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November 2023 by COLLEEN PHILLIPS
Taylor & Mike were kind & professional. My car oil was changed & inspected for any other issues. A printout was provided for the work that was done & future recommendations. Waiting room was clean, well decorated & they had coffee with all the fixings available. Only thing that needed improvement was the bathroom. The toilet is on a weird elevation, making it challenging to get to & use.Service: Oil change
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November 2023 by Tara Pawlyk
Had to get catalytic converter replaced a year ago and mechanics failed to diagnose underlying problem. Just returned and told the catalytic converter needs to be replaced AGAIN and that the original repair isn’t warrantied due to not meeting terms that were never offered or discussed at first repair. Will not be utilizing them for this repair or any future needs due to failure to successfully repair large ticket items that shouldn’t be failing so quickly. Id recommend going elsewhere when desk mechanic openly admitted to not running as in depth diagnostic first time around and just repairing based off engine code and not any further inspection to the vehicle.
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October 2023 by Jc Stevens
I’ve been a customer at USA Automotive for 20+ years. The hardest part of finding a good automotive shop is finding someone you can trust. USA is that shop. They always give me their honest opinion and let me know what my options are and what course they recommend. I will continue to bring all of my family’s vehicles to the amazing team at USA Automotive.Services: General repairs & maintenance
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October 2023 by Komash Left
These are wonderful people who will take care of you and your auto needs. Unlike a lot of OTHEr car shops and Dealerships….where they try to get you you spend thousands of dollars unnecessarily for questionable works….you leave USA Automotive with a sense of ease and humanity. They did everything to take care of you without breaking your bank account! Please give them a try….you won’t regrit!!Services: Electrical repair
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October 2023 by Mark Judd
A great experience with every vehicle that I've taken to them,no stones are unturned when it comes to your safety pulling out of their shop period, great service and atmosphere, friendly and very professional... I recommend you be apart of a great experience
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September 2023 by TechCraft Auto Body and Collision
USA Automotive is awesome! We send cars there for mechanical work once we have done the body work. They are reasonably priced and very accommodating. Communication is also very good.Service: Steering & suspension repair
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August 2023 by Tom Yeatts
I recently had USA Automotive repair my AC. They did a great job, good price and courteous staff.
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August 2023 by Dieter Scherer
I own a 2020 Elantra and am disappointed with the dealer service. I searched for an honest , reliable shop to do my routine tire rotations and oil changes and found USA Automotive. They gave me a printed diagnostic checkup and found a clogged cabin filter which they showed me . The AC had been somewhat sluggish before and my car is running better than ever. I highly recommend them.Service: Air & cabin filter replacement
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August 2023 by Josue Flores
I am very happy with their services,they are very profesional, highly recommended,Thank You USA automotive and all your team !Service: General repairs & maintenance
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June 2023 by John Tworkowski
They know their stuff and are honest and fair. They fixed my problem for half of what University Ford quoted me at, which wouldn't have fixed my issue anyway. They were on the money with every issue my vehicle had, and didn't try to upsell or BS at all. I do most my own work, but they earned a new customer for the tricky ones in the future.
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May 2023 by Julian Beck
My car had a flat tire during a Sunday evening and I had nowhere to go. Thanks to USA’s after hour drop off I was able to drop my car off and get my car fixed early the next day! Their customer service is top notch, and the quality is unmatched. My technician was a man named Keith which I highly recommend. Overall I would take my vehicle there over any shop in the Raleigh area! 10/10Service: Tires
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May 2023 by M B
Very helpful, friendly staff. Easy to drop off and pick up after work hours (with my spare key).
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February 2023 by Linka Morse
Where has USA auto been all my life!!!! I wish I discovered this shop years ago. They took me in right away and even called me back to get me scheduled sooner. The repairs that were need for my car were pretty major. I’ve done some shopping around and NOBODY can BEAT these prices. This is my second time back this week and I still have one more visit left. Thanks to AARON and Sam they they make you aware of what will be done to your vehicle. Before any work has began they show you pictures of YOUR vehicle and really break down everything thing for you. I’m so glad I found USA Auto. I will never go anywhere else for another repair. Happy CAR happy customer!!!!Highly recommend!! :)Services: Electrical repair
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February 2023 by Jeinis Durrett
If you’re looking for someone trustworthy, dependable, communicative, and professional then look no further. You’ve found it. I’ve traveled across the states and also lived in Raleigh all my life and this business has always taken care of me and my car(s). They are genuinely kind, they explain everything to me and the BEST PART is that they never pressure me to do anything or oversell me. Allowing someone to know all their options and provide guidance/recommendations as a professional is everything you look for in an auto shop. I recommend them to everyone who is looking to be taken care of. 10/10 everytime!
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November 2022 by Troy Richards
USA Automotive was incredibly transparent, honest and fast. The problems, repairs and cost needed were explained fully and would wholeheartedly recommend to anyone.Services: Auto emissions testing
