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January 2024 by Susan Metz
Love this store, love this place, love these people. The atmosphere is welcoming and friendly. The workers are blessed and helpful and care about their customers and their children. (That being pet-parents and their pets. Don't bring a Human child unless you're able to control it, please)
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January 2024 by Annie Lusk
We had a great experience with Katie today! She walked us through all the appropriate treats & toys for our new puppy. Katie was so sweet and friendly, and I feel like I really understand how to be a better dog owner thanks to her. The store was clean, bright, and full of adorable and creative options for both dogs and cats. We are looking forward to returning to pick out some more toys, treats, and food soon.
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December 2023 by Florentina A.
I went in today with my husband and once I was ready to checkout a young woman told me to come to her to the checkout. I wanted to pay with cash and gave her a 20$ bill. She asked if I have a smaller amount but I didn't and she gave me such an attitude about it, couldn't even say bye or anything. I think this is very rude because it is not my fault if they don't have enough change, then just don't offer to pay in cash. All the other employees there are usually always super helpful and kind!
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October 2023 by Kathy Lillard
Lady was very helpful and friendly. Wish they had a larger selection on cat bandanas. Need them with velcro not tie.Nice store
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September 2023 by Anastasia Radionova
My dog was very happy with her Bday gifts. The people who work there are so genuinely nice! My favorite pet store now.
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August 2023 by MJ Worldwide
Excellent service by JoJo! Looking forward to visiting again. Wonderful policy on collar return. I will definitely be back and visit other locations.
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October 2022 by Dee W
They advertise toys that stand up to big, tough dogs. We spent $70 on 4 toys for my babys and they didn't even last a day! No Guarantees either, super disappointing.
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September 2022 by Taylor Main
We stumbled upon this store and decided to check it out. We ended up talking with the employee in the store for a long time and she was the most incredibly helpful and kind person we could have met. She gave us great insight to what toys and bones our very aggressive chewing dog would benefit best from and truly went above and beyond. We will definitely be coming back to this store because the products are wonderful but the customer service was simply amazing. You’ve got customers for life now for sure. I only wish I could remember the associate’s name, Taryn maybe? I will make note of it next time we go in so I can update this and give the recognition that is well deserved.
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August 2022 by Busy Bee Renovations
Be warned the prices you see on the products are not what are charged when they ring them up. The explanation was the prices have been going up and we have not put the new prices up.100% unacceptable, this is misrepresentation of prices in the store with no warning about the problem.This will be brought up to the BBB.
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July 2022 by Todd K.
Not very impressed. The three young employees appeared more interested in chatting and joking around with one another, rather than greeting or asking the customer (I.e. me) how they could assist. Very unprofessional. I will not be back.
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June 2022 by Derek Stnaley
staff are super helpful and friendly!
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November 2021 by Michelle Finch
Awesome little shop for our special fur baby.
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August 2021 by walidm158
A conveniently located mall in Raleigh with a lot of shops and stores. The mall is enjoyable and you can just take a walk there.
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February 2021 by Scott G
This mall is great. We found a large amount of stores (Refreshing since so may malls are dead). They had you normal stores but other stores like Lego, Amazon, Flip Flop, Disney were nice to see. The food court is well stocked and socially distant. The parking is covered in parking decks which is great in the rain. Everything looked clean and up to date. The location is just off the expressway. We loved shopping there.
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November 2020 by Tiakj
great selection of stores, but not the best prices. The mall is wonderfully decorated for the holidays. There appeared to be plenty of security around for safety. There are a ton of restaurants in the mall as well. Parking is horrible though on weekends and traffic is bad unless you go as soon as they open. I will visit this mall again but it's worth it to drive 30 mins to the outlets close by also for better prices.