume we won't buy and being rude like this. Is it because we look like Asian?? This is the worst experience today, and this sell just might be a racist.
-
January 2023 by Ala Issa
they’re great at signing you up then never hear from them again. tried calling countless times over the last week to only get “we’ll call back” and never hear back. useless and worthless customer service, the manager is also trash to deal with.
