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September 2023 by Peggy Carroll
The Key is taking care of my dear friend who has a brain tumor and every one on their team is amazing!! From the office team, to each caregiver, the support, compassion, kindness and professionalism has been a blessing! We know she is in great hands and we never worry about her needs! THANK YOU for caring for your clients as family! You are angels in skin!!
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July 2023 by D. T.
Beware. If you own a cat, they charge you extra plus will tell you it will be virtually impossible to obtain care as most of their pool of caregivers are allergic to cats. Funny how when it was Homecare Assitance, this was never an issue.
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April 2023 by Crystal Richardson
I am a employee an desire to see more improvements concerning certain things dealing with when employees or Nursing Staff need to contact the Employee Ambassador about HR Questions, if they are away from their desk for an extensive period of time how are they able to assist the Nursing Staff. I do not like the fact that some of the policies are very stringent concerning the clocking in/clocking out process with that App. The App can be very difficult at times when clocking in/clocking out when you arrive to a client's residence. I also was informed that every time that we call out we have to go and get a doctor's note which employees should not have to run to the doctor for everything. These are some changes that need to be adjusted and reevaluated instead of bringing this down to the chain of command to penalize everyone. I understand that changes have to be made but let us be realistic. I am hoping for the best!
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July 2020 by Allie Rhinehardt
Home Care Assistance does an exceptional job. Very professional and caring staff! Thank you!
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July 2020 by Phil Young
Took great care of my mom. Easy to work with!
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July 2020 by Eric Laurent
Unmatched service. Charlie is amazing
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July 2018 by Thais Parsons
This is our first experience with an in-home nursing service, and it has far exceeded our expectations. To start, Home Care Assistance was able to provide complete support right away after unexpected emergency surgery. From the beginning, they provided a personalized service and matched our needs and personalities to those of the caregivers. The caregivers have all been very knowledgeable and professional while also being like members of the family. When they were not actively helping us, they proactively suggested and helped with other tasks such as housekeeping, meal preparation, and even organizing household items to make our home environment safer. They also went to physical therapy with us and provided assistance there. Your caregivers have all been helpful, compassionate, and caring while always treating us with respect and dignity. We have gotten past the initial emergency, but plan to continue using your service periodically. I would definitely recommend this team to others.
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July 2018 by Charlotte Myers
Jaleh and the entire Home Care Assistance team have gone above and beyond to take care of my mother over the last couple of years. The caregivers have shown nothing but kindness, patience and compassion. Thank you all for continuing to give my family and I the peace of mind that my mother is in capable, caring hands!
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July 2018 by B Bryant
Jamie, the office manager is rude, nasty, and unprofessional. Not sure if i got her on a bad day however i would not recommend this company to anyone. I have fwd to bbb as well. The WORST.
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July 2017 by J Springfield
Wonderful Caregivers that feel like family- Highly recommend for your loved ones needs.
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July 2014 by Carolyn Hawkins-Young
Home Care Assistance is a wonderful place to work. The clients and caregivers are the heart of everyone here. It's not a business, it's a love for helping others who need it.
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July 2014 by Pepper Oldziey
Right There and So Pleasant to Work WithI called upon them for assistance for my Dad and they were so kind, efficient with plans and needs, really pleasant to talk with and plan with.
