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April 2023 by Bryan Tomlinson
No staff interaction and too much products no clear signage
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December 2022 by Sam Sam
Average store with not great collections.Was looking for a specific design and couldn't find thatAlso - the 30% offer is really a gimmick, all old and ugly pieces are in deal.Rest all the pieces are very average too with not so many varieties.
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December 2022 by Google User
Staff seem to love the great outdoors… because they treat you like dirt. Although the store was almost empty none of the 3 staff there were any help and we had to struggle to get a coat down from the high rack. Each question we had was quickly brushed off like we were interrupting them. We gave up and found a parka at another store. Whoever the manager is needs to do some training on customer service.
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October 2022 by Braulio Garcia
Friendly staff, organized, well stocked.
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August 2022 by Darrell Trump
Very nice mall. All the best stores. A little hard to get in and out, parking difficult
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June 2022 by Chris Kersey
Sensor was left on the FIRST purchase...EVER from NF...Mgr, responds by saying that the sensor SHOULD NOT have been left on the merchandise..."Hellooooo!" Yeah! I totally forgot my receipt, WHEN I did return! It was insinuated that, JUST "maybe"...I stole the merchandise...So I am JUST going to incriminate MYself...Then ANOTHA, "young" Smuck...heckles, "You'd be surprised!" As I told him, "I'm handling THIS situation, later for whomever!"...All was needed was my e-mail...to rectify the problem...(Which SOMEhow...was NOT in "THEIR" system upon purchase!)...After TRYing to blame ME, as if "I" DONT know...WHAT My e-mail is (?)...Long story short...Spent NEEDless time talking to these "young" Dweebs...WHO KNOW NOTHing!!!! JUST "maybe" if I wasn't a BLACK woman...the insinuation...wudda been less severe...OR... Non-existent...Kick Rocks...NF...for the Dweebs, who represent..."your" corp! I'm sure you'd could care less ABOUT...NOT getn ANY more $$$$ of mine!!!! GOOD!!!! The feeling...IS MUTUAL!!!!
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June 2022 by Sheila Dunn
Checked them out got a summer hat.
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May 2022 by Cecaial Jones
It's great! If you ever go to NC try to visit here
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May 2022 by Mike Monanteras
Fantastic!!Great Customer Service too!!Very Friendly and Helpful!!5 Stars!!
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April 2022 by Christy Kinnion
Pleasant service. No stress shopping experience.
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March 2022 by Jessica Mata
Great store, easy to navigate. Helpful employees who helped us find the size shirt we needed and checking if it was in stock.
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January 2022 by David Weiss
Just tried to exchange a piece and get a larger size, and return one other and don’t want to chase the gift giver down for the receipt, the associate went back to speak with a manager (Asia, I think) was having a nice chat with the other front of house associate, and the original one returned with the news from Asia that without a receipt they not only would not take my return for store credit, I also would not be allowed to exchange the other for the proper size. This policy (assuming it actually is policy) is completely tone deaf to the rest of the service oriented offerings of other high flying brands in the 21st century, and the manager at the store here was also rude and cowardly to send this message without even showing their face. A THIRD associate tried to intervene and suggest that it’s entirely possible to do a size swap (the item in question was on display right at the front of the store) and the mouthpiece of Asia came back with the grave face assuring the associate that attempted a rescue that Asia would have none of that skullduggery. In short, rude, backwards policy, and cowardly. Was actually wearing one of my favourite NF shirts as I came in after some adventures in the German 4x4, but after this experience, I will be rethinking my adventure wardrobe entirely. Looks like another brand riding their vestigial momentum left over from the 20th Century. What a shame.
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December 2021 by Trevor MacPherson
Prefer Mtn Hardwear but still some nice stuff
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December 2021 by John Hanken
Great snow gear and general winter bling. Staff is super attentive.
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November 2021 by Ryan Youngblood
The staff is very knowledgeable and helpful with product questions. Their customer service is awesome!