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March 2024 by Dave
Lost my package
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February 2024 by Jennifer D
Can't even get waited on here. Stood at the counter for quite a while, no one ever came out to help or even acknowledged me. I could see someone in the back, so I know they could see me. Went to a different location 5 minutes away and received kind helpful service. It's not a postal service issue, it's a location issue
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January 2024 by SZ
Rude white male working this afternoon - definitely go to this post office with your guard up!
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January 2024 by MARIANNA BASS
Sonny is the BEST!!
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November 2023 by Nada Esmaeel
Friendly, knowledgable and efficient staff!
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September 2023 by Brad Smith
This is one of the better post offices out there. Sonny, the person normally at the counter, goes out of his way to make sure everyone ships their items correctly and in the most efficient and effective manner. All these folks posting negative reviews seem mad at the USPS in general and are just taking it out on this individual post office.
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August 2023 by Libby Towell
I had to drop off a return and was a little worried based on other reviews.Process was easy and fast. Carrie was also very helpful and friendly.
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July 2023 by Pete Belitsos
Was trying to call my wife and ask if we wanted a book of stamps, and post office manager told me that I couldn't be in the post office or get service if I was on the phone.
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July 2023 by Eric Chancy
Why is this post office open at all if they’re going to close between 12 and one?
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June 2023 by marta p.
~recommend if it's your only option.the hours need to be adjusted. their hours are convenient for retirees & maybe people that don't work 9-5 type of hours.maybe rotate THEIR lunch breaks so they can stay OPEN 12-1 ( so that a lot of their other customers would be able to come in during THEIR lunch break) and be open on Sat at least 9-1. that's a big day for people to run errands and get things done.i've only come across one employee that is friendly most of the time (& i have caught him on a bad day where he's like the others-NOT FRIENDLY at all.)this would be my #1 choice if not for those few things that i feel need to be addressed.
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February 2023 by Ceil O’Loughlin
In the last couple of years I’ve had great experiences at this post office. The clerk greets me when I come in, he apologizes if there’s been a wait, he takes the time to offer alternative mailing options if there is one, and he reminds me to pick up some stamps if I need them. Always a pleasant experience when he’s there.
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August 2022 by Nat G.
Terrible, terrible, terrible is all I can say. I have been here before, and while not overly impressed, it was during COVID-19 and you have to give people a break. But-what happened here the other day was abysmal. It is clear the agent did not want to be helpful. It was early morning, they were recently open, and I was the only customer. I entered with a small package that didn't have the perfect placement of addressee. The agent belittled me telling me that it was not mailable and that I needed to address it properly. All the info was correct, as well as a return address present and I also know having mailed numerous packages that it will receive a barcoded USPS sticker on it with the final destination so it really shouldn't be a big deal. I stated as such. She refused, handed it back and laughed saying I need to address it correctly like a letter. I am sure we could have worked something out and in fact I went down the road to another location and was able to mail my package with the help of a helpful pleasant agent. I will never go back to this location in five points, even though close to my house. Will leave separate review and shoutout to the location in Oberlin Village who will have my business from now on.
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April 2022 by Cary Opteris
Very helpful man. I dread the post office, but this went well
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January 2022 by Freda Brittain
I love this old post office! Have been using it since the 1960's!
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August 2021 by Sarah (Sarah Pratt) Armes
The service at this post office has been phenomenal in the last 3 months. It is always a pleasure seeing the postman who works there and hearing all his stories. This post office has really turned around and if you hit it at the right time of day you will be in and out in 5 mins.