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November 2023 by Phil “Philly” Farrell
The staff is always helpful and provides you with information & options. We purchased several mattresses from them & always been happy
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November 2023 by Sam Sanchez
This is my third mattress and I couldn't be happier. I like the double sided mattress.
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September 2023 by Marni Zimmerman
Very nice employee help us with mattress testing it. I like my orpethical mattress delivered people delivered it nice neat.
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September 2023 by Jean Dunyak
Thank you Jordan and Michael for make my experience with you. Superior customer service
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June 2023 by Christopher Council
Very good experience. I wouldn't buy a mattress anywhere else
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January 2023 by E Smith
I'm about to buy my second mattress from them. I won't look anywhere else. Why? I bought my first mattress 17 years ago. We stan OMF
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August 2021 by Erin Trom
We visited the store tonight and Greg helped us. He was the perfect blend of helpful without hovering. He had good answers to all our questions and the check out and delivery set up was a breeze. It’s our 2nd purchase from OMF, but it won’t be our last!
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June 2021 by Emmy
Salesman was incredibly knowledgeable and nice. Better quality mattress than nearby competitor for cheaper!
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May 2021 by Tashina Foust
Love this place quality products, knowledgeable sales people who take the time to help you find the right product. Covid safe liners that allow you to still try out the beds. 10 year warranty on craftsmanship plus double sided mattresses make this a lovely place to buy a quality product.
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August 2020 by Cindy R.
Greg was super helpful as we shopped for new mattresses. He wore a mask, was kind and cordial and educational and never pushy. He gave us each a cover to use when trying the mattresses so all was safe. We found what we wanted at great prices! Definitely recommend this place!
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May 2020 by Stanley Cardwell
We had a mattress from OMF for eleven years and it served us well so we went back when it was time for a replacement. The sales person was excellent and very knowledgeable. He answered all our questions and he didn't try to push us to buy a certain mattress. I wanted an extra firm and he gave a detailed explanation on how side sleepers vs back sleepers may have pressure point problems with the extra firm. Although I still bought the extra firm, I appreciated him going over it. The delivery guys were great. They called the day ahead and the day of to let us know when they would get there. They were punctual, polite, and fast movers. The old mattress was loaded on the truck and the new mattress on the bed in about fifteen minutes. After having slept on the new mattress for a few nights we are very pleased with our purchase.
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May 2020 by Peter McArthur
My wife and I had a great experience. It was our first stop of many mattress stores. We bought because the quality for value but the service was also top notch. The initial salesman Derrel (sp?) was knowledgeable and focused on educating us on the construction and differences between the models. When we went back the manager Greg finished the transaction and was very patient to let us use a number of Visa gift cards we had from our wedding. The delivery was fast and the delivery people were extremely friendly and seemed to be having fun doing their job.Great experience all around!
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December 2019 by Gregory W.
Our mattress was 18 years old and broken down to the point that we needed to replace it. After doing comparison shopping on line and based on the good experience we have had with a OMF mattress purchased 19 years ago we went to the store on Glenwood Ave. in Raleigh. The salesman was very attentive and answered all of our questions while giving us time and space to determine which mattress best suited our needs. Once we had made our choice our salesman quickly provided a quote that included a special request. We found the price acceptable and placed the order. Delivery was scheduled for the following Saturday, 3 days away. Not bad for a custom made mattress. Saturday arrived and we received a phone call that the delivery would be at 8:30. The two gentlemen making the delivery arrived on time and made short work of removing the old mattress and setting up the new. They were polite, cheerful, and very efficient. That was this morning. We are now looking forward to years of comfortable sleep on our new mattress. Thank you OMF.
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November 2019 by Constance C.
Received split, adjustable king and it was just as promised. We did A LOT of research of similar options and felt OMF was the best. Delivery and set up were a breeze. The guys were both careful (new carpet) and helpful with our tutorial.
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November 2019 by Martha G.
I moved into the area in June and needed to buy 3 twin beds. I purchased the first one in June and was extremely pleased with the accommodating service as I needed the bed delivered the day of my Closing, and this was a last minute request. I figured if I was happy with The OMF I would buy the next two from them. Not only was it a pleasure dealing with Nicholas Cota, but the delivery guys were super nice. I recently purchased the second bed from them with more positive results. Both beds are guest beds, and my visitors have been very pleased with how comfortable they are. The delivery guys again were super pleasant. I plan to buy the final bed next month and will definitely be back at The OMF!
