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January 2024 by Sugar Wilson
Didn’t top all fluids. Waited 24 mins before they even spoke to me when I was in the bay. One car pulled off and all you heard was a pop. As the one guy there. Didn’t tighten the plug on the car. I was weary of them touching my truck but the only other employee was the female. She assured me she would take care of me. She changed my oil as the older guy was left to do the small work.. and still left with no windshield super fluid. I left and hour later. If I could have rayed the female . 5 stars…. But the older guy. He was lazy and rude. There was nothing quick about this..
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January 2024 by Tina Woods
They were amazing here! The assistant manager was on top of everything they were friendly and courteous. I left my credit card there she had called me left me a voicemail and text me also that she had my card there safely put away. It was a very, very good positive experience. I will be taking my other cars there for sure!
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January 2024 by Ramona Taylor
Today was my first attempt to get my oil changed at the take five on Creedmoor Road in Raleigh. When I drove up to the bay, I was very glad to only see one car in front of me, however, it took over 30 minutes for the car in front of me to get its oil changed Once I was in the bay, I just sat there for greater than 30 minutes while bay 1 was getting their oil changed.I was shocked that two people were working on three cars at the same time.Also, one of the staff did a lot of talking instead of working preventing The car in Bay One from getting his work done and leavingFinally, After sitting outside and inside the bay for over an hour and 10 minutes, I decided it was time to leave. I would never recommend this place to anyoneI have had my oil change in several different places and never have I seen one so short staffed and slow to get the job done and efficient timely manner The website said it was a 10 minute Oil change. They just didn’t say you had to wait an hour to get that 10 minutes worth of work done.
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December 2023 by Erin Pescaro
I have only had pleasant experiences with the people that work here so no complaints with the mechanics. However, whatever system they use to work on cars seems completely inefficient. Every time I go I have to wait 30+ minutes for service even with only 1 car in front of me. Today, they had 3 different bays going and 3 cars that arrived after me but got to go before me. There are many other places that will do a quicker oil change sadly
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December 2023 by Dej
I had an amazing experience! The service was incredible, and Sunday was simply fantastic! They were so thoughtful, checking in on my daughter and me. Sunday offered additional services, explaining to me what I needed without being pushy.It was an all-around fantastic experience!"
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December 2023 by Kari Parker
The technician Sundai was great! Very nice, talked me through everything. Made me offers for other services without being pushy! I had a long wait but I went at a busy time so I’m not complaining! I will definitely recommend to others and I will be back!
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December 2023 by Stephanie Taylor
I went for an oil change, first timer. I had a great experience from start to finish. Sundai was great, she informed me on a lot of things I had no clue about that was needed for my vehicle. Great costumer service and amazing deals, would definitely recommend.
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December 2023 by Ree Ferree
Sunday is the bomb, they are a super cool and friendly employee, I’ve always had a great experience here at take 5, they absolutely kept that friendly experience. Getting your oil changed is kinda a chore, having, friendly people do the job makes all the difference. SUNDAY IS THE BOMB! Go see them at take 5!
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November 2023 by Kaitlyn and Claude Ballbe
Sundai did a fantastic job on our oil change. They gave us great pointers on ways to keep the car healthy and told us about all the services included. They were very fast and efficient. I highly recommend.
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November 2023 by Spencer
Man - the Manager Ron was absolutely amazing!! Helped me find discounts in my email and even brought water to my car during a wait. Once I was in, I was out within 10 minutes. EXCEPTIONAL service
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November 2023 by Alexandra Scott
Take 5 has always been fast and the customer service friendly, but today Sunday was the GOAT ? ?? we witnessed them deal with a difficult customer with grace then tend to our vehicle without skipping a beat or letting someone else’s frustration get the best of her. Sunday exhibited the best to be expected of customer service. I trust Take 5 and their staff for the quickest and most cost effective experience.
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November 2023 by Shelia Jones
My experience was amazing. The service I received words can't describe. The min I arrived they were attending to my needs. I recommend them a rating of 100 stars in Raleigh, NC
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November 2023 by Jayla Sanders
Such great customer service, really great memorable. Will be coming back for next oil change. Ron was also very informative and great help understanding what’s best for my vehicle.
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November 2023 by Micaela O.
Really disappointed in the service I received today. I arrived on my lunch at 11:50. They had 3 cars in the bay and I was first in line. Then another guy in a Prius pulls up after me. He gets moved into the bay, serviced and leaves before me. All cars around me had their fluids checked and filled and air in their tires. All of that got overlooked for my car, which sucks because I needed air in my tires. I finally left at 11:50 just in time to be late for my conference call. I have been bringing both of my cars here for years and spend a lot of money on my jeep when I bring it. There is and has been no sense of urgency at this location my last several visits. I don't expect 5 minutes literally but an hour?
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November 2023 by Ta'Veon A.
Ive visited several take 5 locations this is by far the worse experience I've had. I arrived at 2:22 by 3:38 my car still wasn't in the Bay. It wasn't that busy and they seemed to be adequately staffed. I choose Take 5 for the convenience and this was the opposite of that. I'm not sure what the delay was but everyone around me was growing frustrated. If your in a rush I wouldn't recommend this location just go to a dealer.
