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February 2024 by bailey mcneill
Staff is SO helpful, friendly, and attentive. They are very well informed about mattress materials and what a specific sleeper might want, and they are able to point you to options within your budget. Highly recommend working with this store and trying out some all natural mattresses in person.
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January 2024 by Kerry Thompson
I had a great experience shopping with this store. The staff was so patient and knowledgeable. After trying many of the beds and asking a lot of questions, I decided on the Naturepedic EOS Pillowtop. I am very happy with my new bed. I’m extremely picky about mattresses and this one meets all my criteria: pressure-relieving, supportive, customizable, excellent 20-yr warranty, great craftsmanship — and it’s organic. I also opted for the white glove delivery and it went perfectly. I feel fortunate to live somewhere with an independently owned store that carries these brands. If you’re looking for high quality, skip the national chains and come here!
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December 2023 by Andrew Papp
Great customer service!!!!
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March 2023 by Ashleyanne Stratas
Incredible experience and high quality mattresses. The feel, quality, materials, and longevity of the mattresses are worlds better than those found in traditional mattress stores. Thankful we found the store!
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December 2022 by kate harris
My husband and I visited The Organic Bedroom a few months ago and were impressed by our experience as well as the products we chose! Matt, the owner, was extremely knowledgeable and taught us a lot about the benefits of organic bedding. We have been sleeping soundly on our comfortable mattress and pillows! It's added peace of mind to know they are free of toxic fumes and chemicals. I highly recommend this local business!
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December 2022 by Kelly Moore
The staff is helpful and knowledgeable about the products. The two girls took time to explain everything to me. I think I tried every pillow in the store and bought 4 for our home. I’m so happy and grateful for this amazing store in Raleigh! Wish there were more nontoxic and organic stores here.
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September 2022 by Erin Mandato
My husband and I were looking to replace our mattress of many years and wanted an independently owned, specialty type, brick and mortar store as opposed to a chain and there aren't many in the Raleigh area. The Organic Bedroom came up in a google search, even though we weren't necessarily looking for an organic mattress but it was a HUGE bonus. The Organic Bedroom was exactly what we were looking for in terms of independently owned, specialty type and more. The owner, Matt was highly knowledgeable and was able to answer any questions we had. He was professional but also very friendly. We bought two mattresses (plus foundations), pillows, comforter, and mattress protectors from the store and are extremely satisfied. I would highly recommend visiting this store.
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May 2022 by Jamie P
I highly recommend checking out this store if you want latex mattresses, toppers, or pillows. They had exactly what I was looking for to test and experience natural latex products for the first time. The owner and staff member were very attentive and friendly. I also think it's great that this is a local business carrying their own in house brand of well made products!
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December 2021 by Feahna
Unfortunately, there is no 30 day money back guarantee if you are not happy with bed.
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November 2021 by Deborah Santesson
I bought a bed from The Organic Bedroom in September. The bed was online for cheaper but we wanted a store front in case of any issues. When I received the bed in October I noticed the bed was not as soft as the floor stock model. I called the following day after sleeping on it and told them my concerns. Matt, the owner, called Berkley and was told that we should wait awhile to see if the bed softened. It has not. The bed is still too hard and The Organic Bedroom will not provide us with a softer mattress unless we pay $600 for another layer that may or may not work to my satisfaction. If we return the bed, they will only give us 70% back. This may all be in the contract fine print, but it is surprising to us that you can spend this much money on a bed and then significantly lose a lot if you don't like how it felt from the first night you slept on it. I would recommend going with a company that has a 30 day guarantee return policy.
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November 2021 by Deborah S.
I bought a bed from The Organic Bedroom in September. The bed was online for cheaper but we wanted a store front in case of any issues. When I received the bed in October I noticed the bed was not as soft as the floor stock model. I called the following day after sleeping on it and told them my concerns. Matt, the owner, called Berkley and was told that we should wait awhile to see if the bed softened. It has not. The bed is still too hard and The Organic Bedroom will not provide us with a softer mattress unless we pay $600 for another layer that may or may not work to my satisfaction. If we return the bed, they will only give us 70% back. This may all be in the contract fine print, but it is surprising to us that you can spend this much money on a bed and then significantly lose a lot if you don't like how it felt from the first night you slept on it. I would recommend going with a company that has a 30 day guarantee return policy. Like Comment Share
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September 2021 by Boo Dye
Our experience with the Organic Bedroom was wonderful! The customer service was extraordinary, and the product is absolutely superior!
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October 2020 by Mike Harrelson
Staff was nice and helpful.
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October 2020 by Judy Harrelson
Very helpful and friendly staff. Really approve of everything organic and natural. Very small selection of pillows, 2 options only.
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October 2020 by Paula S.
Very disappointed the store is NOT wheelchair accessible. Should at least be noted on their website. Knowing the plaza where the store is located, and knowing the locations around it are accessible, I ASSUMED The Organic Bedroom would be since I would think the buildings owner would be consistent. Seems bizarre is 2020 this is still an issue - especially in a location such as this that could be easily modified.
