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March 2024 by lu ro
I am really disappointed with this store. Why are all the perfumed locked up? The ones to sample? This does not make it a pleasurable shopping experience. We literally have to wait for someone to unlock the glass window for us to smell anything? There are not even enough workers for this. Definitely this place doesn't have my business for this inconvenience.
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February 2024 by JoAnn Cales
Had THE worst experience. Came in for a pick up order, I stood there for 10 min waiting while the young lady at register looked directly at me and chose to not acknowledge me. Once she did ,she came over with a nasty attitude towards me. I addressed her attitude towards me, and asked to speak with a manager. Two managers, both of which were as young as the young girl at the front were absolutely no help whatsoever nor did they address her gross behavior all the while the young lady is behind the register making faces and smirks at me . this was the worst Customer Service I have ever gotten. I guess this is the price you pay when you have young kids in charge. Will NOT return
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February 2024 by Ilene Phillips
Love this store
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February 2024 by Angie M
Good place with lots of options but I didn't like how the product specific sales people push only for their own company.
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February 2024 by Elaine Ortiz
Horrible experience. The staff and manager in charge are rude, unprofessional, and unhelpful. Won’t be coming back here.
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January 2024 by Emilee Myers
Always well stocked. Quick checkouts
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January 2024 by Emily Dement
My mother kindly asked about some misleading marketing. Instead of kindly explaining it, the manager proceeded to angrily tear down the marketing signs. Will not be returning to this location.
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January 2024 by Mary Polanco
That is the worst ulta place I have ever been to. The staff doesn't serve you, they don't try to find your way back, if you are going to pay, if they already have to make some move, they better cancel the order and tell you that they can't serve you. I don't recommend them to anyone. .
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December 2023 by Melissa Rouse
I have been a Ulta Rewards Member for years. I received a 20% off coupon in the mail like a postcard. When I went in to use it cashier wouldn't take it bc it was ripped. I had a different LESSER coupon on my phone that saved me a lot LESS- she informed me she could only take ONE coupon and so I used the online one from my phone. Come on now Ulta. Treat your high spending LOYAL customers better than that. I know one 20% off coupon isn't gonna break the business or company. Great customers as if they ARE ALWAYS RIGHT- From now on I will buy all my beauty products on Amazon. Also train your store workers to acknowledge and help customers NOT avoid them and dodge them. If a customer is looking around and on husky needs help craning our neck to find a person actuallly OFFER HELP AND DO YOUR JOB- and fyi- I DID let the female cashier know how I felt
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December 2023 by Jeannette Salcedo
Friendly staff greeted me as I entered. The store was clean and neat. There were several out of stock items in the nail care area and this is ongoing. Took me a bit to find someone to assist me. That clerk was helpful and apologized for the out of stock.
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December 2023 by Tee C
Went to this location today because my mom needed some concealer for a wedding and needed help with the correct shade. No one greeted you at the door, appeared to be only 2 people physically working while a thin man walked back and forth from the counter throughout the store and didn’t ask if we needed help. After receiving any type of service and waiting in line for help for over 30 mins we decided to leave. I will not return….. I told my mom to go to SEPHORA, the staff was always friendly there and happy to help. ULTA needs to retrain staff on customer service or shut this location down if people don’t want to help.
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December 2023 by Rose Dreamer
Rude staff, they are not attentive at all , talking about you right in front of you!And no help at all!
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December 2023 by Kacey Thompson
i love all things makeup but this location was really not showing that they love makeup and the guests that go in there extremely rude and not caring
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November 2023 by Barbara Hauber
Out of all the Ulta Beauty Stores this one has the least friendly people.
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November 2023 by Vanessa Cabrera
The best!!
