Towne Properties is an integrated real estate company committed to creating great places to live for over 350,000 individuals who wake up daily in apartments, condos, and homes expertly managed by Towne Properties. As a company, they are creative, personal, and philanthropic, firmly committed to being best in class. Established in 1961 and based in Cincinnati, OH, their reach extends across Ohio, Indiana, Kentucky, and North Carolina. Customers have praised the excellent customer service provided by the Carolina regional office. Employees like Eric Alexander, Teresa Majeed, Terrell Robinson, and Justine have been described as helpful, efficient, patient, and quick to respond to inquiries regarding HOA dues, account information, and payment processes. Clients express appreciation for the clear explanations and prompt resolutions offered by the Towne Properties team.
Terrell provided the information I requested immediately. So good to know there is a responsive and reliable person in the HOA customer service position.
September 2026
Terrell Robinson was great. He returned my call within a couple of hours which was much needed for my situation. I am a realtor and needed info quickly to share with my buyer clients. Friendly, gave me the info I was looking for, and shared more details via email. Thank you Terrell!
September 2026
Justine Dunston with the Raleigh Office , always provides exceptional customer Support. We, at Forest on Franklin , are fortunate to have Justine as our community manager. thanks Justine! Lisa Cryan
