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March 2024 by Didier Dieguez Garcia
Bad delivery, I have lost a lot of emails that have not arrived in my mailbox.
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February 2024 by Muanza Muanza
my passport was delivered to a wrong address. This is not the first time. My kids didn't get their 2021 gifts because the mail man delivered it to a wrong address and I've never recovered them.
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February 2024 by Stefan Kuhn
Super friendly service. Sure, there are long lines at certain times of the day, mostly the result of customers showing up who don't have their act together.
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February 2024 by Kamiron White
Where is management for this location? It's like nobody is holding anyone accountable and no one cares. I wish I didn't have to deal with them but I do. They literally don't answer the phone. I called for a week straight and they ignore all calls. Have not ever in my life been able to get anyone on the phone. They lose packages, don't care. Don't answer service requests and NOBODY IS HOLDING THEM ACCOUNTABLE. I don't know how this is even going on. I would really love to know who's supervising this location. I am calling corporate too
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February 2024 by Tragic Montana
Somebody over there keeps stealing my mail.
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February 2024 by Tony Beasley
Very polite and helpful to me.
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November 2023 by Andre Peace
Dropped package off as Ebay seller and package disappeared. They're employees steal from customers I assume after i was given a hard time about my standard package size for no reason. Dirty people outside of a uniform behind the counter mumbling and playing loud music in the back. If you are of a certain persuasion standing in line, the others working for the USPS of the same persuasion will take you out of line help you, then leave all other people waiting in line because they aren't of a dark enough color... Very common in NC. Very sad.
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November 2023 by Chloe Carroll
My 3rd package in 1 month has been marked delivered but has not been in my mailbox. My help requests have not been answered and the postal people in the neighborhood are no help. Several people in my neighborhood have voiced the same concerns.
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October 2023 by Michelle Hernandez
I ordered a package , got a email stating it was delivered August 31 to the right address I check my mail box and it’s not inside because my package is bigger im sure they put it in one of the lockers tht needs a key. Well I never got a key in my mail box to get my package out it’s about to be a month and I’ve been placing calls and left a service request regarding my issue , I checked my service request status and the automated voice just said tht my problem was already dealt with which is not true. Bad delivery, and bad customer service.
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October 2023 by Andrew Kamya
I give zero stars I was literally inside the office the doors and they were clearly unlocked and open and the lady at the front was just screaming “we are closed”. Over and over again. She said “ We have other things to do with our lives but be In this window. She should absolutely lose her job.
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September 2023 by Irem Ozay
I’ve been going for 4 days in a row now asking to pick up my mail because my mailbox is down. Waiting on 3 paychecks because I haven’t had mail delivered in over 2 weeks. They had zero empathy, zero cares to help me find my Mail, and zero customer service skills.
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August 2023 by JD Cruz
I ordered two backpacks from spray ground one was supposed to be delivered July 3 and the bag is still no where to be found the second one was supposed to be delivered yesterday and I’m pretty sure it’s going to be the same outcome I hope y’all get shut down because this is unacceptable
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May 2023 by Howard Vereen
However is delivered the mail on Donald Ross Dr there are two apartments building and we are getting the wrong mail in the wrong boxes and there was a letter for jury duty delivery to the wrong box and if y'all can't do a better job to make sure that the right Mail get into the right address mailbox the next step will be to the governor cooper's office and that is a promise because we are getting tired of people getting the wrong mail in the wrong box ?
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January 2023 by nikela yates
Idk ?♀️ y their reviews is so low but every time I go they always give me excellent customer service. They are fast, respectful and they get the job done.
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December 2022 by Anissa W.
I've been here twice this week. This isn't the normal post office that I visit though. There's ample parking. It could use some landscaping around the building. It looks bad in certain spots. Both times I've been here, there has only been ONE clerk at the desk during lunch time (around 12 pm), which ends up with a long line out the door. That is ridiculous, but I had no choice but to wait it out. Once it was my turn, I was sure to be quick because I didn't want to cause anyone else to have to wait longer than they needed to. All in all, it's a post office. They clearly need to hire more folks, but the 1 person at the desk each time did the best they could with everything on their shoulders. Have a lot of patience if you visit this location.
